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DFAS Garnishment Operations

9/9/2012. Integrity - Service - Innovation. 3. Staff Composition. Assistant General Counsel, Director

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DFAS Garnishment Operations

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    2. DFAS Garnishment Operations 9/10/2012 2 Integrity - Service - Innovation

    3. 9/10/2012 Integrity - Service - Innovation 3 Staff Composition Assistant General Counsel, Director Neal W. Nelson Deputy Assistant General Counsel, Deputy Director Scott Lafferty Four Team Attorneys Four Multi-disciplined Teams 51 Employees Four Supervisory Paralegals Eleven/Twelve Paralegals Per Team Five Support Staff: Executive Assistant Systems Analyst (IGS), State Child Support Liaison Systems Analyst (IGARN), Telework Coordinator Legal Assistant Secretary Document Control Center 9 Employees Supervisory Mail Equipment Operator Nine Mail Equipment Operators

    4. 9/10/2012 Integrity - Service - Innovation 4 Responsibilities All Child Support/Alimony Garnishments for All Civilian Employees and Military members Paid by DFAS DoD, DOE, DHHS, EPA, BBG, DVA USFSPA Applications for Court-Ordered Divisions of Military Retired Pay Commercial Garnishments Civilian Employees Military Commercial Debt Involuntary Allotments Chapter 13 and Chapter 7 Personal Bankruptcies

    5. 9/10/2012 Integrity - Service - Innovation 5 Workload Court Ordered Actions Processed: FY 2007: 342,734 FY 2008: 353,807 FY 2009: 409,133 15.6% Increase FY 2010 410,940 FY 2011 395,531 Average Monthly Pay Out: $130 -140 Million

    6. 9/10/2012 Integrity - Service - Innovation 6 Workload by Case Type Alimony/Child Support: 67.94% USFSPA: 12.30% Commercial Debt: 16.05% Military: 2.90% Civilian: 13.15% Bankruptcy: 3.71%

    7. 9/10/2012 Integrity - Service - Innovation 7 Garnishment Systems Payroll Locator File System (PLFS) PLFS contains DoD Civilians, Military Active Duty, Reserves and Retirees Also contains information for employees of other agencies that DFAS pays: Currently DOE, DHHS, EPA, BBG and DVA Employees Utilized throughout DFAS Electronic Document Management System (IGARN) Workflow Management & Imaging System All Documents Received by Mail are Imaged Interfaces with PLFS & IGS Fax Gateway Electronically routes Documents to IGARN

    8. 9/10/2012 Integrity - Service - Innovation 8 Garnishment Systems (Continued) Integrated Garnishment System (IGS) Facilitates automated processing of garnishments Paralegal is solely responsible for implementing the garnishment Completely eliminates hand-offs and re-entry of data Eliminates errors and re-work Assists paralegals with the validation of legal documents through legal review functionality Automates the creation of a variety of notification letters The single interface between IGARN, PLFS and Payroll Systems All DFAS pay systems except DJMS-RC are interfaced Interfaces provide status updates for both the affected employee and the garnishment transaction IGS creates notifications based on feedback from the pay system IGS utilizes Smart Docs to send electronic notification of garnishments Decreases receipt time Reduces costs: postage, paper, man hours

    9. 9/10/2012 Integrity - Service - Innovation 9 Electronic Commerce Initiatives Kids 1st DFAS Kids 1st Program Child Support Enforcement Agencies Send Orders Directly to DFAS over secure network - First of its kind in the country! Kids 1st file layout served as the model for the electronic Income Withholding Order (eIWO) program Developed in coordination with DFAS, Federal Office of Child Support Enforcement (OCSE) and the states We currently have 30 states using EC to send child support orders to DFAS FY 11 Production Over 100,000 electronic orders received

    10. 9/10/2012 Integrity - Service - Innovation 10 Kids 1st - eIWO Five states use the Web Based process; Georgia - Hawaii New Mexico Utah - Wisconsin Two states use the Batch Process; South Dakota Iowa Twenty-three states in Production with eIWO; Arizona - California Colorado Idaho - Illinois - Indiana Massachusetts Michigan Missouri - Nebraska New Jersey - New York - North Carolina North Dakota Ohio - Oklahoma Oregon Pennsylvania Texas Virginia Washington Washington D.C. - West Virginia Two states In Development/Testing Projected Implementation FY 12 Mississippi Hawaii (Conversion)

