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Open Client for Linux @ IBM. Thomas Fischnaller Project Manager Open Client Europe Deployment. Agenda. IBM’s Open Client Strategy Open Client for Linux Deployment Goals Approach Standardisation User Segmentation Timelines Pilot results Current Deployment Status Key to success

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Open client for linux @ ibm l.jpg

Open Client for Linux @ IBM

Thomas Fischnaller

Project Manager

Open Client Europe Deployment

Agenda l.jpg

  • IBM’s Open Client Strategy

  • Open Client for Linux Deployment

    • Goals

    • Approach

    • Standardisation

    • User Segmentation

    • Timelines

    • Pilot results

    • Current Deployment Status

    • Key to success

  • Open Client for Linux @ IBM

    • High-level Architecture

    • Applications

    • IBM Workplace

    • Installation Procedure

    • Live Demo

  • Wrap Up – Questions and Answers

Ibm s client strategy l.jpg
IBM’s Client Strategy

  • IBM’s client strategy is a customer driven strategy, based around

    • Flexibility and choice of client platform and operating system

    • Pervasive and embedded clients as well as desktops

    • Reduced total cost of ownership, especially through server-managed clients

    • Cross-platform client application development through Eclipse Rich Client Platform

  • Linux plays a key role in the wider IBM Client strategy

Ibm s open client strategy5 l.jpg
IBM’s Open Client Strategy

  • Provide applications and desktop services that can work on different operating system – centrally provisioned and managed

  • Focus on Open Standards based solutions

  • Align with IBM product strategy and exploit IBM Research technology

  • Create Solutions that can be replicated with IBM clients

  • Lead the industry in integrated open client platforms

  • Increase employee productivity/satisfaction and decrease TCO

  • Provide IBM internal population with the “right” client platform based on business role

  • Speedup migration of existing business applications to the web

  • Establish IBM Workplace as integrating platform for end user capability

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Open Document Format (ODF)

  • Defined by OASIS OpenDocument technical committee

  • Only (!) standard for editable office documents developed within an open community

  • Standard XML based document format (xml in zip)

  • Format is public available

  • Standardized and first version published by Oasis in May 2005

  • ISO certification in May 2006

  • IBM has three members of the technical committee

  • Is the default file format for Productivity Tools

  • .odt, .ods, .odp

Goals l.jpg

  • It is important that IBM showcase an enterprise deployments of Open Client. This project must support and demonstrate IBM commitment to Open Client

  • Provide Linux Client as a supported, internal service offering

    • Deployment of Open Client for Linux to the targeted segment

    • Migration of users from the earlier versions of Linux client

Approach l.jpg

  • Pragmatic and deliberate approach

    • Start by looking at end user usage and determine where Linux is appropriate

  • Deployment on a volunteer basis -> “Community Approach”

Ibm client platform environment standardized l.jpg
IBM Client Platform Environment - Standardized

  • Support

    • Central Help Desk

    • Web ticketing

    • SME

    • Local support

    • IBM Standard Solutions Finder

  • Hardware

    • Corporate wide standard: Windows and Linux

    • End to end Workstation Asset Management

  • Software/Applications

    • Has been long accepted in the Windows environment

    • Corporate Integration: Intranet, Eclipse, ODF, and so on

  • Processes

    • Asset Management: Data tracking, Planning, and so on

  • Infrastructure

    • Image delivery

  • User Profiling

    • Authentication

    • BluePage classification

    • IBM Standard Asset Manager

Image distribution l.jpg




Watson Research

Europe Mirror Servers -

Selected ISCI/ISSI servers

Lifeboat CD

Image distribution

Image distribution12 l.jpg








Bluepages –

LDAP Directory Server

Websphere -

Watson Research

DB2 Server


Lifeboat CD

EMEA Mirror Servers -

Selected ISCI/ISSI servers

Image distribution

  • Boot client workstation using ISCI 3.0 boot media (CD-ROM, USB Memory Key, etc.)

  • Start Installation Wizard

  • Authenticate using IBM Intranet Password (IIP)

  • Retrieve Bluepages information for entitlement

  • Retrieve information from DB2 server (profiles, server/image tables, entitlement rules, etc.)

  • Perform entitlement checking, present client delivery options, select ISCI server and perform other pre-installation processing tasks

  • Retrieve image files (FTP) and begin installation

  • Log build information and statistics to DB2 server

User segmentation l.jpg
User Segmentation

  • Participating in Open Source projects

  • Building Linux server hardware

  • Developing Linux software applications

  • Creating Linux service offerings

  • Using Linux based engineering design tools

  • Researching new technologies

  • Marketing Linux solutions

  • Supporting customer's Linux deployments

Slide14 l.jpg

Business Units

The Project

Targeted Group

  • Participating in Open Source projects

  • Building Linux server hardware

  • Developing Linux software applications

  • Creating Linux service offerings

  • Using Linux based engineering design tools

  • Researching new technologies

  • Marketing Linux solutions

  • Supporting customer's Linux deployments

Employees nomination



  • Volunteer, Special interest groups and Communities

    • Promotions: Meetings, Internal news

    • Nomination

    • Invitation

  • Existing Users

    • Users of the earlier version

    • Linux users without Standard-Client (C4eB)

  • Promotions: Meetings, Internal news

  • Nomination

  • Invitation

  • BUs to identify the users

  • BUs to nominate employees

  • Promotion/awareness

  • Previous nomination

  • Commitment from the Business Unit to support the Projekt is very important!

