Measuring the Effectiveness of Facets in the Next Gen OPAC 2008 Library Assessment Conference. Kathleen Bauer and Alice Peterson-Hart Yale University Library Usability and Assessment. Usability process. Assess current behavior Conduct usability protocol testing Share findings with staff
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Kathleen Bauer and Alice Peterson-Hart
Yale University Library Usability and Assessment
Collecting evidence from Yale’s Voyager-based catalog, called Orbis, using log file data.
12/2/07 20:06 20071202200646 Title Index TALL JOHN DOGGET JNR 0
Most common search: title (41.8%) followed by keyword (31.4%)
Average search phrase is 2.5 words long
Most common phrase searched is united states
Most common number of hits: 0 (21.4% )
current Voyager system is not helpful in avoiding those errors
After deciding to implement Vufind, use data from log files to help design usability tests
Staff need to engage with findings of usability testing and current behavior in Orbis to decide best practices and to build empathy for user experience.