Presentation Transcript

1. Saas in The Real World…

2. SaaS Today Defining SaaS Web-based, Web-enabled, ASP, The Cloud, Multi-Tenant, Rent-an-App, etc... It’s simply securely accessing shared applications via the web, anywhere, anytime, pay-as-you-go And, typically technology bundled with a supportive service level Forget the Label…focus on the goals Does it reduce operating cost and total cost of ownership? Does it improve scalability of staff and infrastructure? Does it allow us to better focus on business goals and activities? Does it improve the user experience?
3. Disruptive or Evolutionary? (Deloitte Development, 2010) SaaS is “Natural Evolution” A natural step in technology - Not to say cloud technical advances are unimportant. But it’s not revolutionary –it’s evolutionary. SaaS is only a tool to support “The Real Revolution” The real revolution is happening in the business, expectations for agility and flexibility in operations are in demand – in response to the economic downturn and in preparation for whatever comes next. SaaS is just a type of Service Bureau or form of Outsourcing
4. Tax Service Bureaus? (Lacerte Tax Software, 1978 - 98) Reason for existence (Outsourcing or SaaS?) Offload tasks that don’t require our expertise Access the expertise or resources of others Avoid purchasing and managing processes or technology Focus on our core goals and competencies Control costs based on changing needs Computax, DynaTax, UniTtax, Tax Resources, CLR
5. Back to the Future Brick and Mortar Service Bureau In-house / Lacerte Tax Software On-line Tax Service (SaaS) Preparer Tax Manager Courier Courier Service Bureau Tax Manager Preparer Preparer Tax Manager In-house application Tax Manager Preparer Tax Manager Preparer Preparer Cloud
6. Change Tax to HR Brick and Mortar HR Department In-house Systems SaaS Employee Manager Courier Courier Service Bureau Manager Employee Employee Manager HR HR In-house application Manager Employee HR Manager Employee Employee Cloud
7. A Closer Look at SaaS Rules Processes • Shared Cost and Resources • Shared Development Benefit • Individual Configurations Data Workflow Single Application
8. SaaS Advantages… No upfront, license, maintenance, or upgrade cost Cost shrinks and grows with the business need Distributed access to anyone, anytime, from anywhere Work, Home, iPhone, Kiosk, Hotel Business Office…any browser Platform enhancements benefit every client Works for SMB as well as Large Enterprise Organizations
9. Is SaaS for SMB or Large? With ERP it mattered…but not with SaaS What’s the breadth of the SaaS offerings today? Sales and Customer Relationships (e.g., SalesForce) Banking, Accounting/Analytics, order entry, fulfillmnet HRIS, payroll, benefits, communications More coming every day….. Where do we stack up as Small, Medium, or Large?
10. How do We Define SMB? (Bureau of Labor Statistics, 2008) Defined by employee count and market segment
11. Focus on Business Goals Core Services Strategic Initiatives Core Services Large or SMB…it’s all the same Where is the priority What you have to do… What you want to do… What you wish you could do… Does focus align with goals that matter to the business HR Compliance Core Services Employee Productivity EmployeeEngagement Core Benefit Offering Talent Acquisition/Retention
12. Focus on Business Goals Core Services Strategic Initiatives Core Services Large or SMB…it’s all the same Where is the priority What you have to do… What you want to do… What you wish you could do… Does focus align with goals that matter to the business HR Compliance Core Services Employee Productivity EmployeeEngagement Core Benefit Offering Talent Acquisition/Retention
13. HRIS SaaS Offerings Payroll and Tax timekeeping / cost allocation / direct deposits / garnishments / ACH / T&E Benefit eligibility / enrollment / carrier feeds HRIS transactions / rules / reporting / audit / GL PTO requests / approval / reporting / tracking / cost Performance management / goals / competencies / learning / certs / Communication tools / notifications / records Emp / Mgr self service
14. Remove the HR Label “It’s not HR, it’s business” Cost reduction from start to finish It’s not a new HR initiative, “It’s a new cost saving measure” Operational Efficiency for the entire organization It’s not to make HR easier, “It’s to bring operational efficiency” Scalability, especially to a distributed workforce It’s not to reduce contact, “It’s how to engage remote staff” Organize around and align to business goals!
15. A Few Examples Streamline time capture, cost allocation, variables, to report/GL Streamline PTO request, approval, transaction, to report/GL Automate benefit eligibility, enrollment, census, to Carrier Automate process, workflow, compliance, communications Gain instant/distributed access to critical cost data Value = reduce cost, focus on core goals, scale infrastructure
16. Other SaaS Considerations … Can you objectively evaluate the benefit to the organization? Will you repurpose, refocus, or reduce staff? Where will your employees access technology? Will you integrate/unify data sets Who will implement and manage change?
17. Conclusion Look for operational benefit and increased opportunities? Make the business case in hard dollars… Most importantly, Does it: Reduce cost, now and in the future (license, staff, maintenance)? Allow you to focus on core functions and business goals? Dynamically scale infrastructure? ExponentHR • 214.987.4567 • www.exponenttechnologies.com