26 th october 2011 microjustice conference final meeting
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26 th October, 2011 Microjustice Conference Final Meeting PowerPoint PPT Presentation

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26 th October, 2011 Microjustice Conference Final Meeting. Wrap-Up/Future Planning Meeting. Agenda. Future Plans for Toolkit Co-operation between Partners Oxfam Novib Presentation. Work Conference Experiences. CORD: Developing Mediation Manual/Guide for CDRC Councillors

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26 th October, 2011 Microjustice Conference Final Meeting

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26th October, 2011Microjustice Conference Final Meeting

Wrap-Up/Future Planning Meeting


  • Future Plans for Toolkit

  • Co-operation between Partners

  • Oxfam Novib Presentation

Work Conference Experiences

  • CORD: Developing Mediation Manual/Guide for CDRC Councillors

    • Integration of tools

    • Reciprocal retrun of CDRC Tools to the toolkit

  • CEWLA Thoughts:

    • Organisation of intern-ship programmes between countries (e.g. Kenya, Egypt etc.)

    • Contextualisation of toolkit to the Egyptian context

    • Develop a team to continue to develop and spread the tools

  • CEWLA Thoughts:

    • Organisation of intern-ship programmes between countries (e.g. Kenya, Egypt etc.)

    • Contextualisation of toolkit to the Egyptian context (beyond mere translation)

    • Develop a team to continue to develop and spread the tools


    • Contribute to continued tool development and standardisation across borders.

    • Hope that others without prior experience of the toolkit will be able to pick them up, understand and use them.

    • They need to be simple, flexible, cheap and understandable

    • How can tools become semi-formal and be made sustainable

Integration of tools in existing systems

  • IRC Thailand

    • Running camp-based trainings with para-legals

    • Will consider how the tools can be best integrated into training

    • Pilot with camp leaders first, then roll out to community leaders as well.

Tool development & Implementation: What help/ assistance do you need?


    • There is a lot of content that relate to neutrality, self-reflection and communications, which can be useful in a holistic training package.

    • Training exchange, and reproduction

  • KBH Indonesia

    • Tools should be aided and translated into comics, pictures etc. to aid understanding & then disseminated widely

    • Development of tools for specific cases (e.g. land/inheritance etc.)

    • We have opportunities to share technologies between us

  • In Indonesia paralegals are regulated by law, and are linked to the police force and courts, and work with corruption monitoring


  • OSI

    • Format of website needs to be improved. Confusing to navigate

      • Perhaps overly focused on Tools as a structure

      • Alternative lay-out perhaps based on problem types, rather than tools

      • Greater piloting to establish how the site is used

  • CORD

    • Perhaps a ‘how-to’ guide for different scenarios


  • IRC Thailand

    • PDF copies to enable download and printing for hard copies to be made

  • Oxfam

    • Greater thought about what the site’s functions should be

      • Perhaps different strategies in different countries

    • Clarify target audience, and work on language barrier

  • CORD

    • Using various technologies (SMS etc., see Kenya presentation) can be very useful, particularly in rural areas.

    • Possibly use central points in countries as ‘hubs’ from which information can be disseminated more widely within the region.

  • KBH

    • Joint/ country moderators

      • Ensure content can be used in the particular context (eg. Language and understanding)

      • Development and improvement: Exchange of information and ideas between moderators

      • Can develop both content, website and ownership of the

If money was no issue….

  • Invest in methods of communication/ finding the audience

    • Find what technologies people use, and develop them in each of the different forma

  • Tailoring site to specialised needs (e.g. indexing for easy look-up)

  • More specific (country specific, problem specific, etc)

  • Joint Ownership & country development in context

  • Praxis

    • Time to expand and include more countries

      • We have experiences already, greater experience in a wider range of locations/settings would be beneficial

    • Also work with more organisations within already-active countries

    • More partners means more experience, information, techniques.

  • LAF

    • Tools require skills to be utilised

    • Tools are useful in Rwanda, and compliment the work the LAF carry out, including the practice manual.

