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[event] [date]. Languages work! A guide to careers with languages. [presenter]. Why business needs people with languages …. 75% of the world’s population does not speak English Other European countries are aiming for people to have skills in three languages

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Event date

[event][date]

Languages work!

A guide to careers with languages

[presenter]


Why business needs people with languages
Why business needs people with languages …

  • 75% of the world’s population does not speak English

  • Other European countries are aiming for people to have skills in three languages

  • 60% of British trade is with non-English speaking countries

  • Buy in your native language, sell in the customer’s language

  • British business has the poorest language skills in Europe – 1 in 5 aware of losing business


Why business needs people with languages1
Why business needs people with languages …

  • British businesses lose £millions every year because they can’t speak their customers’ language – many don’t realise they have a problem!

  • Expanded EU means even more mobility and contact with foreign languages

  • The Internet and globalisation mean that in business your next customer could be anywhere

  • A linguist with English mother tongue is extremely valuable


Six key messages
Six key messages

1

4

Two career paths

Which languages where?

5

2

Language bonuses

Languages plus work experience

6

3

Room for all levels

The right organisation


Two career paths
Two career paths

1

  • Specialist language occupations

    • Translation, teaching, interpreting

  • Occupations with languages

    • e.g. bilingual accounts, market research, international sales, bilingual customer support


The jobs new languages graduates do 2002
The jobs new Languages graduates do – 2002

%

Business Services 25.3

Wholesale & Retail Sales / Maintenance 11.5

Banking & Finance 10.8

Public Administration 9.2

Manufacturing 9.0

Education 8.0

Community / Social / Personal Services 6.9

Transport / Communications 6.9

Health / Social Work 5.3

Hotel / Restaurants 4.4

International Organisations 0.2

Interpreting or Translation 1.6%

*statistics supplied by Keith Marshall, Bangor University


Languages plus work experience
Languages plus work experience

2

  • Importance of both – in specialist and non-specialist occupations

  • Ways of doing this:

    • holiday work experience, year abroad, combined degree/course, TEFL, working exchange, part-time work

  • Popular work / language combinations:

    • IT, Finance, pharmaceutical


The right organisation
The right organisation

3

  • Three things will dictate whether an organisation needs languages

    • Industry

    • Type of organisation

    • Functional area


Organisation examples by industry
Organisation examples, by industry

  • Specialised contact centres – Prestige International

  • Telecommunications – T-Motion, Vodafone

  • Travel and tourism – British Airways

  • Market research – Voxpops, NOP

  • Media – BBC, Reuters

  • Car manufacturing – Peugeot

  • Banking/finance – HSBC, Citibank

  • IT – IBM

  • Public services – MI5, NHS


Organisation types
Organisation types

  • Companies with any part of this profile like languages …

    • multinational or internationally networked

    • facing non-English speaking customers

    • foreign-owned

    • technology/telecommunication-driven

    • web-based

    • exporting/importing services or products


Functional areas
Functional areas

  • Where communication is most important …

    • Sales

    • Marketing & PR

    • Customer support

    • Research

    • Also HR, IT, Finance in multinational organisations


Which languages where
Which languages where

4

  • What companies want …

%

French 45

German 36

Spanish 22

Italian 12

Dutch 5

Japanese 3

Chinese 3

Russian 2

Arabic 2

Portuguese 2

Source:Languages NTO / CILT audits


Different languages for different jobs
Different languages for different jobs

  • Private sector

    • European and world languages (e.g. Finance – Arabic, German, Italian)

  • Public sector

    • Community languages (Panjabi, Urdu, Welsh, British Sign Language …)

  • Value of rare languages


Language bonuses
Language bonuses

5

  • Perks of the job

    • Travel

    • Responsibilities

    • Funding support

    • 8–20% extra salary

    • Use of non-linguistic skills – listening, cultural awareness, summarising


Unemployment rates among new language graduates in the uk
Unemployment rates among new language graduates in the UK

  • 6 months after graduation, 1996–2002

%

Medicine / Dentistry / Vet Science0.4

Education 3.1

Law 3.6

Architecture / Building / Planning 3.8

German 4.6

French 4.8

All Modern Languages 5.5

Mathematical Sciences 6.2 English 6.5

Psychology 6.6

Business / Administration 6.7

Humanities 6.9

Sociology 7.1

Engineering / Technology 7.8

Computing 8.9

Media Studies 9.5

*statistics supplied by Keith Marshall, Bangor University


And 18 months down the line
And 18 months down the line

  • Survey in 1999 ‘Working Out’

  • Only Maths and Computing more employable


Room for all levels
Room for all levels

6

  • Operational usefulness from switchboard to contract negotiation

  • Value of cultural understanding

  • Ice-breaker

  • Continue learning with IWLP, evening classes, teach yourself, spend time in the country


Cilt s resources
CILT’s resources

  • Website www.cilt.org.uk/careers

  • BLIS Jobs www.blis.org.uk/jobs

  • BLIS Courses www.blis.org.uk/courses

  • Careers factsheets

  • ELP & awards

  • Languages Work initiative


Find out more
Find out more

  • CILT, the National Centre for Languages

    • [email protected]

    • 020 7379 5101

  • www.cilt.org.uk


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