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AGENDA. THE CONCEPT OF CULTURAL DIVERSITY Culture Definitions Characteristics of Culture Cultural Competence Steps to Achieving Cultural Competence IDENTIFYING CULTURAL VALUES AND BELIEFS Origin of Values and Beliefs Exploring Our Values and Beliefs The Cycle of Prejudice and Oppression

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AGENDA

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Agenda

AGENDA

  • THE CONCEPT OF CULTURAL DIVERSITY

  • Culture Definitions

  • Characteristics of Culture

  • Cultural Competence

  • Steps to Achieving Cultural Competence

  • IDENTIFYING CULTURAL VALUES AND BELIEFS

  • Origin of Values and Beliefs

  • Exploring Our Values and Beliefs

  • The Cycle of Prejudice and Oppression

  • Suggestions for Maintaining Objectivity and Productivity

The Pennsylvania Child Welfare Training Program 307: Valuing Diversity


Agenda

  • CROSS CULTURAL COMMUNICATION

  • The Four Minute Sell

  • Communication Tendencies

  • The Cultural-Context Inventory

  • General Principles of Effective Cross Cultural Communication

  • Some Cultural and Communicative Tendencies of Four American Subgroups

  • TAKING ACTION

  • Ally Behavior

  • Cultural Diversity Continuum

  • Increasing Cultural Competence in Services

  • Next Steps

The Pennsylvania Child Welfare Training Program 307: Valuing Diversity


Agenda

Competencies and

Learning Objectives

The Competency:

The Child Welfare professional understands the concept of cultural competence; knows how one's own culture affects behavior and values; and knows how cultural and ethnic differences may affect the delivery of Child Welfare service

The Pennsylvania Child Welfare Training Program 307: Valuing Diversity


Agenda

Learning Objectives:

Participants will be able to:

  • Define the primary and secondary dimensions of culture, cultural diversity and cultural competence;

  • Identify characteristics of culture.

  • Identify their own cultural values, how these values contrast with cultural values of others, and the impact cultural values have on one's attitudes and behaviors;

  • Recognize the various aspects of cross cultural communication;

  • Develop techniques to increase cultural awareness.

The Pennsylvania Child Welfare Training Program 307: Valuing Diversity


Agenda

Culture is...

the framework that

guides and bounds

life practices; not

a rigidly prescribed

set of behaviors or characteristics, but

rather the framework through

which actions are

filtered or checked

as individuals go

about their daily life.

The Pennsylvania Child Welfare Training Program 307: Valuing Diversity


Agenda

Definition of Culture

Culture represents the vast structure of

behaviors, ideas, attitudes, values,

habits, beliefs, customs, language,

rituals, ceremonies and practices

"peculiar" to a particular group of

people, and it provides them with:

(1) a general design for living

and

(2) patterns for interpretingreality.

Culture determines how we see the

world and the way we see the world is

reflected in our behavior.

Wade Nobles

The Pennsylvania Child Welfare Training Program 307: Valuing Diversity


Agenda

Work

Background

Income

Education

Age

Sexual/

Affectional

Orientation

Race

Parental

Status

Marital

Status

Physical

Abilities/

Qualities

Ethnicity

Gender

Military

Experience

Geographic

Location

Religious

Beliefs

Primary and Secondary Dimensions of Diversity

The Pennsylvania Child Welfare Training Program 307: Valuing Diversity


Agenda

Definition of Acculturation

“Cultural modification of an individual, group, or people by adapting to or borrowing traits from another culture; also: a merging of cultures as a result of prolonged contact.”

Merriam Webster’s Dictionary

The Pennsylvania Child Welfare Training Program 307: Valuing Diversity


Agenda

Acculturative Attitude Styles

Value in maintaining

cultural identity?

Value in maintaining relationships with host group?

The Pennsylvania Child Welfare Training Program 307: Valuing Diversity


Agenda

CHARACTERISTICS OF CULTURE

  • Every human being has a culture.

  • Culture is learned. It is not innate or biological.

  • Culture is dynamic. It changes over time.

  • A large component of culture is below the level of conscious expression.

  • People can belong to many different subcultures.

  • Culture gives us a range of permissible behavior patterns

The Pennsylvania Child Welfare Training Program 307: Valuing Diversity


Agenda

  • Culture determines the way we think, feel, act, perceive the world, respond to situations, etc. Therefore, culture consists of values, beliefs, and rules of conduct.

