E mail writing
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E-MAIL WRITING PowerPoint PPT Presentation


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E-MAIL WRITING. By- Dr. Shalini Kalia. Weakest Links in E-Mails. Vague subject line No greeting and sign off Poor formatting Vague messages Hunting for the response Unfriendly tone CC to whole world Bad grammar , spelling and punctuation Just plain sloppy.

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E-MAIL WRITING

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E mail writing

E-MAILWRITING

By- Dr. Shalini Kalia


Weakest links in e mails

Weakest Links in E-Mails

  • Vague subject line

  • No greeting and sign off

  • Poor formatting

  • Vague messages

  • Hunting for the response

  • Unfriendly tone

  • CC to whole world

  • Bad grammar, spelling and punctuation

  • Just plain sloppy


How can you make e mail work for you

How can you make E-Mail work for you?

  • Turn off the instant messaging system

  • Send cc to those who need to know, not to everyone you know

  • Set up filters on your e-mail system

  • Don’t panic-you can always pick up the phone


Creating electronic rapport

Creating Electronic Rapport

  • Lead the reader into the message

  • Thanks for lunch last week. It gave us good opportunity to learn more about your new project, which sounds very interesting.

  • Show emotions

  • I’ll be pleased to help you sort out this problem.

  • Use a visual language

  • This is all quite clear to me now.


Netiquette

Netiquette

  • Never think you are talking to a computer while finalizing the wording, style and tone of message.

  • Ensure you follow the rules of good writing

  • Take off the caps lock. DON’T SHOUT

  • Informality is OK in e-mails

  • Question your subject heading

  • Use short sentences and short paragraphs

  • Enumerate with numbers or bullets

  • Tidy up long sentences

  • Ensure everything is right before you hit ‘send’


Thank you

THANK YOU


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