    • Matching can be done between skills learnt in training, and tools from the toolbox

    • Room for expansion in Rwanda in co-operation with the government and other officials

    • Some tools have been developed, and will be added to the workplace

    • More tools are planned to be developed & contributed to the toolbox


    • Opportunity now to introduce state institutions into the process (perhaps the Ministry of the Interior, as they already have CDRCs)

    • Collaboration between NGO and state institutions can be beneficial. Ministry of Justice might also be a good partner to engage.

    • Approach could be made by an individual NGO, or by a collaboration of different organisations who have used the tools

  • Mali

    • Things are quite orgnaised in Mali, and have been for some time

    • A lot of work is being done to improve Access to Justice. A framework has been implemented where the status of paralegals is defined, a manual has been generated, relations with ministry of interior, and the paralegals are out working in the field.

    • Organisation of these different aspects is challenging

    • Developing particular software to help

  • Were happy to receive visit with TISCO/ON, and with the report that was generated, as well as the MDF report which was generated

  • Formal/Informal systems are linked back to French history

  • A lot of faith has been placed in the tools as a way of working

  • Still complex, even for more senior individuals

  • Ideas have arisen (trainers training, country coaching) and these need to be investigated to create real-world impact, not just for researchers.

  • Tools are for the organisations, for researchers and for the paralegals in the field

  • Tools need to be incorporated into organisations and individuals

  • We have seen many different, interesting tools, which are very valid and pertinent.

  • We have to find a way to use these tools! A two day conference doesn’t uncover all of their secrets

  • Further work will uncover their uses for all of the different parties involved.

  • The field of justice is a place for innovative research and work now. The tools need to be made our own, to have an impact on the real-world situation.

  • OSI

    • If the focus is on trainers, or managers; then examples from the real world. Guides of how to evaluate performance, case-studies, exercises etc. can really increase the effect.

  • DAS

    • E-learning moduleson the workplace - A good idea?

  • IRC Thailand says yes! 

    • Also training experience exchange, videos, examples can all help to understand them

    • Better ‘tagging’ and ‘search engine optimisation’ to improve visibility

    • Simpler English can aid non-native speakers.

    • FAQ section

  • IRC Thailand

    • Generation of translated version of tools will be first priority,

    • Selection of most appropriate tools for the context and situation

    • Training of Trainers can be very useful.

  • LAF

    • TISCO have worked on developing the tools, the same should be true for the implementation

    • OrganisingToT

    • Money! – Productive partnerships can also depend on fundraising, and the involvement of TISCO can help to raise funds.

  • Kitou, Kenya

    • This process is very beneficial for the people in our communities, and particularly for the para-legals.

    • Previous manuals are out-dated and do not even match the consitution! The tools are really needed to improve/create./update the manuals and trainings.

    • What we ask: Can we have ToT for the paralegal network from TISCO to widen the output and productivity of paralegals

  • OSI

    • Numati(sp?) – A2J organiation – will be developing training manuals, ToT guides, manuals etc.

    • TISCO/Microjustice can systematically review these documents to harvest the good practices to improve the tools and the tool-box as much as possible.

Fundraising, Training, e-learning, And…


    • Tool contextualisation is the responsibility of each and every country

    • TISCO need to emphasise and clarify the ‘philosophy’ of the toolbox, within which you can see that each tool falls within this approach.


    • Sustainability – both human and financial in the use of the tools. Introduction of the business model was introduced yesterday – perhaps a common business model that could be shared between all of the countries used.

  • Kitou, Kenya

    • TISCO can help in collecting tools and greater scholorship in terms of the impact of the tools in more formal systems (courts etc.)

    • Comparison between the ‘second best’ and ‘first best’ possiblities

    • Exchange programmes between para-legal organisations. Communication between para-legals is important.

    • Sustainability: We are looking at moving into a business-model. Lawyers who work for us, are gaining high reputations, can we start to sell some of these skills to others and use this funding-stream to pay for other activities.

  • Internships are a good idea: Well done Mohammad!


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