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MAKE THE TREND YOUR FRIEND. Clayton Moulynox & Bill Vlandis. Based on findings by Capitalis Research into 150 SMB’s running Microsoft software. A trend …is any form of behavior that develops among a large population and is collectively followed with enthusiasm for some period .

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Make the trend your friend

MAKE THE TREND YOUR FRIEND

Clayton Moulynox & Bill Vlandis

Based on findings by Capitalis Research into 150 SMB’s running Microsoft software.


A trend…is any form of behavior that develops among a large population and is collectively followed with enthusiasm for some period.


Smb pain points
SMB Pain Points

Cash flow, system downtime and business growth cause SMBs most pain

Top 10 Pain Points for Australian SMBs, FY11

% of companies


Solutions for improving cashflow
Solutions for Improving Cashflow

Subscription

Licensing

Microsoft Online Services

Hosting

Services

Open Value

Dynamics

Aurora

Resources:

  • Open Value: partner.microsoft.com/australia (Licencing Tab, then Licensing Training link)

  • Subscription Licensing: as above

  • Microsoft Online Services: https://partner.microsoft.com/Australia/productssolutions/productsonlineservices

  • Hosting Services: Newlease or Express Data

  • Dynamics: https://partner.microsoft.com/global/40146325

  • Aurora: https://connect.microsoft.com/aurora



Keeping it systems up and running
Keeping IT systems up and running

Managed Services with SLA’s

Microsoft Online Services

Currency with Software Assurance

Intune

Resources:

  • Software Assurance: partner.microsoft.com/australia (Licencing Tab, then Licensing Training link)

  • Microsoft Online Services: https://partner.microsoft.com/Australia/productssolutions/productsonlineservices

  • Microsoft Blueprint for Managed Services Practice: partner.microsoft.com/australia (search “managed services”)

  • Intune: coming soon


Smb technology investment priorities
SMB Technology Investment Priorities

SMBs rebounding from GFC with renewed focus on IT upgrades and consolidation

Top 10 Technology Investment Priorities

Note: Multiple answers were allowed

% of companies


Addressing top investment priorities
Addressing Top Investment Priorities

Windows Server 2008 R2

Virtualisation

Desktop + Server

Solutions

Messaging:

“Simplify IT”

Windows 7

Mobility

Resources:

  • Windows 7: https://partner.microsoft.com/Australia/productssolutions/windows/wiwindows7

  • Windows Server: https://partner.microsoft.com/Australia/productssolutions/servers

  • Windows 7 + WS better together: microsoft.com.au/smb/upgrade

  • Virtualisation: microsoft.com/virtualisaton

  • Mobility: http://www.microsoft.com/windowsmobile/en-au/default.mspx

  • Solutions Messaging: Partner Marketing Centre (partner.microsoft.com/australia)


Best cost saving and technology investments
Best cost saving and technology investments

Server virtualisation top of mind for SMBs in FY11

Best cost saving technology

Best technical investment

Note:

(1) n = 148;

(2) Excludes 2 non-responses

Notes: (1) n = 147; (2) Excludes 3 non-responses

% of companies

% of companies

Server virtualisation rated best cost saving technology and technical investment by > 40% of SMBs


Smb saas use and future intentions
SMB SaaS use and future intentions

  • SMB SaaS intentions

  • Of those not currently using SaaS, 17% expect to do so by the end of FY11.

83%

17%

% of companies

“The top five most commonly used SaaS applications [by SMBs], in order, are: financials (accounting); e-mail; sales; expense management; and customer service and support.”- Gartner May 2010


Positioning cloud solutions
Positioning Cloud Solutions

Pay only for what you use

Security and reliability

No large up-front software costs

Reduced costs and complexity

Flexibility

Always current

"Overall, our IT costs have reduced by 40%“ Trish Brown, Red Dingo

Resources:

  • www.microsoft.com.au/smb (Communications and Collaboration)

  • www.microsoft.com.au/online


Bringing the cloud into the microsoft partner network
Bringing the Cloud into the Microsoft Partner Network

  • 3 cloud customer references

  • 3 deals sold with 150 seat minimum in total

  • Partner solution plan (PSP)

  • USD $1,850 pa of no competency

  • Sign Agreement

  • Get Trained

  • Pass Assessment

http://www.microsoftcloudpartner.com


What now
What now?

  • Start today

  • Take advantage of APC sessions

  • Distribute to team members.

  • Discuss with customers

  • Attend the workshops “Use the force” and “Sell yourself”



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