Keeping harris county
This presentation is the property of its rightful owner.
Sponsored Links
1 / 16

Keeping Harris County PowerPoint PPT Presentation


  • 93 Views
  • Uploaded on
  • Presentation posted in: General

Keeping Harris County. Moving. Background. Transit needs study in 1999-2000 Commissioned by H-GAC and Harris County Transportation Coordinated Council Assessed needs and resources in Harris County Recommended a user-side subsidy voucher model using curb-to-curb

Download Presentation

Keeping Harris County

An Image/Link below is provided (as is) to download presentation

Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author.While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server.


- - - - - - - - - - - - - - - - - - - - - - - - - - E N D - - - - - - - - - - - - - - - - - - - - - - - - - -

Presentation Transcript


Keeping harris county

KeepingHarris County

Moving

.


Background

Background

  • Transit needs study in

  • 1999-2000

  • Commissioned by H-GAC and Harris County Transportation

  • Coordinated Council

  • Assessed needs and resources in Harris County

  • Recommended a user-side subsidy voucher model using curb-to-curb

  • demand response service

  • Identified Service needs outside of METROLift area and fill in gaps within

  • Metro where service was unavailable or inaccessible

    • 2003 Model implemented as pilot project

    • Based on Coordination


Program overview

Program Overview

  • Administered by Harris County Community Services Department - Transit Division

  • Target market – seniors, low-income, and persons with disabilities

  • Service area – incorporated and unincorporated areas of Harris County and fill gaps within METRO Lift service area

  • Subsidized trips for non-emergency transportation

  • Demand response service

  • Mobility Management – Beyond ADA

    - Ambassador Service


Program coordination

Program Coordination

  • Harris County METROLift

  • Local Agencies

  • Local transportation providers

  • Local Municipalities in unincorporated areas of Harris County

  • Other Harris County & City of Houston Agencies


Transit coordination

Transit Coordination

Rides coordinates with MetroLift

  • Through Public Information and Referral Process (websites linked)

  • Harris County Transit Services has a joint venture with METRO to provide Commuter Park and Ride Services from locations outside of METRO’s service areas

  • Harris County Transit Services coordinates with local municipalities to close gaps in service by implementing community “fixed routes” where METRO is unavailable


Agency coordination

Assist with:

Customer enrollment/intake

Customer education

Ticket purchases (at discounted price)

16 Agencies:

HHS Agencies

Municipal SeniorPrograms

Adult Day Centers

Women Shelters

Community Non-Profits

Agency Coordination


Agency coordination1

Agency Coordination

  • Assist with customer in-take and education

  • Purchase tickets to distribute to clients at no charge to the client

  • or

  • Purchase tickets and charge a discounted

  • amount no more than $3.00 each

  • Tickets are valued each at $6.00 in fares


Customer services

Customer Services

  • Nine contracts with transportation providers

  • Two points of customer intake

    • Through RIDES

    • Through participating agencies

  • Two choices of transportation modes

    Shared-ride van services – 5 Providers

    Taxi service- 4 Providers


Rider characteristics

Rider Characteristics

  • Primary destinations - medical and shopping

  • 65% of riders are persons age 60+

  • 58% have an income below $15,000

  • 25% make all of their trips using RIDES

  • If no RIDES:

    • 39% would get a ride from other people

  • 28% would not travel without RIDES


Program statistics

Program Statistics

  • Over 4,000 clients registered in client database

  • Delivered over 63,000 trips in 2008

  • Total Program Trips to date 245,000

  • Average cost per trip - $19.00

  • Average trip length - 13 miles


Blended funding

Blended Funding

  • Federal Funding:

    - Section 5310 Elderly and Disabled

    - FTA 5307 Formula Funding

    - FTA 5317 New Freedom

  • Voucher Sales

  • Potential Funding – Private Sectors


Highlights

Highlights

  • Implementation of a web-based application for data entry for provider and agency use

  • Identified as Best Practice in 13 County H-GAC Regional Coordination in 2007

  • 2005 “Outstanding Innovation” award in Community Improvement category from Texas Association of Counties Leadership Foundation


Program benefits

Program Benefits

Flexibility

  • Utilizing decentralized scheduling to reduce overhead

  • Customer chooses best transportation provider for them

  • Taxi-cab option provides expanded service hour coverage

  • Agreements with participating agencies are informal

  • Not free… but subsidized

  • Affordable way for participating agencies to provide transportation

  • Aid small transportation providers with marketing and customer base growth


Next steps

Next Steps

  • Implement Electronic Card technology to replace paper ticket fare structure

  • Continue coordination with Agencies

  • Coordinate with other Transit Agencies to develop connectivity beyond Harris County line


Contact information

Contact Information

RIDES

8410 Lantern Point Drive

Houston, TX 77054

713 368-RIDE (368-7433)

www.harriscountyrides.com

Vernon Chambers – Program Mgr 713 578-2204


Keeping harris county1

KeepingHarris County

Moving

.


  • Login