How to Use Baseline: Key Performance Indicators
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How to Use Baseline: Key Performance Indicators Presented by: Melissa Wright, M.A. Assistant Director, Campus Labs Team. www.campuslabs.com /blog. @ CampusLabsCo # labgab. Like us on Facebook!. September 21, 2012 . Assess student learning and success. Consultant information. Display types.

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September 21, 2012

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How to Use Baseline: Key Performance IndicatorsPresented by: Melissa Wright, M.A.Assistant Director, Campus Labs Team

www.campuslabs.com/blog

@CampusLabsCo #labgab

Like us on Facebook!

September 21, 2012


Assess studentlearning and success


Consultant information


Display types


Use colors consistently and with purpose

Population

Time Periods

Progress to Goal


Suggested content for descriptions

  • Source(s)

  • Static or dynamic

  • Sample /response rate

  • Date stamp

  • Question text

  • Scale

  • Person responsible


CREATE DYNAMIC PERFORMANCE INDICATORS


Single question on a single survey

Data appears in real time from surveys & rubrics


Single question on multiple surveys

Visual can only display one data point


Multiple questions on single/multiple surveys


Multiple questions on single/multiple surveys

Questions and scales need to be consistent

Careful changing questions and scales over time


CREATE DYNAMIC KPI THAT CALCULATES PERCENTAGE


Sample Headline Sample


Sample Headline Sample


Sample Headline Sample


Sample Headline Sample


Sample Headline Sample

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    • Sample subtext


Know the applicable projects in advance


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CREATE DYNAMIC KPI THAT CALCULATES MEAN VALUE


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    • Sample subtext


Sample Headline Sample

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Only questions with numeric answer choices will be available for means


Sample Headline Sample

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CREATE STATIC PERFORMANCE INDICATORS


Data is manually entered and updated


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Sample Headline Sample

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Ability to display multiple data points


Use colors strategically with your goal line


Make sure to note data sources in description


CREATE A STATIC KPI LINE DISPLAY


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UPDATE VALUES IN STATIC KPI


Steps to implementation


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Sample Headline Sample

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Sample Headline Sample

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Include in annual reports

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    • Sample subtext

http://www.albany.edu/studentaffairs/assessment/docs/Briefing%20Book%2008-09/index.html


Add to your website


Steps to implementation


How Campus Labs Can Help

  • Collect event attendance and participation numbers

  • Track exposure to outcome to link to learning/growth based performance indicators

  • Embed performance indicators within your planning and reporting process

  • Show concrete metrics that track improvement towards your larger goals and outcomes

  • Collect survey and rubric data for performance indicators

  • Create a variety of performance indicators

  • Work with your assessment consultant to identify best practices for your institution or division


QUESTIONS?

Melissa Wright, M.A.

Assistant Director

Campus Labs Team

[email protected]

716.270.0000


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