Inspection…Few Tips…BOs

1. Inspection…Few Tips…BOs • Have a look on previous IR and have a note • Refer to your Diary. Note down action pending if any • Triennial review if due • Verification of heavy WDLs • Complaints to be enquired • Claim cases ..etc..

2. BOs continued… • Ascertain from the AO about the Bus facility. If you have two wheeler- Fine • Ascertain from AO, about any irregularity • Collect information about number of RPLI policies of the BO, • Pending issues, if any

3. On arrival at the BO village… • Don’t rush to the BO • Take a round in the village and have an assessment of availability of Institutions like Schools, Primary health centers, co-operative Societies, Banks etc.. • There are likelihood of Bulk RD accounts. Contact the institution and have account current details.

4. At the BO… • First enquire about the welfare of the BPM, GDS agent • Introduce your self. Reassure the staff that you would support/ guide them • Remember- as you watch, others also watch you • Glance BO account

5. BO Inspection • Follow the questionnaire. Verify cash and stamps • Review SB/RD/TD accounts. Assess, number of accounts are justified. • Market for RPLI and other products. • Collect statistics for revision of allowances • Collect details of recent MOs

6. Out side the office.. • Try to contact some SB/RD depositors on your own • Watch the reaction of BPM during verification of SB/RD account with depositors • Try to personally contact some payees of recently paid MOs

7. Important Qn in Questionnaire • 1. Verification of Cash/Stamps • 16 & 18(2) Verification of PBs/RPLI PRB • 4 SBPBs- List of PBs not received for int. • 4 SBPBs- heavy transactions • 2 RDPBs- heavy denomination • 2 RDPBs- Discontinued account • All TDPBs • 5 RPLI PRBs

8. Important Qn in Questionnaire • 9. GDS Delivery • Postman Book • Advance to GDS • Visit book • List out some of MOs Paid recently

9. Important Qn in Questionnaire • 4,11,13- Checking of various receipt books since DLI • MS 87a: • AO Receipt • Value & commission • Credit • Delay

10. Important Qn in Questionnaire • 4,11,13- Checking of various receipt books since DLI….. • SB-26: • Depositor’s copy • SB Journal • S/S book • BO Account book • BO Slip

11. Important Qn in Questionnaire • 4,11,13- Checking of various receipt books since DLI… • SB-28: • Depositor’s copy

12. Important Qn in Questionnaire • 4,11,13, 18(2)- Checking of various receipt books since DLI… • RPLI-12: • RPLI transaction register • RPLI proposal register • BO account book • BO slip • 19. PCO/TRC

13. Important Qn in Questionnaire • 8 & 10: BO bag received & Dispatched • Articles handled • Monitoring of Mails • Posting of test letters • Unpaid letters • Leakage of revenue cases

14. Important Qn in Questionnaire • 14. SB/RD/TD/RPLI transactions ( 4 dates - one in each quarter) • SB/RD/TD Journals • RPLI transaction register • BO account • BO slips

15. Important Qn in Questionnaire • 2. Bi-monthly verification of BO balance • BO account • BO slips • 3. Verification of Cash balance & liabilities • BO account book • BO journal

16. Important Qn in Questionnaire • 15. Undelivered PBs in deposit • BO journal • BO slips • SB-28 • 16 (B); BPM to collect all SBPBs for entry of interest • 23. MOs visit

17. Important Qn in Questionnaire • 24 (a): Stock • Stock register • PSD invoice • Physical verification • 25. Error BK, Book of postmarks, Cpt & suggestion bk, Old records

18. Important Qn in Questionnaire • Welfare of BPMs • 17(A); Commission to BPM- SB/TD • 18(5); RPLI proposal comn, subsequent premium commission. • Revision of allowance of BPM/GDS • Any other • Conclusion • Result of inspection • Stamps & seals impression sheet

19. Sub offices… • Adopt similar methods as in BO • Adopt simple technique of arriving cash balance immediately on your arrival • Verify SO slips regarding remittances (reverse side impressions of amount) • NC 4(a), NSCs, PB stock a must. • Talk to Postmen staff for Marketing.

20. Inspection Reports… • Should be issued within 2-3 days • Should be action oriented • Record, instructions issued by you • Keep a note of your observations in Memorandum book • Make a note of diversion of excess furniture etc.

21. IR on BO • Preamble • Establishment with name, DOB, DOA, Category etc • Currency of FG bonds • Verification of cash and stamps balance (also MO forms) • Mails/articles in deposit

22. IR on BO • Revision of Est/allowances • Stock • Action by AO: • Various receipts issued since DLI • Transactions checked for four quarterly dates • Verification RDPBs • Verification of RPLI PRBs • Weeding out of Old records

23. IR on BO • For action by HO: • Verification of SB/TD Pass books • For action by BPM (Instructions to BPM) • Concluding para • The following to be enclosed to IR • Impression of stamps and seals- sheet • Certificate on work & conduct of BPM

24. IR on SOs • Preamble • Establishment; SPM, PA,Postman,Group D, GDSs, FHR, FSC, Qtly FSC, Sweeping allowance, Scavenger allowance etc. • Currency of FG bonds SPM, GDSs • Verification of cash and stamps also MO forms

25. IR on SOs • Verification of NSC/KVP/IPOs • Verification of stock blank pass books • Invoices of NSC/KVP, IPOs, Pass books • Details of ACG-67, NC 4a, LI-37 and PLI-12 receipts issued • Four dates transactions checked

26. IR on SOs • Verification of pass books, RPLI Pm books • Mails/Articles in deposit • Revision of Est/allowance • Stock • Weeding out of old records • Impression of stamps and seals.

27. EXERCISE 1 Thank you