Day 1:

2. Day 1:

3. Introduction

4. Facilitators

5. Expectations for the Workshop

6. Workshop Objective • To engage all participants in a lively learning process on outcome mapping so that you have the knowledge and skills to use it in ways that are appropriate to your specific context. • The workshop is broken down into 3 modules

7. Module 1. Group Facilitation • 1 Day • Learning and practising group facilitation skills helpful in the practice of outcome mapping.

8. Module 2. Conceptual • 3 Days: • Learning about the tools and methods of outcome mapping.

9. Module 3. Practicum • 2 days • Reflecting, planning, and practicing how to take outcome mapping forward in your specific context.

10. Workshop Process • Start & end on time • Give everyone a chance to speak & ask questions • « Issues and Concerns» • Questions & comments at any time • Questions et commentaires en français

11. Agenda for Day 1

12. Introductory Exercise • At your table, introduce yourself by describing 3 events that contributed to you being at this workshop.Talk about one event long ago, one more recent, and one very recent event

13. Overview (Sunset Image)

14. Facilitation: Core Values • Participation • Capacity-building • Diversity • Equity • Transparency • Content-neutral

15. Role of Facilitator • Manages process for the group • Advocates fair & open procedures • Encourages full participation • Responds to group dynamics • Promotes clarity & understanding • Models respect and inclusion

16. Active Listening Skill 1: Paraphrasing & Drawing People Out

17. What is Paraphrasing? • Using your own words to explain what the speaker in saying. • In order to indicate you’re trying to understand the speaker, start with: • What I’m hearing you say is… • Let me see if I’m understanding what you’re saying… • It sounds like what you’re saying is… • Am I correct that what you are saying is…

18. What is Drawing People Out? • Asking open-ended questions to the speaker to get more detail from them • Probing with questions like: • Can you say more about that? • What do you mean by? • In what way? • Best used with paraphrasing

19. Active Listening Skill 2: Stacking & Tracking

20. Conclusion & Evaluation of Day 1

21. Day 2:

22. Review of Day 1 and Evaluation Feedback

23. Agenda for Day 2

24. Conceptual Overview

25. Evaluation Challenges • Establishing cause & effect in an open system • Timing • Encouraging iterative learning • Clarifying values

26. Challenge 1: Establishing Cause/Effect in an Open System • Multiple actors & factors contribute • Causality is mutual, therefore usually attribution is not possible • Unintended results often ignored

27. Shifting Influence Over Time Influence Time

28. Challenge 2: Timing • Tracking incremental, cumulative change • Not assessing results as though final

29. Are we having an impact yet ?

30. Challenge 3: Encouraging Iterative Learning • Emphasis on development results • Easy to measure vs. important to know • Keeping results within their context • Making time for reflection

31. Accountability & Learning: A Balancing Act

32. Accountability & Learning: A Balancing Act

33. Challenge 4: Clarifying Values • Assessment is not value neutral • Making explicit the implicit • Building the capacity to engage

34. Challenges and Outcome Mapping • OM Tools • Vision & Outcome Challenges • Outcome challenge & Progress Markers • Org. Practices & • Monitoring Journals • 4. Mission, Boundary Partners, Progress Markers, Org. Practices Challenges • Cause & effect in open system 2. Timing • Iterative Learning • Clarifying Values

35. What is Outcome Mapping? • an integrated PM&E tool • an approach that focuses on changes in the behaviour, relationships,or actions of partners (as outcomes) • a methodology that characterizes and assesses the program’s contributions to the achievement of outcomes • an approach for designing in relation to the broader development context but assessing within your sphere of influence

37. At What Level? • Course is focusing at the program level • Definition of Program: A group of related projects and activities with a specific set of resources (human, financial, capital) directed to the achievement of a set of goals within a specified period of time • Can be used by projects, organizations, and communities too

38. Key Concepts of Outcome Mapping • Sphere of influence • Outcomes as behavioural change

39. Sphere of Influence Planning & Design Context Sphere of Influence Assessing

40. The Focus of Outcome Mapping Behavioural Changes

41. What is an « Outcome » in OM? • Change(s) in the behaviour, relationships, activities, and/or actions of an individual, group, or organization that the program was helpful in bringing about. • These changes are aimed at encouraging human and ecological well-being.

42. Changes Sought Changes in State Ecosystem Human System Changes in Behaviour

43. Why Behavioural Change? • To stress that development is done by, and for, people • To illustrate that although a program can influence the achievement of outcomes, it cannot control them because ultimate responsibility rests with the people affected

44. How Can Outcome Mapping Be Used? For a program to tell its performance story in outcome terms by: • articulating its goals and designing its activities • designing a monitoring system for assessing internal performance and outcomes of partners • setting a use-oriented evaluation plan

45. Why Use Outcome Mapping? Focussing on changes in partners’ behaviour, relationships, or actions allows a program to: • measure results within its sphere of influence • obtain feedback about its efforts in order to improve its performance • take credit for its contributions to the achievement of outcomes • show progress towards outcomes

46. Stage 1: Intentional Design

47. «  I have a dream! »Martin Luther King

50. Step 1 : Vision Statement • Reflects the broad human, social, & environmental betterment in which the program is engaged and to which it is contributing