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March 4 th , 2014. Access Control and Employee Off Boarding. Melody Wayman. About Us. Oil and gas exploration and production company Split from Williams Companies in January 2012 Headquartered in Tulsa with operations in Colorado, New Mexico, North Dakota, Pennsylvania and Wyoming

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March 4th, 2014

Access Control and Employee Off Boarding

Melody Wayman


About us
About Us

  • Oil and gas exploration and production company

  • Split from Williams Companies in January 2012

  • Headquartered in Tulsa with operations in Colorado, New Mexico, North Dakota, Pennsylvania and Wyoming

  • Approximately 1600 users

  • Copied Williams ServiceNow instance prior to spinoff

OK SNUG | March 4, 2014


Call to action
Call to Action

  • Recreate CAMS – Williams Access Management System

  • Record enabling and disabling of user application access

  • Handle unique approvals and fulfillment tasks

  • Import existing user access

  • Automate employee off boarding process

OK SNUG | March 4, 2014


How did we do it
How did we do it?

  • Service Catalog = Access management system

  • Each item has a corresponding ‘disable’ item

  • Imported over 24,000 user access records to date

  • Termination request – automates off boarding process

OK SNUG | March 4, 2014


Application access
Application Access

OK SNUG | March 4, 2014


Access profile
Access Profile

OK SNUG | March 4, 2014


Disabling application access
Disabling Application Access

OK SNUG | March 4, 2014


Ui action
UI Action

OK SNUG | March 4, 2014


How does this work
How does this work?

  • RITM0077399 granted Aaron Hardison SW Viewer rights in SolarWinds

  • RITM0088402 was submitted to disable this access

  • Aaron’s profile will show this access until the disable request is complete

OK SNUG | March 4, 2014


How does this work1
How does this work?

  • RITM0088402 was closed complete

  • Both requests are set to Access = Disabled

  • Aaron’s profile no longer shows SolarWinds access

OK SNUG | March 4, 2014


Employee off boarding
Employee Off Boarding

  • Streamline process and eliminate duplicate work

  • Document removal of access

  • Simplify HR interfaces

OK SNUG | March 4, 2014


Termination workflow
Termination Workflow

OK SNUG | March 4, 2014


Termination subflow
Termination Subflow

OK SNUG | March 4, 2014


Subflow script
Subflow Script

OK SNUG | March 4, 2014


How does this work2
How does this work?

  • Queries user access

  • Creates individual requests to document removal of access

  • Saves time and eliminates human error

  • Simplifies audit trail

OK SNUG | March 4, 2014


Next steps
Next Steps

  • Employee On Boarding

  • Automating software entitlements

  • Orchestration

    • Enabling/disabling network access

    • Creating email accounts

    • Application access fulfillment

OK SNUG | March 4, 2014


OK SNUG | March 4, 2014


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