  • A society's institutions reflect the culture and its underlying beliefs and values.

  • Culture is a "group" phenomenon. It must be shared. Culture reflects tradition, having been passed from one generation to another.

  • Our culture determines how we respond to problems and daily interactions with others, etc.

  • Cultures no longer exist in isolation.

The Pennsylvania Child Welfare Training Program 307: Valuing Diversity


Agenda

Components of Cultural Competence

  • Cultural Knowledge

  • Cultural Awareness

  • Cultural Sensitivity

The Pennsylvania Child Welfare Training Program 307: Valuing Diversity


Agenda

Competence means...

having the capacity tofunction in a particular

way; to have skills; to

have a level of mastery

in a situation.

The Pennsylvania Child Welfare Training Program 307: Valuing Diversity


Agenda

Definition of

Cultural Competence

[Individual]

"The state of being

capable of functioning

effectively in the

context of cultural

differences."

The Pennsylvania Child Welfare Training Program 307: Valuing Diversity


Agenda

PRIVILEGE, PRIDE and PREJUDICE

CYCLE OF PREJUDICE & OPPRESSION

MYTH

Myths

Misinformation

Missing Information

Stereotypes

SOCIALIZATION

BEHAVIOR

Reinforced by

Institutions, Culture

Government, Media

Family, Education

Religion, Peers

Prejudiced Behavior

Oppressive Behavior

INTERNALIZATION

to Bailey Jackson & Rita Hardiman

  • Credit Adapted by Joan Olsson 1988

    Cultural Bridges

    268 B Pope Rd.

    Tobyhanna, PA 18466

Lies & Myths = Truth

Difference = Deficit

The Pennsylvania Child Welfare Training Program 307: Valuing Diversity


Agenda

THE 4 MINUTE SELL

by Janet Elsea

  • Skin Color

  • Gender

  • Age

  • Appearance

  • Facial Expressions

  • Eye Contact

  • Movement

  • Personal Space

  • Touch

The Pennsylvania Child Welfare Training Program 307: Valuing Diversity


Agenda

Aspects of Communication

Personal Space

Eye Contact and FeedbackBehaviors

Interruption and Turn-TakingBehaviors

Gesturing

Facial Expression

Silence

Dominance Behaviors

Volume

Touching

The Pennsylvania Child Welfare Training Program 307: Valuing Diversity


Agenda

Five Dimensions of Human Activity

INTERACTION

ASSOCIATION

TERRITORIALITY

TEMPORALITY

LEARNING

The Pennsylvania Child Welfare Training Program 307: Valuing Diversity


Agenda

The Four Spaces

Personal Space

Intimate Space

Social Space

Public Space

The Pennsylvania Child Welfare Training Program 307: Valuing Diversity


Agenda

MARKING TIME

When is the right time?

People of different culturalbackgrounds may give different answers to this question:

  • at nine o’clock

  • at twenty-one hundred hours

  • at sunset

  • when everything is ready

  • when everyone is here

  • when I’m good and ready

The Pennsylvania Child Welfare Training Program 307: Valuing Diversity


Agenda

Patterns of High/Low Context

in Various Cultures

The Pennsylvania Child Welfare Training Program 307: Valuing Diversity


Agenda

Cultural Context Discussion

  • How has membership in various

  • cultural groups influenced your behavior?

  • How do you feel and behave with someone from a different culture?

  • What are the drawbacks of your own high- or low-context orientation? What are the advantages?

  • What are some of the challenges that you face in working with those whose scores are very different from your own? How might you meet some of those challenges?

  • What are some benefits of working with those whose scores are very different from your own? How might you capitalize on those benefits?

The Pennsylvania Child Welfare Training Program 307: Valuing Diversity


Agenda

What would I give up?

  • What would I give up by acting against oppression?

  • How am I benefiting

  • from continuing the cycle of prejudice and oppression?

  • What price am I payingfor my "isms"?

  • What limits do I place onhelping to change oppression

  • and prejudice?

The Pennsylvania Child Welfare Training Program 307: Valuing Diversity


Agenda

Percent Minority of the U.S. Population

The Pennsylvania Child Welfare Training Program 307: Valuing Diversity


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