    11. 9/10/2012 Integrity - Service - Innovation 11 Electronic Bankruptcy Court Interface eBCI Implemented February 2010 We are now receiving bankruptcy documents electronically by batch file FY 2011 973 documents received Benefits Decreases time to receive bankruptcy documents Eliminates need to process hard copy documents received by mail Eliminates manual workload to look up missing SSNs Decreases the probability of violation of the automatic stay by giving us the opportunity to stop garnishments & debt collections Automates the re-routing process of no-match SSN documents to Debt and Claims Management

    12. DoD Policy Parents Are To Be Fiscally Responsible For Their Children 9/10/2012 12 Integrity - Service - Innovation

    13. Service Regulations Army - AR 608-99 Air Force - AFI 36-2906 Navy - SECNAVINST 7431.1 Marine Corps - Marine Corps Order P5800.16 (LEGADMIN) Chapter 15 Coast Guard - PERSMAN Chapter 8M 9/10/2012 13 Integrity - Service - Innovation

    14. Additional Resources

    15. Service of Process Jurisdictional Issue Personal Service Service Overseas http://www.travel.state.gov/law/info/judicial/judicial_680.html 9/10/2012 15 Integrity - Service - Innovation

    16. Army Active Duty: Army Worldwide Locator 8899 E. 56th Street Indianapolis, IN 46249-5301 1-866-771-6357 Permanently disabled! Army Reserve: Commander ARPERCEN 9700 Page Blvd St. Louis, MO 63132 (314) 538-3777 Navy: Navy Personnel Command (PERS 312) 5720 Integrity Drive Millington, TN 38055-3120 (901) 874-3388 fax (901) 874-2000 Air Force: HQ/AFPC/DPDXIDL 550 C. St. West, Suite 50 Randolph AFB, TX 78150-4752 (210) 565-2660 (210) 565-1675 9/10/2012 16 Integrity - Service - Innovation

    17. Military Locator (Contd) Marine Corps: HQMC MMSB -17 2008 Elliot Road, Room 203 Quantico, VA 22134-5030 (703) 784-3941 www.mmsb.usmc.mil Coast Guard: US Coast Guard Personnel Command 2100 2nd St. SW Washington, DC 20593 (202) 493-1200 fax (202) 267-4985 9/10/2012 17 Integrity - Service - Innovation

    18. Facilitating Service of Process Army: Office of the Judge Advocate General Attn: DAJA-LA 2200 Army Pentagon Washington, D.C. 20310 (703) 588-6708 Navy: Office of the Judge Advocate General (Code 16) 1322 Patterson Avenue, SE Suite 3000 Washington Navy Yard, D.C. 20374-5066 (202) 685-4637 Air Force: AFLSA/JACA 1420 Air Force Pentagon Washington, D.C. 20330-1420 (703) 697-0413 9/10/2012 18 Integrity - Service - Innovation

    19. Facilitating Service of Process Marine Corps: Paralegal Specialist Headquarters, US Marine Corps (JAR) 2 Navy Annex Quantico, VA 22134 (703) 614-3880 Coast Guard: United States Coast Guard G-PC (USCG) Room 4100E, CGHQ Department of Transportation Washington, D.C. 20590 (202) 267-2799 9/10/2012 19 Integrity - Service - Innovation

    20. Voluntary Acknowledgement of Paternity Previous DoD policy - Out of wedlock children were dependents for health care benefits only if Judicial determination of paternity Court Order Child was dependent upon member for more than 50 percent of his or her support January 28, 2008 - New policy expands and creates a new category: a voluntary acknowledgement of paternity Policy is to facilitate entitlements to military benefits provided to children of Uniformed Service Members 9/10/2012 20 Integrity - Service - Innovation

    21. Servicemembers Civil Relief Act 9/10/2012 21 Integrity - Service - Innovation

    22. Time for a Change Congress has long recognized that the men and women of our military services should have civil legal protections so they can "devote their entire energy to the defense needs of the Nation." With hundreds of thousands of servicemembers fighting in the war on terrorism and the war in Iraq, many of them mobilized from the reserve components, the Committee believes the Soldiers' and Sailors' Civil Relief Act (SSCRA) should be restated and strengthened to ensure that its protections meet their needs in the 21st century. House Committee on Veterans Affairs Report 108 H. Rpt. 81 9/10/2012 22 Integrity - Service - Innovation

