keeping harris county
Download
Skip this Video
Download Presentation
Keeping Harris County

Loading in 2 Seconds...

play fullscreen
1 / 16

Keeping Harris County - PowerPoint PPT Presentation


  • 135 Views
  • Uploaded on

Keeping Harris County. Moving. Background. Transit needs study in 1999-2000 Commissioned by H-GAC and Harris County Transportation Coordinated Council Assessed needs and resources in Harris County Recommended a user-side subsidy voucher model using curb-to-curb

loader
I am the owner, or an agent authorized to act on behalf of the owner, of the copyrighted work described.
capcha
Download Presentation

PowerPoint Slideshow about ' Keeping Harris County' - caitlyn-kinnerk


An Image/Link below is provided (as is) to download presentation

Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author.While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server.


- - - - - - - - - - - - - - - - - - - - - - - - - - E N D - - - - - - - - - - - - - - - - - - - - - - - - - -
Presentation Transcript
background
Background
  • Transit needs study in
  • 1999-2000
  • Commissioned by H-GAC and Harris County Transportation
  • Coordinated Council
  • Assessed needs and resources in Harris County
  • Recommended a user-side subsidy voucher model using curb-to-curb
  • demand response service
  • Identified Service needs outside of METROLift area and fill in gaps within
  • Metro where service was unavailable or inaccessible
    • 2003 Model implemented as pilot project
    • Based on Coordination
program overview
Program Overview
  • Administered by Harris County Community Services Department - Transit Division
  • Target market – seniors, low-income, and persons with disabilities
  • Service area – incorporated and unincorporated areas of Harris County and fill gaps within METRO Lift service area
  • Subsidized trips for non-emergency transportation
  • Demand response service
  • Mobility Management – Beyond ADA

- Ambassador Service

program coordination
Program Coordination
  • Harris County METROLift
  • Local Agencies
  • Local transportation providers
  • Local Municipalities in unincorporated areas of Harris County
  • Other Harris County & City of Houston Agencies
transit coordination
Transit Coordination

Rides coordinates with MetroLift

  • Through Public Information and Referral Process (websites linked)
  • Harris County Transit Services has a joint venture with METRO to provide Commuter Park and Ride Services from locations outside of METRO’s service areas
  • Harris County Transit Services coordinates with local municipalities to close gaps in service by implementing community “fixed routes” where METRO is unavailable
agency coordination
Assist with:

Customer enrollment/intake

Customer education

Ticket purchases (at discounted price)

16 Agencies:

HHS Agencies

Municipal SeniorPrograms

Adult Day Centers

Women Shelters

Community Non-Profits

Agency Coordination
agency coordination1
Agency Coordination
  • Assist with customer in-take and education
  • Purchase tickets to distribute to clients at no charge to the client
  • or
  • Purchase tickets and charge a discounted
  • amount no more than $3.00 each
  • Tickets are valued each at $6.00 in fares
customer services
Customer Services
  • Nine contracts with transportation providers
  • Two points of customer intake
    • Through RIDES
    • Through participating agencies
  • Two choices of transportation modes

Shared-ride van services – 5 Providers

Taxi service- 4 Providers

rider characteristics
Rider Characteristics
  • Primary destinations - medical and shopping
  • 65% of riders are persons age 60+
  • 58% have an income below $15,000
  • 25% make all of their trips using RIDES
  • If no RIDES:
    • 39% would get a ride from other people
  • 28% would not travel without RIDES
program statistics
Program Statistics
  • Over 4,000 clients registered in client database
  • Delivered over 63,000 trips in 2008
  • Total Program Trips to date 245,000
  • Average cost per trip - $19.00
  • Average trip length - 13 miles
blended funding
Blended Funding
  • Federal Funding:

- Section 5310 Elderly and Disabled

- FTA 5307 Formula Funding

- FTA 5317 New Freedom

  • Voucher Sales
  • Potential Funding – Private Sectors
highlights
Highlights
  • Implementation of a web-based application for data entry for provider and agency use
  • Identified as Best Practice in 13 County H-GAC Regional Coordination in 2007
  • 2005 “Outstanding Innovation” award in Community Improvement category from Texas Association of Counties Leadership Foundation
program benefits
Program Benefits

Flexibility

  • Utilizing decentralized scheduling to reduce overhead
  • Customer chooses best transportation provider for them
  • Taxi-cab option provides expanded service hour coverage
  • Agreements with participating agencies are informal
  • Not free… but subsidized
  • Affordable way for participating agencies to provide transportation
  • Aid small transportation providers with marketing and customer base growth
next steps
Next Steps
  • Implement Electronic Card technology to replace paper ticket fare structure
  • Continue coordination with Agencies
  • Coordinate with other Transit Agencies to develop connectivity beyond Harris County line
contact information
Contact Information

RIDES

8410 Lantern Point Drive

Houston, TX 77054

713 368-RIDE (368-7433)

www.harriscountyrides.com

Vernon Chambers – Program Mgr 713 578-2204

ad