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2006 Timelines



TIC Tests













End of pilot


TIC tests completed


Start of deployment


Project closed


Key to success l.jpg
Key to success

  • Enterprise integration

  • Standardization

  • Pragmatic approach: Profiling and segmentation

  • Communication

  • The right type and level of Support

    • Education & Training

    • Tools

    • Processes

  • Employee Awareness and Skills

    • Awareness-Sessions

    • Know-How Sessions (E-Learnings, Classroom-Trainings)

    • Intranetpages

    • Presentations

  • Line of Business Buy-in and support

High level architecture l.jpg

Developer Tower apps

Site layer applications

Business unit apps

IBM specific applications

Managed Client – Patch Distribution, App Mgmt, User Admin, Remote Admin

Optimized Hardware Configurations for ThinkPad models

Security patches and distribution updates

Base Linux Distribution – RedHat/SUSE

High-level Architecture

  • Selective install of Red Hat Enterprise Linux Workstation

    • “Standard” - selective install for users

    • “Developer” - selective install for developres

  • Integration of the Linux Client into the IBM Enterprise

  • Customization for business units / user segments

Applications l.jpg

  • Productivity Tools

  • Notes 7 Client

  • Sametime 7.5

  • Firefox

  • YUM

  • SPLX from Trend Micro (Antivirus tool)

  • Workstation Security Tool (WST)

  • Firewall (from Redhat + IBM rules via IP-tables)

  • Terminal Emulation

  • Tivoli Storage Manager (Backup & Recovery)

  • IBM Print Solution (developed by IBM Research Lab in Haifa and Print Team in Germany)

  • IBM Thinkpad Utilities

  • and many more ….

Ibm workplace l.jpg
IBM Workplace

  • Server-based

  • Productivity tools (local)

  • Notes-plugin -> Notes 7 Client (local)

  • Currently in the transition to Hannover

  • IBM Workplace Managed Client 2.6 on Linux

Installation procedure l.jpg

Web based choice

of installations

User authentication

Client version

Standard vs.

Developer install

Dual-boot vs.



Corporate Directory


Local Options

(Timezones, etc)

License agreements

Automatic installation

Additional layer /

Configuration opts.

Choice of installation-

Server based on IP-address

User boots with CD

Installation Procedure

Thanks thomas fischnaller hollerithstrasse 1 d 81829 m nchen thomas fischnaller@de ibm com l.jpg

Thanks !Thomas FischnallerHollerithstrasse 1D-81829 [email protected]

User segmentation30 l.jpg
User Segmentation



Client development l.jpg
Client Development

  • Global Team

    • Project Development Team responsible for Project Management

      • Coordination with Business Units regarding requirement profiles

      • Coordination with internal & external suppliers

      • Schedules, Milestones, etc.

    • IBM internal Open Source Development Model

      • Core-Team of dedicated resources for timecritical components

      • Free „Developerscloud“ for new components, enhancements, etc.

    • QA Test-Team and internal Service Provider (IBM Global Account) for Test and Roll-out

The ibm workplace concept l.jpg
The IBM Workplace Concept

  • A dynamic environment that brings together a “composition” of collaborative tools, applications and connections required by the business situations

  • Compose capabilities are based on the users identity, role and targeted to the business process context

  • Server managed to multiple device types and multiple access modes

  • Extensible to increase organizational responsiveness and agility

Slide33 l.jpg

IBM Workplace Managed Client provides the rich client experience for Workplace Collaboration Services 2.6Unifying people, tools and resources to simplify day-to-day business

Dynamically integrated...

  • Activity Explorer **

  • Productivity editors **

  • Project Planner tool **

  • Data Access tool **

  • People finder

  • Awareness and chat

  • Team places

  • Virtual meetings

  • Document management

  • Editors and viewers

  • Threaded discussions

  • Messaging

  • Calendar and schedule

  • Workflow

  • Learning

** requires Workplace Managed Client

Workplace client technology key aspects l.jpg

Eclipse-based Extensible Run-time Environment experience for Workplace Collaboration Services 2.6

3rd Party Extensions

IBM Value Added Extension Services





IBM Eclipse Contributions

Eclipse 3.0 Foundation

User experience framework, windowing, component interaction

Operating System Utilities (Browsers, Drivers, etc.)

Operating System (Windows, Linux, Mac [future])

Workplace Client Technology (Key aspects)

User Experience

  • Rich, Contextual

  • Disconnected

  • Componentized

  • Provisioned

Provisioning/ Management

(Tivoli & RCPML Agent)

Local Data Store

(Cloudscape, DB2e)

Replication & Offline


Local App ServerEJB Container, JRE/JSR’s

Server Based


Workplace Client Technology

  • Componentized

  • Server Managed

  • Pervasive

  • Secured Data

  • Offline Capable