    23. Purposes of the SCRA (1) to provide for, strengthen, and expedite the national defense through protection extended by this Act to servicemembers of the United States to enable such persons to devote their entire energy to the defense needs of the Nation; and (2) to provide for the temporary suspension of judicial and administrative proceedings and transactions that may adversely affect the civil rights of servicemembers during their military service. 9/10/2012 23 Integrity - Service - Innovation

    24. New Improved SCRA On 19 December 2003, President Bush signed the SCRA, a complete revision of the SSCRA. The SCRA was written to: clarify the language of the SSCRA incorporate and codify many years of judicial interpretation of the SSCRA update the SSCRA to reflect developments in American life since 1940 9/10/2012 24 Integrity - Service - Innovation

    25. Scope of the SCRA Who is Covered: Active Military Army, Navy, Air Force, Marine Corps, Coast Guard Reservists called to active duty National Guard in Title 10 status or Title 32 status if called to active duty for more than 30 days for purposes of responding to a national emergency declared by the President and supported by federal funds Not applicable to: Retirees Civilian Employees DoD Contractors Dependents* *Certain protections may apply to contractual obligations of dependents (e.g., leases terminations) 9/10/2012 25 Integrity - Service - Innovation

    26. Proceedings/Orders Covered by SCRA Judicial Proceedings Administrative proceedings (as of Dec. 2003) Entry of interim orders (as of Dec. 2004) Entry of final orders The SCRA has very limited effect on the enforcement of income withholding orders 9/10/2012 26 Integrity - Service - Innovation

    27. Automatic Stays As a general rule, the court must grant an initial stay of proceeding for no less than 90 days if properly requested by the Service member (plaintiff or defendant). 9/10/2012 27 Integrity - Service - Innovation

    28. Member Request for Stay Two-fold request: Communication from the service member: Setting forth facts in which current military duty requirements materially affect his/her ability to appear Stating a date when the Service member will be available to appear Letter from the Service members commanding officer affirming the following: Service member's military duty prevents an appearance Military leave is not authorized for the Service member at the time of the letter If this letter contains the Service members available court dates, the court may deem the letter sufficient to pass the two-fold test. 9/10/2012 28 Integrity - Service - Innovation

    29. DOD Instruction 1327.6 - Leave & Liberty Mandates that Service members commander grant leave for paternity and support hearings. Exceptions: Service member is deployed in a war Exigencies of military service require denial of such a request 9/10/2012 29 Integrity - Service - Innovation

    30. Subsequent Request for Stay of Action Court has the discretion to grant or deny the stay If the court denies the stay, it must appoint an attorney to represent the Service member 9/10/2012 30 Integrity - Service - Innovation

    31. Effect of Request on Members Trial Application for a stay under 522 does not constitute an appearance for jurisdictional purposes and does not constitute a waiver of any substantive or procedural defense (including a defense relating to lack of personal jurisdiction). 9/10/2012 31 Integrity - Service - Innovation

    32. SCRA and Default Judgments When a defendant does not appear in court or respond to Agency summons, the SCRA requires a sworn affidavit by the plaintiff stating either: Whether or not the defendant is in military service and showing necessary facts to support the affidavit The plaintiff is unable to determine whether or not the defendant is in military service. Consequences of failing to file an affidavit A non-Service member defendant has no remedy. If the defendant is a Service member, then the order can be voided and is subject to attack upon a showing that the Service member: is materially affected by reason of military service in making a defense to the action has a meritorious or legal defense to all or part of the action. 9/10/2012 32 Integrity - Service - Innovation

    33. SCRA and Default Judgments If defendant is not in the military, the plaintiff may proceed to final judgment. If defendant is in the military, the court is required to appoint an attorney for the defendant. 9/10/2012 33 Integrity - Service - Innovation

    34. Appointed Counsel When defendant is a Servicemember, court must appoint an attorney prior to granting default judgment Duties of appointed attorney Protects Service members rights Determines status and seeks stay Cant waive rights or bind Servicemember 9/10/2012 34 Integrity - Service - Innovation

    35. SCRA and Default Judgments SCRA default guidance applies to all of the following: Final Judgments Interim Orders (New) Court Orders Administrative Support Orders but not to administrative enforcement remedies, such as liens, wage withholdings, etc. 9/10/2012 35 Integrity - Service - Innovation

    36. Certificate of Military Service Defense Manpower Data Center (DMDC) Provide Certificate as to military service on the Internet acceptable documentation to show whether he/she is in the military 9/10/2012 36 Integrity - Service - Innovation

