Software in tunisia
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Software in Tunisia. Faouzi ZAGHBIB Chairman, Tunisian IT Chamber [email protected] www.ssii.org.tn. ICT environment … for 9 million people.

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Software in Tunisia

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Software in tunisia

Software in Tunisia

Faouzi ZAGHBIB

Chairman, Tunisian IT Chamber

[email protected]

www.ssii.org.tn


Ict environment for 9 million people

ICT environment … for 9 million people

  • Telecom infrastructure : 1 fix operator/fix, 2 GSM operators, 15% connected to fix, 37% connected to GSM, OF backbone, variety of technologies (FR, ADSL, RNIS, LS), good country coverage, 10% using internet, 1.5% have an email addresses registered locally (target : 10%/2006), …

  • Investment : registration process, founding, tax franchising (ICT manpower, Export, Off-Shore companies),

  • Legal environment : for ICT (telecoms regulation, e-sign, e-certif, e-pay, security, intellectual property protection, personal liberty protection), general codes (trade, employment, tax, public tenders, …)

  • ICT public initiatives: zero tax/HDW, family PC founding,

    e-Dinar, e-gov (taxes, social insurance, e-healthRDV, UVT, EduNet), 6 technical parks, incubators, 23 remote work centers, continuous cost reduction


Tunisian ict private sector

Tunisian ICT private sector

  • 265 engineering & services companies

  • 410 distributors & resellers

  • 12 ISP (6 private)

  • 8 development centers serving multinational co

  • 18 call centers (oversea support)


Tunisian ict manpower

Tunisian ICT manpower

  • 12000 ICT specialists (7000 serving in the private sector)

  • 34 500 students following ICT carriers

  • ICT education generalized to all specialties at universities

  • All secondary schools equipped with ICT Labs & connected to internet

  • Primary school


Cns ssii members business

CNS-SSII members business

  • IS & IT Consultancy

  • Software engineering

  • Networks engineering

  • IT Systems integration

  • IT Security

  • Multimedia services engineering

  • e-services


Cns ssii market structure

CNS-SSII market structure

  • 70% of the business done with public sector & companies controlled by the State :

    • Public services: budgeting, tax, customs, health, social insurance, utilities, …

    • Telecom public operator

    • Transportation main operators

    • Industry : chemicals, energy, …

  • Private market :

    • Enterprise : RH, ERP, finance, distribution, CRM, e-business, business-intelligence, …

    • 60%Banking, 75%Insurance

    • Tourism


Tunisian ict development plan 2002 2006

Tunisian ICT development plan 2002-2006

  • Invest US$ 1,5 billion (35% software & services)

  • Create 27 000 jobs for ICT graduates

  • ICT sector contribution to GDB : 7,8%

    (achieved : 3.5%/2004)

  • Export US$ 155 millions

    (achieved : 50 m/2003)


Challenges to develop local market

Challenges to develop local market

  • Developing telecom infrastructure increases content demand, investment, revenues and potentials

  • Increase IT demand (e-services, content management, e-commerce, …) & associated services (consultancy, integration, training, …)

  • Accelerate privatization process: telecoms, internet

  • Increase competitiveness :

    • Yearly ICT Benchmarking : infrastructure, legal environment, access to market, costs, competition

    • Insure good practices


Tunisian performances

Tunisian performances

  • 4-6% GDB growth since 12 years

  • Recognized economical performance :

    WEF Davos/2003

  • Foreign investment during 2003 : 12% in ICT sector, 17% yearly growth

  • 45% GDB coming from foreign trade

  • 80% Export made with Western Europe (hard competition, quality standards, rules, …)

  • Education performance : high coverage, good quality

  • ICT sector is doing well


Challenges to push business w region

Challenges to push business w/region

  • Awareness :

    • Private ICT sector : Who is doing what

    • Market demands / Opportunities

    • Legal environment

    • Practices : who, haw, how long it takes,…

  • Build networking

  • Start partnership for local market / tenders : consortium, distribution agreement, support/training

  • Support regional initiatives : legal env, projects

  • Multiply business meetings

  • Capitalize on success stories


Tunisia a business partner

Tunisia … a business partner


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