Personal qualities of a health care worker
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Personal Qualities of a Health Care Worker. Personal Appearance. Your “look” should inspire: Confidence Positive self image Factors to consider in your appearance: Good health Diet Rest Exercise Good posture Avoid tobacco, drugs, alcohol. Personal Appearance. Look “professional”

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Personal Qualities of a Health Care Worker

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Personal qualities of a health care worker

Personal Qualities of aHealth Care Worker


Personal appearance

Personal Appearance

  • Your “look” should inspire:

    • Confidence

    • Positive self image

  • Factors to consider in your appearance:

    • Good health

      • Diet

      • Rest

      • Exercise

      • Good posture

      • Avoid tobacco, drugs, alcohol


  • Personal appearance1

    Personal Appearance

    • Look “professional”

      • Uniform/ clothing

      • Name badge

      • Shoes

      • Personal hygiene

      • Nails

      • Hair

      • Jewelry

      • Makeup


    Personal characteristics

    Personal Characteristics

    • Deals with personal “attitudes”

      • Empathy


    Personal characteristics1

    Personal Characteristics

    • Tact & diplomacy


    Personal characteristics2

    Personal Characteristics

    • Dependability

    • Patience

    • Enthusiasm

    • Responsibility

    • Discretion

    • Competence

    • Self-initiative

    • Communication skills


    5 c s of communication

    5 C’s of Communication


    Nonverbal communication

    Nonverbal Communication


    Nonverbal communication1

    Nonverbal Communication

    • Nonverbal communication called ----- “body language”

    • Factors involved in body language:

      • Facial expression

      • Territoriality (personal space)

        • Personal = to 4 feet

        • Social = 4 – 12 feet

        • Public = 12 – 15 feet

    • Posture

      • Legs crossed = closed/ opinionated

  • Position

    • Face to face at same level = good !!

  • Gestures & mannerisms


  • Teamwork

    Teamwork

    • Be a team player

    • Always apply the golden rule

    • Display leadership

      • 3 types of leaders

        • Democratic

        • Autocratic

        • Laissez- faire


    Stress

    Stress

    • Stress producer:

      • When adjusting to constantly changing environment

      • Thus: change induces stress

    • Stress produces “flight or fight” reaction

    • Not all stress is harmful

      • Some is important for an individual’s well-being

        • Makes you more alert

        • Raises energy levels

    • Key is to make stress positive & not negative


    Stress1

    Stress

    • Stress-induced disease (psychosomatic illness)

      • Excess stress = excess adrenergic activity which produces the following effects:

        • C-V system:

          • Hypertension

          • Tachycardia

        • G-I system

          • Hyperacidity with or without peptic ulcer disease

          • IBS (irritable bowel syndrome)

          • Spastic colitis

        • Immune system

          • Large amounts of steroids (glucocorticoids) released during stress

            • They decrease effect of inflammatory defense response

            • These patients at increased risk for infections & cancer


    Stress2

    Stress

    • 4 step program for stress management

      • Stop

      • Breathe

      • Reflect (develop awareness)

      • Choose (the best way to deal with the stress)


    Time management

    Time Management

    • Prioritize

    • Preferences for scheduling rest, social, & exercise

    • Schedule tasks with daily planner

    • Make a daily “to do” list

    • Avoid distractions

    • Take credit for a task well done


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