Online Best Practices
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Online Best Practices Dr. Bob Paxton, Ph.D. Campus President, NAU Online Angie Clements, MBA PowerPoint PPT Presentation


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Online Best Practices Dr. Bob Paxton, Ph.D. Campus President, NAU Online Angie Clements, MBA Director of Learner Services. 19 locations throughout the central United States Programs offered in: • Business • Accounting • Healthcare Management • Health Information Technology

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Online Best Practices Dr. Bob Paxton, Ph.D. Campus President, NAU Online Angie Clements, MBA

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Online best practices dr bob paxton ph d campus president nau online angie clements mba

Online Best Practices

Dr. Bob Paxton, Ph.D.

Campus President, NAU Online

Angie Clements, MBA

Director of Learner Services


About nau

19 locations throughout the central United States

Programs offered in:

• Business

• Accounting

• Healthcare Management

• Health Information Technology

• Healthcare Coding

• Information Technology

• Nursing

• Criminal Justice

• Graduate Studies

About NAU


National american university

Mission Statement:

National American University welcomes students of diverse interests, cultures and

abilities and prepares them for careers in health care, business and business-related

fields by providing quality higher education in a caring and supportive environment.

The university builds learning partnerships with students and other institutions locally,

nationally and internationally through its private, regionally accredited system of

campuses and education centers offering courses in traditional, accelerated and distance

learning formats.

As a comprehensive technical and professional institution of higher learning, the

university responds to the changing needs of students, employers, and their communities

by providing undergraduate and graduate programs and continuing education

opportunities to serve our evolving global society.

Core Values:

Provide a caring and supportive learning environment.

Offer high quality instructional programs and services.

Offer technical and professional career programs.

National American University


Nau online

As one of the first to offer fully online degree programs since 1996, NAU Online continues to serve students at a global level.

NAU Online


Learner services mission

Build relationships

Student advocate and liaison

First-stop shop

Assist students from orientation to graduation

Increased student retention

ATTENTION = RETENTION

Learner Services Mission


Learner services responsibilities

Acclimation process

Academic advising

Mentoring

Technical support

Counseling services

Success coaching

Tutoring services

Course navigation

Support service guidance

Community building activities

Learner Services Responsibilities


Online best practices dr bob paxton ph d campus president nau online angie clements mba

Culture based on TPI

  • Strategies for Success

    • Required for all students

    • 2200 students completed online in the last year

    • Concepts incorporated throughout all courses

  • Investment in Excellence (IIE)

    • Required for all faculty and staff

    • Online module

    • Face-to-face session/booster

    • Developed online IIE for other organizations


Student persistence

First-term Students

4.95% increase in retention from Spring 2009 through Spring 2010

Annual Retention

4.87% increase in yearly retention average for the current academic year

Student Persistence


Questions

Questions?

Questions?


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