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INTRODUCTION TO FISHERMAN’S FRIEND Manchester & Fleetwood 20 th , 21 st , 22 nd March, 2013

INTRODUCTION TO FISHERMAN’S FRIEND Manchester & Fleetwood 20 th , 21 st , 22 nd March, 2013. Welcome to Manchester & The introduction to Fisherman’s Friend. Apology Ian Church, Ceuta, UK. Called to an urgent meeting Will join us later. Welcome

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INTRODUCTION TO FISHERMAN’S FRIEND Manchester & Fleetwood 20 th , 21 st , 22 nd March, 2013

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  1. INTRODUCTION TO FISHERMAN’S FRIEND Manchester & Fleetwood 20th, 21st, 22nd March, 2013

  2. Welcome to Manchester & The introduction to Fisherman’s Friend

  3. Apology Ian Church, Ceuta, UK. Called to an urgent meeting Will join us later

  4. Welcome Hold “introduction” meetings annually. This is not Product Manager “training”. Introduction to world of Fisherman’s Friend. Help put in perspective the way we work.

  5. The Rules There are no “rules” - we / you make them. Questions are welcome - we want them. Comfort / smoke breaks & coffee at 3.00pm Telephones on silent. This is your meeting as much as ours.

  6. AGENDA 20th -Afternoon:- Meeting in Hotel Evening:- Dinner 21st - Morning:- At LoF, Fleetwood Afternoon:- Visit Jacinta, Meeting in Hotel Evening:- Dinner in Manchester 22nd - Morning:- Meeting in Hotel

  7. Request from the Hotel Dinner tonight - Chinese, city centre? (or in hotel?) meet at 7pm Thursday dinner - Indian, city centre? (or in hotel?) meet at 7pm Friday check out - Coffee time 10.30am Friday lunch - How many for buffet?

  8. Who are we? Robert Woodhouse L.O.F. Geraint Jenkins Impex (30 second summary)

  9. Who are we? Robert Woodhouse – L.O.F. (30 second summary)

  10. Who are we? Geraint Jenkins - Impex (30 second summary)

  11. Who are we? Geraint Jenkins - 18th year @ Fisherman’s Friend (previously 12 years Wrigley)

  12. Who are we? Geraint Jenkins - Holland France Italy Belgium (Spain) (Portugal)

  13. Who are we? Geraint Jenkins - Holland / France Italy / Belgium (Spain / Portugal) Martin – England / Ireland Development Markets Paul – Eastern Europe Middle East Africa (Esp & Por)

  14. Who are we? Geraint Jenkins - PM introduction meetings Marketing Meetings Int. Account Co-ordination.

  15. Who are we? Geraint Jenkins - Value Stream Mapping Integrated Business System

  16. Objectives Objectives for the next few days?

  17. Objectives Ours - 1. Provide relevant information. 2. Help you in your role. 3. Understand background. 4. Why we operate as we do. 5. Who to contact for key issues. 6. What can we do to help? 7. How to improve what we do?

  18. Objectives Ours - 1. Provide relevant information. 2. Help you in your role. 3. Understand background. 4. Why we operate as we do. 5. Who to contact for key issues. 6. What can we do to help? 7. How to improve what we do? 8. Enjoy the 3 days!

  19. Who are you / your objectives? Brief introduction - You / Company Country Role Competition Your objective(s)? (for this meeting) GJ make notes

  20. This afternoon’s agenda 1) The story of Fisherman’s Friend (so far) 2) Ingredients 3) Terminology 4) Trademarks 5) Recalls & Traceability 6) Packaging Information 7) Production

  21. The story so far….

  22. MANCHESTER .

  23. FLEETWOOD MANCHESTER . .

  24. FLEETWOOD MANCHESTER . . LONDON

  25. FLEETWOOD MANCHESTER . . Basildon LONDON

  26. FLEETWOOD . .

  27. Fleetwood was once famous for it’s fishing fleet

  28. And famous for it’s fishermen, the “strong men” (The three day millionaires)

  29. It was one of the busiest fishing ports in the country

  30. The fishermen would fish the cold North Atlantic waters

  31. THE ORIGINS OF FISHERMAN’S FRIEND First formulated in 1865 by James Lofthouse For the local fishermen working in the North Atlantic fishing grounds Freezing conditions caused severe coughs, sore throats and nasal problems

  32. James Lofthouse’s pharmacy in Fleetwood

  33. Originally Fisherman’s Friend was a liquid

  34. The North Atlantic is well known for rough seas

  35. But glass bottles would often break during storms & rough seas

  36. An alternative to the liquid in glass bottles was developed

  37. A new formula with new ingredients

  38. Lozenges in a paper package

  39. ORIGINS OF FISHERMAN’S FRIEND FISHERMEN CAME TO THE PHARMACY FOR THESE, ASKING FOR PACKETS OF THEIR LITTLE “FRIENDS”, SOON THE LOZENGE BECAME KNOWN AS THE “FISHERMAN’S FRIEND”

  40. Delivered by van to the trawlers in the dock

  41. The business grew and new premises were needed.

  42. New flavours were added

  43. Again new premised were required as the business grew

  44. This is the current site - but it looks different now.

  45. Inside - but now looks very very different.

  46. Doreen and Tony Lofthouse At one of the early meetings with our partners

  47. Duncan Lofthouse

  48. The directors – Doreen, Tony & Duncan Lofthouse

  49. From this to ......

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