Part Four TQM – The Organizational, Communication and Teamwork Requirements. Chapter # 10 Organization for quality. Chapter Outline. 10.1 The quality function and the quality director or manager 10.2 Councils, Committees and teams 10.3 Quality Improvement teams
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Part FourTQM – The Organizational, Communication and Teamwork Requirements
Chapter # 10
Organization for quality
Assign a TQM director, manager or co-ordinator
Appoint a quality management advisor
Team selection and leadership