    37. Certificate of Military Service If the Service member is on active duty, this is what youll see: 9/10/2012 37 Integrity - Service - Innovation

    38. Certificate of Military Service If the Service member is NOT on active duty, this is what youll see: 9/10/2012 38 Integrity - Service - Innovation

    39. Reopening a Default Judgment Service member can request court to re-open judgment any time during Service members period of military service Service member/attorney can also file an application to re-open within 90 days of the end of military service 9/10/2012 39 Integrity - Service - Innovation

    40. 6% Rate Cap SCRA rule on interest New law clarifies that interest above 6% must be forgiven (some creditors were deferring interest) Applies to child/spousal support arrearages Applies to only those arrearages incurred prior to induction to active duty Material affect analysis applies Under SCRA, Service member must request the cap and produce orders 9/10/2012 40 Integrity - Service - Innovation

    41. Legal References The laws we use: Child Support/Alimony Statutory Involuntary Allotments - 42 USC 665, 32 CFR 54 Garnishments - 42 USC 659, 5 CFR 581 Commercial Debt - Civilian/Military Civilian - 5 USC 5520a, 5 CFR 582 Military - 5 USC 5520a, 32 CFR 112, 113 Uniformed Services Former Spouses Protection Act 10 USC 1408, DoDFMR Vol 7B, Chap 29 Consumer Credit Protection Act - 15 USC 1673 Servicemembers Civil Relief Act - 50 USC App. 501 Et seq. 9/10/2012 41 Integrity - Service - Innovation

    42. Methods for Collecting Child Support Three Methods for Collecting Child Support Income Withholding Order This order is separate from the order establishing the obligation and may be issued by a court or administrative body Statutory Involuntary Allotment Must be initiated by authorized official Uniformed Services Former Spouses Protection Act No withholding language necessary. Former Spouse submits divorce decree or other order that establishes obligation 9/10/2012 Integrity - Service - Innovation 42

    43. Income Withholding for Child Support Typically income withholding order (IWO) initiated by a Child Support Enforcement Agency (CSEA) upon request for assistance from custodial parent. For enforcement against a federal employee (military or civilian) the order must comply with provisions of 5 C.F.R. 581. No requirement that the IWO be signed by a judge. Federal Consumer Credit Protection Act (CCPA) as well as state limitations as to maximum withholding percentage apply. - 65% DE Maximum - 9/10/2012 Integrity - Service - Innovation 43

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    47. 9/10/2012 47 Integrity - Service - Innovation

    48. Child Support Best Practices Use Income Withholding Orders (IWO) under 42 U.S.C. 659 or statutory allotment under 42 U.S.C. 665 IWO - Procedures streamlined faster processing IWO Can be transmitted to DFAS electronically Allocation - When we receive a second or subsequent order and the members disposable pay is insufficient to pay all ordered amounts, we must allocate payments between the orders. 9/10/2012 48 Integrity - Service - Innovation

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    50. 9/10/2012 50 Integrity - Service - Innovation

    51. Military Commercial Debt Involuntary Allotments Administrative vs. Judicial Process 5 USC 5520a 32 C.F.R. Pt. 112, 113 No state court garnishment actions allowed! 9/10/2012 51 Integrity - Service - Innovation

    52. MCDAs (Contd) Requirements Active Duty Only - Or Reserve on Active Duty for >180 days Member must be on orders for a period in excess of 180 days at the time the application is received by DFAS No National Guardsman unless on AD pursuant to 10 USC 672 Judgments Certified Copy Must be FINAL - No appeal taken or beyond time for appeal 9/10/2012 52 Integrity - Service - Innovation

    53. MCDA Requirements (Contd) Application Form w/Certifications (DD Form 2653) Judgment not amended, superseded, set aside or satisfied Judgment not satisfied, or if partially satisfied, amount unpaid Judgment issued while member not on AD, or If member on AD, then present or represented by an attorney of the members choosing, or If member not present or represented by an attorney, the judgment complies with SCRA 9/10/2012 53 Integrity - Service - Innovation

    54. MCDA Requirements (Contd) Must Comply with Procedural Requirements of SCRA (50 USC App. 520) If Defendant Fails to Make ANY Appearance Judgment Shall Not be Entered Before an Affidavit is Filed by the Plaintiff Stating Either: 1) Defendant not in the military, 2) Defendant is in the military, or 3) Plaintiff is unable to determine if defendant is in the military If affidavit indicates defendant IS in military, judgment shall not be issued until after the court appoints an attorney to represent the defendants interest. 9/10/2012 54 Integrity - Service - Innovation

