Online Best Practices Dr. Bob Paxton, Ph.D. Campus President, NAU Online Angie Clements, MBA Director of Learner Services. 19 locations throughout the central United States Programs offered in: • Business • Accounting • Healthcare Management • Health Information Technology
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Online Best Practices
Dr. Bob Paxton, Ph.D.
Campus President, NAU Online
Angie Clements, MBA
Director of Learner Services
19 locations throughout the central United States
Programs offered in:
• Healthcare Management
• Health Information Technology
• Healthcare Coding
• Information Technology
• Criminal Justice
• Graduate Studies
National American University welcomes students of diverse interests, cultures and
abilities and prepares them for careers in health care, business and business-related
fields by providing quality higher education in a caring and supportive environment.
The university builds learning partnerships with students and other institutions locally,
nationally and internationally through its private, regionally accredited system of
campuses and education centers offering courses in traditional, accelerated and distance
As a comprehensive technical and professional institution of higher learning, the
university responds to the changing needs of students, employers, and their communities
by providing undergraduate and graduate programs and continuing education
opportunities to serve our evolving global society.
Provide a caring and supportive learning environment.
Offer high quality instructional programs and services.
Offer technical and professional career programs.
As one of the first to offer fully online degree programs since 1996, NAU Online continues to serve students at a global level.
Student advocate and liaison
Assist students from orientation to graduation
Increased student retention
ATTENTION = RETENTION
Support service guidance
Community building activities
Culture based on TPI
4.95% increase in retention from Spring 2009 through Spring 2010
4.87% increase in yearly retention average for the current academic year