Specialist Clinics Access Policy Implementation. Western Health. Health service: Target processes. The baseline – 7.1 and 9.6. Western Health meets the criteria for the two target processes allocated for presentation. The 2 greatest challenges for Western health – baseline data. Action plan.
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Western Health meets the criteria for the two target processes allocated for presentation
Project leads have been appointed in each area
A quality improvement steering group monitors the milestones for the project plan and reports to the Western Health Best Care – Coordinated Care sub committee.
Gap analysis for all Specialist outpatient clinics has been completed
Action Plans will now be developed for the target process not being currently met
Referral reports are available within Western Health reporting systems
Additional process – requires additional or reconfiguration of the same administration FTE
Western Health needs changes to the dictation software to be able to report on targets for communication (10.3 and 11.2)
Without data for 10.3 and 11.2 we do not know what out gap is.
Meeting triage time frames
Clinics that do not run weekly
No back fill for clinics/specialty
Electronic referral and triage
High volume clinics and discharge summaries