    55. MCDA Processing (Contd) DFAS is the Designated Agent for Service of Process Initial legal review of application and judgment Forward packet to Commander and member with DD 2654 Commander Counsels Member Regarding: 25% of Disposable Pay Maximum (But, Child Support has Priority!) Member has 15 days to respond unless the commander grants extension Member may consent or contest Basis that member may use to contest Necessary proof to contest 9/10/2012 55 Integrity - Service - Innovation

    56. MCDA Processing (Contd) Response Due Back to DFAS Within 60 Days of Mailing to Commander or We Will Start Payment Commander Makes Call regarding Exigencies Creditor May Appeal Ruling to Appellate Authority All Other Reasons for Contesting Evaluated by DFAS If Reason for Contesting Not Valid, Payment Started If Reason for Contesting is Valid, DFAS Denies Application and Notifies Creditor 9/10/2012 56 Integrity - Service - Innovation

    57. Commercial Garnishment (Civilians) Waiver of Sovereign Immunity Waiver Limited to PAY of the Employee Creditors Cannot Sue Government Agencies or Employees for Damages For Negligent Processing Must Be Pursuant to State Law Garnishment Order Required No Administrative Orders Allowed (Student Loan Collections) Payment Limited to 25% of Disposable Earnings Child Support Always Takes Priority! 9/10/2012 57 Integrity - Service - Innovation

    58. Allows Applicant to Apply for Payment of: Division of Retired Pay as Property Current Child Support Child Support Arrears Current Alimony Maximum Payment: 50% of Disposable Earnings If Combined with Garnishment Order - 65% Maximum Uniformed Services Former Spouses Protection Act (USFSPA) 9/10/2012 58 Integrity - Service - Innovation

    59. USFSPA Stringent Legal Requirements for Direct Payment Final order from Court of Competent Jurisdiction No Foreign Courts Jurisdiction over the member Residence in the jurisdiction by reason other than military assignment Domicile Consent SCRA If member is on Active Duty at time of divorce SCRA applies 10/10 Rule Marriage must be at least ten years that overlaps with ten years of creditable service 9/10/2012 59 Integrity - Service - Innovation

    60. Other Considerations: Order must award fixed amount or percentage - Acceptable Formula or Hypothetical Award Missing elements will result in case being rejected Can apply for current child support and alimony without an Income Withholding Order Can apply for child support arrears USFSPA 9/10/2012 60 Integrity - Service - Innovation

    61. Acceptable Forms of USFSPA Awards Fixed Amount or Percentage: The former spouse is awarded ___ percent [or dollar amount] of the members disposable military retired pay. Consequence of fixed dollar awards: NO COLAS ON FIXED DOLLAR AWARDS COLAS AUTOMATIC ON PERCENTAGE AWARDS 9/10/2012 61 Integrity - Service - Innovation

    62. Acceptable Forms of USFSPA Awards Formula award for member on active duty: The former spouse is awarded a percentage of the members disposable military retired pay, to be computed by multiplying 50% times a fraction, the numerator of which is ______ months of marriage during the members creditable military service, divided by the members total number of months of creditable military service. Numerator must be provided in the court order DFAS can provide figure for denominator if member is still on active duty at time of divorce 9/10/2012 62 Integrity - Service - Innovation

    63. Acceptable Forms for USFSPA Awards Formula award for member retiring from reserves: The former spouse is awarded a percentage of the members disposable military retired pay, to be computed by multiplying 50% times a fraction, the numerator of which is _______ reserve retirement points earned during the period of the marriage, divided by the members total number of reserve retirement points earned. AWARD MUST USE POINTS RATHER THAN MONTHS! 9/10/2012 63 Integrity - Service - Innovation

    64. Hypothetical Awards Based on members rank and length of service at the time of divorce Based on the hypothetical premise that member retired on the date of divorce Former spouse does not benefit from promotions or additional service after the divorce READ THE ATTORNEY INSTRUCTION!!! http://www.dfas.mil/garnishment/military.html 9/10/2012 64 Integrity - Service - Innovation

    65. Hypothetical Award Challenges COURT ORDER MUST PROVIDE: Hypothetical retired pay base Hypothetical years of creditable service (or reserve points for reservists) Hypothetical retirement date 9/10/2012 65 Integrity - Service - Innovation

