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PCC Opening Session

PCC Opening Session. Growth Participants. How reliable are Postal services?. Very Reliable Reliable Not Reliable Not at all Reliable. 14. How satisfied are you with USPS’ customer service?. Very Satisfied Satisfied Dissatisfied Very Dissatisfied. 14.

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PCC Opening Session

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  1. PCC Opening Session

  2. Growth Participants

  3. How reliable are Postal services? • Very Reliable • Reliable • Not Reliable • Not at all Reliable 14

  4. How satisfied are you with USPS’ customer service? • Very Satisfied • Satisfied • Dissatisfied • Very Dissatisfied 14

  5. What do you most need to grow your business? • Simplified Mailing Requirements • Knowledgeable Postal Employees • Predictable Service • Expanded Products and Services • I Have Everything I Need 14

  6. Does the USPS provide you with timely and accurate information? • Always • Most of the Time • Sometimes • Never 14

  7. Do you have the necessary resources at a local level to support your PCCs? • Always • Most of the Time • Sometimes • Never 14

  8. Does belonging to the PCC help you grow your business? • Definitely • Somewhat • Not Really • Not At All 14

  9. Peer to Peer Roundtables

  10. Growth Participants

  11. How many of you have planned your PCC Week event? • YES • NO 14

  12. What level will your PCC achieve? • Platinum • Gold • Silver • Bronze • None 14

  13. Which of the ways we share information is most effective? • Webinars • PCC Insider • Email Blast • Through Local PCC • Website 14

  14. Which PCCAC committee is most critical for your PCC success? • Communication • Education • Membership • Policy 11

  15. Which focus area needs the most improvement? • Communication • Education • Membership • Policy 14

  16. Peer to Peer Roundtables

  17. PCC Opening Session

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