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North West Healthcare Science Event Workforce profiling. Sorry to keep picking on pathology, but. Variation in the cost per test is (still) wide This chart shows the cost of people per test for semi-automated biochemistry tests The interquartile range shows nearly fourfold variation!.

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Sorry to keep picking on pathology but
Sorry to keep picking on pathology, but . . .

  • Variation in the cost per test is (still) wide

  • This chart shows the cost of people per test for semi-automated biochemistry tests

  • The interquartile range shows nearly fourfold variation!


And this is reflected in the profile of the workforce
. . . and this is reflected in the profile of the workforce

  • Three similar trusts doing similar work







Tools to help analyse the profile of the workforce
Tools to help analyse the profile of the workforce

  • There are three tools:

    • Pathology

    • Physiological sciences

    • Physical sciences and engineering

  • The tools will help you to gain the evidence you need to support your plans for the workforce. In particular, they will help you

    • to understand in some detail what your people do, and how much of their time they spend doing it

    • to pinpoint and challenge inefficiency and ineffectiveness

    • to reconfigure your workforce to concentrate on activities that add value and

    • to understand how changes in workload will translate into demand on and for the workforce


Processes activities and tasks 9 processes
Processes, activities and tasks – 9 processes

  • 01 Plan the service

  • 02 Work with users and purchasers of pathology

  • 03 Manage and develop people

  • 04 Provide the service (includes some user-defined tasks)

  • 05 Manage other resources (not people)

  • 06 Manage and administer the service

  • 07 Manage and administer quality, health and safety

  • 08 Improve the service

  • 09 Other support tasks (user-defined)


Processes activities and tasks process 04 has 10 activities
Processes, activities and tasks – Process 04 has 10 activities

  • 0401 Create samples

  • 0402 Transport samples to the laboratory

  • 0403 Prepare samples for testing

  • 0404 Perform tests

  • 0405 Interpret and communicate the result of tests

  • 0406 Dispose of samples

  • 0407 Manage and work in the mortuary

  • 0408 Manage and work in the blood bank

  • 0409 Provide other services

  • 0410 Other direct tasks (user-defined)


Processes activities and tasks activity 0404 has 6 tasks
Processes, activities and tasks – Activity 0404 has 6 tasks

  • 040401 Perform or initiate fully automated tests (automated and tracked systems)

  • 040402 Perform semi-automated tests (some automation but not, for example, tracked)

  • 040403 Perform routine manual tests

  • 040404 Perform complex manual tests

  • 040405 Perform point-of-care testing

  • 040406 Record test results








The demand for each task flexes uniquely according to its sensitivity to changes in volume
The demand for each task flexes uniquely according to its sensitivity to changes in volume

  • If the volume of tests increases by 50% in Biochemistry:

    • The number of Band 2s increases by 42% (because the profile of work is highly sensitive to changes in the volume of tests)

    • The number of Band 4s hardly increases at all (because the profile of work is highly insensitive to changes in the volume of tests)


In summary
In summary sensitivity to changes in volume


Tools to help with reprofiling
Tools to help with reprofiling sensitivity to changes in volume

  • [email protected]

  • [email protected]

  • [email protected]



Collinson Grant Healthcare Limited sensitivity to changes in volume

Ryecroft Aviary Road Worsley Manchester M28 2WF United Kingdom

Telephone (0)161 703 5600 Facsimile (0)161 790 9177 Web www.collinsongranthealthcare.com

In London 33 St James’s Square London SW1Y 4JS Telephone (0)20 7661 9382 Facsimile (0)20 7661 9400

Part of Collinson Grant Group Limited


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