    66. Computing Retired Pay Multiply members retired pay base times the retired pay multiplier Retired pay multiplier - 2 .5% times the members years of creditable service Retired pay base Depends of when the member entered service and whether member elects to participate in CSB/REDUX 9/10/2012 66 Integrity - Service - Innovation

    67. Hypothetical Award Challenges Must know members retired pay base: Depends if member entered service before September, 1980 or after September 7, 1980 If before Military retired pay base is members final basic pay If after Military retired pay is computed using the high 36 months of pay usually the final 36 months of service CSB/REDUX Members entering service after August 1, 1986 may have retired pay reduced if they retire with less than 30 years service Pay recomputed when retiree reaches age 62 9/10/2012 67 Integrity - Service - Innovation

    68. Acceptable Hypothetical Awards FOR ALL ACTIVE DUTY MEMBERS: The former spouse is awarded _____% of the disposable military retired pay the member would have received had the member retired with a retired pay base of ________ and with _______ years of creditable service on ________. FOR ALL RESERVE MEMBERS: The former spouse is awarded _____% of the disposable military retired pay the member would have received had the member become eligible to receive military retired pay with a retired pay base of _______ and with _______ reserve retirement points on _______. 9/10/2012 68 Integrity - Service - Innovation

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    70. Former Spouse SBP (FSSBP) and Deemed Elections Deemed Election available under 10 U.S.C. 1450(f)(3): Active member has former spouse upon becoming eligible to retire or retiree has existing spouse SBP coverage , and Court order requires member to elect FSSBP or court approves members written agreement to elect FSSBP. If member is required to elect FSSBP, but fails or refuses, former spouse must submit written request on DD Form 2656-10 with copy of court order or ratified written agreement to DFAS. (Timing may not coincide with the members actual opportunity to elect, if FSSBP order precedes retirement.) Former spouses deemed election must be received within 1 year of court order requiring member to elect FSSBP (not necessarily w/in 1 year of divorce.) 9/10/2012 70 Integrity - Service - Innovation

    71. Pitfalls of Former Spouse Deemed Elections Failure to use DD Form 2656-10 Downloadable from: http://www.dtic.mil/whs/directives/infomgt/forms/eforms/dd2656-10.pdf Request not received within 1 year of court order. One year runs from date of order requiring member to elect FSSBP, even if before retirement. Member may voluntarily elect at retirement or within 1 year of divorce. Language in court order not acceptable as deemed election under SBP law. SIMPLE is often BEST advice. Some examples of acceptable FSSBP language: The member shall elect former spouse SBP coverage for the wife. The member is required to provide full SBP coverage for the spouse as a former spouse. 9/10/2012 71 Integrity - Service - Innovation

    72. Contact Information Former Spouse SBP Send Former Spouse SBP Deemed Elections (DD Form 2656-10) with relevant court order to: Defense Finance and Accounting Service U.S. Military Retirement Pay P.O. Box 7130 London, KY 40742-7130 Customer Service: 1-800-321-1080 Fax: 800-469-6559 Website: http://www.dfas.mil/ (click on the Retired Military & Annuitants menu and the Provide for Loved Ones tab) DD Form 2656-10 http://www.dtic.mil/whs/directives/infomgt/forms/eforms/dd2656-10.pdf 9/10/2012 Integrity - Service - Innovation

    73. Helpful Website Links 9/10/2012 73 Integrity - Service - Innovation

    74. 9/10/2012 Integrity - Service - Innovation 74 Organization: Garnishment Notable Awards 1997 Hammer Award from Vice President Al Gore 1999 ASMC Team Achievement Award for Meritorious Performance in Electronic Data Management 2000 Valued Partner Award from the Federal Office of Child Support Enforcement Commissioner 2001 DoD Electronic Commerce Pioneer Finalist Award from the DoD Joint Electronic Commerce Program Office 2001 Employer of the Year in Recognition of Helping Children through the Kids 1st Program from the State of Oklahoma

    75. 9/10/2012 Integrity - Service - Innovation 75 Garnishment Notable Awards, (Contd) 2004 DoD Applied Innovation Medallion Award for the Interface of IGS with MyPay 2004 Eastern Regional Interstate Child Support Association Recognition Award to Garnishment Operations for recognition of its efforts in electronic child support initiatives 2004 Administration for Children & Families Office of Child Support Enforcement Commissioners Award for Achievement Beyond the Call of Duty 2006 National Child Support Enforcement Association Award for the Outstanding Employer of the Year (Letter of Recognition from DoD Comptroller)

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