WDCS Induction Training. Terminating Fax Numbers Duration 1 Hour. Presented by Ben Stickels. Pre - Requisites for this Module. Working knowledge of sending and receiving faxes or understanding of the concept. Computer experience as Winfax Pro is discussed.
WDCS Induction Training
Terminating Fax Numbers
Duration 1 Hour
Presented by Ben Stickels
A fax number is only used for inbound faxes. If you’re sending faxes only, you don’t need a separate fax line.
A fax received to a mobile can be diverted to the Fax Mailbox, directly to a land based fax or received to a laptop.
GSM activation Process. Must be done in this order:
CDMA services don’t have access to a faxmailbox.
Take a look at EASEnet for diversion codes.
> Products and Services
> Messaging and Communications
> Fax Mailbox
What if a customer requests a particular number?
Available numbers can be searched for using MICA. Just go to the NLST screen and put in the desired number, or add the first few digits followed by a % to do a wildcard search.
Bringing a Fax line across from another carrier
We’ll now see fax mailbox in action.
Add a fax number to a service.
Set appropriate diverts for Mailbox.
Setup the mailbox.
Send a fax to the mailbox.
Download the fax from the mailbox using the laptop.