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An Inside Look at MSU Human Resources

Learn about the mission and core values of MSU's Human Resources department. Discover the services we provide and the groups we support. Find out how we communicate and provide customer service, as well as our involvement in policies, procedures, and project management.

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An Inside Look at MSU Human Resources

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  1. An Inside Look at MSU Human Resources

  2. MISSION AND CORE VALUES Our mission is to support the university’s strategic imperatives by anticipating and meeting the needs of a changing community through high-quality, innovative services designed to advance student success and cutting edge research.

  3. WHO ARE WE? There are 7 departments within Human Resources (HR) that support the university. Solutions Center Employee Relations Compensation & Benefits Organization & Professional Development Administrative Services Metrics & Data Analytics Communications

  4. ORGANIZATION CHART

  5. HOW WE WORK

  6. WHO WE SUPPORT We provide support and guidance to the following groups:

  7. HOW WE COMMUNICATE We regularly communicate updates in a variety of formats to engage MSU employees and departments.

  8. CUSTOMER SERVICE We provide day-to-day support to MSU employees and departments.

  9. CUSTOMER SERVICE MODEL

  10. POLICIES & PROCEDURES We provide development, administrative and revision support for HR policies.

  11. PROJECT MANAGEMENT

  12. UNION CONTRACT NEGOTIATION We work with labor unions for contract negotiations.

  13. EMPLOYMENT/HIRING SUPPORT We support and process a variety of hiring/employment requests.

  14. BENEFITS, CLASSIFICATION & COMPENSATION SUPPORT We support a variety of benefit enrollees, claims and requests, including:

  15. HR INFORMATION TECHNOLOGY We support the EBS Portal and SAP systems.

  16. PROFESSIONAL DEVELOPMENT We provide development and training opportunities to maximize employee potential.

  17. QUESTIONS? Contact HR: hr.msu.edu │ 517-353-4434 │ SolutionsCenter@hr.msu.edu

  18. STAFF INTRODUCTIONS • Organization and Professional Development • Sharri Margraves, HR Associate Director • Todd Bradley, Senior HR Professional • Carrie Galdes, Senior HR Professional • Kathie Elliott, Senior HR Professional • Alice Smith, Director, Solutions Center • Dan Mackey, HR Manager, Compensation & Benefits

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