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Charlotte H. Smith M.D. University of Washington Seattle. Acing the Interview: Landing the Job You Want. Disclosures:. Charlotte H. Smith M.D. has no relevant financial disclosures. Our Objectives:. Prepare for a successful first interview

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Acing the Interview: Landing the Job You Want

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Charlotte H. Smith M.D.

University of Washington

Seattle

Acing the Interview:Landing the Job You Want


Disclosures:

  • Charlotte H. Smith M.D. has no relevant financial disclosures.


Our Objectives:

  • Prepare for a successful first interview

  • To be aware of the types of interviews & strategies for each type of interview

  • To maximize your position as an attractive candidate

  • To use the interview process to determine if a position is a ‘good fit’

  • To position yourself for optimal negotiations related to salary and benefits offered.


Interviews: Residency vs. Job

  • CV rules are similar.

  • Letters of recommendation strategies are different.

  • JOB interviews are different than Residency or Medical School interviews.

  • Strategies for engagement and preparation are different.


Acing the interview, entails 4 ‘P’s

  • Preparation

  • Practice

  • Presentation

  • Polish


Goals of a job interview:

  • Applicant:

    • To find out if you like THEM

  • Employer:

    • To find out if they like YOU

  • Both:

    • To see if it’s a GOOD FIT (and if it is, to move towards CLOSING THE DEAL!)


What are the most common interviewing mistakes?

  • Not being prepared.

  • Not presenting the right image.

  • Not sharing the right information.

  • Sharing the wrong information.

  • Not asking the right questions.

  • Asking in the wrong sequence.

  • Not following through afterwards.


Preparation:

  • MOST IMPORTANT aspect of a successful interview.

  • Before agreeing to or scheduling an interview, do your homework.

  • Why?

    • To save yourself & the potential employer, TIME, MONEY & GRIEF!


Put yourself in the potential employer’s situation….

  • If hiring because they are TOO BUSY:

    • they don’t have a lot of time to spare.

  • If they are in a desirable location or practice:

    • they may have LOTS of candidates applying.

  • If they are NOT in desirable location/practice,

    • they are probably spending LOTS of money on a headhunter/ recruitment agency.

  • ALL medical practices are under time and money constraints in today’s healthcare environment.


You will want to BE STRATEGIC about which interviews you agree to:

  • Travel costs (if you are paying)

  • Time away

  • Massive confusion when trying to compare practices and opportunities


Before you agree to an interview:

  • Do your research to be sure it is an opportunity you are really interested in.

  • Consider:

    • Is it a location where you want to live?

    • Is it something you want to do?

    • Is it a practice situation that is desirable?

    • Will it work for your family/S.O.’s needs?


Find out as much as you can…

  • Community (cost of living, environment, schools, etc.)

  • Business environment (types of industry, etc.)

  • Healthcare environment (physician supply, liability issues, rate of uninsured, etc.)

  • Medical Community (hospital networks, number of physicians, insurance plans)

  • The Group/Practice you are looking at!


Group ‘Espionage’

  • Physicians in the practice (reputation, how many, how long in the group, specialty areas, reputation, etc.)

  • Location(s) of the practice (hospital/ group affiliations, geographic presence, etc.)

  • How busy is the group?

  • Areas of expertise (inpatient, outpatient, niche areas)


HOW do you find out this information?

  • Internet:

    • Google the group (see if they have a website)

    • Google each physician in the group

    • Chamber of commerce for the city

    • AAPMR (or specialty society) website (where they trained)

    • AMA website

    • Medical Board for that state (demographic info, where trained, when graduated, etc.)


HOW do you find out this information?

  • Networking (MOST important for PMR):

    • Your residency program (Chairman, Program Director, faculty, former residents)

    • Alumni (AAPMR: physician search or state PMR societies to find out where they trained)

    • Friends (who live in that community)

    • Chat groups/list serves/ networking sites

    • Professional meetings


Networking strategies:

Professional meetings-

  • Attend a lecture by a physician in the city/ practice you are interested in.

  • Balance between being inquisitive vs. annoying

  • STRATEGY: ‘compliment, question, pitch’

    “I’m looking for opportunities in (city), do you know anyone that I should contact?”


HOW do you find out this information?

3. Call the County Medical Society

  • Speak with the Executive Director or President of the medical society.

  • Tell them you are a young physician who is considering coming to town to practice (who will be joining their association as a member)

  • Ask them who they think is best in the area you are interested in.

  • Write or call that physician (Be sure to name drop.)


HOW do you find out this information?

  • Call local hospitals/ rehabilitation facilities.

  • Go to their websites (to see who is the Medical Director, Chief of Staff and CEO)

  • Call their Admissions Office and ask to speak to their Director.

  • Use same strategy as for county medical society.

  • Ask for a tour of the facility (to see how full they are & to gather information.)


HOW do you find out this information?

  • Call the practice to see:

  • How long it takes to get a new appointment.

  • What insurance they accept.

  • If the physicians do only outpatient or also inpatient work.

  • Can they mail you a brochure or new patient packet?


Getting the Interview:

Once you’ve researched the position, you’re in a good position to:

  • Write a cover letter of interest and mail it with your vita

  • Contact the practice

  • Arrange a meeting (if a formal interview is not offered or there isn’t a position advertised.)


Communicating by CV:

  • Creates a first impression.

  • Should be tailored to the position you are applying for (academic vs. pvt. practice)

  • Letter of interest- distinguishes you from other applicants.

  • References should be chosen to get you an interview:

    • Connections (former alum, etc.)

    • Area of expertise


You GOT the interview…

  • What does it look like?

    • Telephone interview

    • Serial interview

    • Group interview

    • Informal interview

  • What are the differences in each of these??

  • How do you prepare for each of these?


The Telephone Interview

  • Increasingly common (especially as a first step, screening tool) & important.

  • Test of spontaneity & getting a ‘feel’ for the personality of the applicant.

  • Advantages:

    • Less stressful

  • Challenges:

    • Having impact (without visual connection)

    • Not being distracted


Telephone Interview Strategies:

  • Try to schedule a time to talk (if at all possible)

  • If you are on a cell phone, ask if you can call right back on a land line.

  • Go to a quiet place where you won’t be interrupted or distracted.

  • Have your notes, questions, CV & cover letter available

  • Take the call standing up & use gestures.


The Serial Interview

  • Itinerary may or may not be given to you.

  • Meet with multiple people individually throughout the day

  • Decision may be made by consensus

  • Opportunities:

    • Get different perspectives

    • Get different pieces of information

    • You have multiple opportunities to ‘dazzle them’ or recover from mistakes.

  • Challenges:

    • Fatigue

    • Staying fresh


Serial Interview STRATEGIES:

  • Be consistent and tell the same story (possibly with different emphasis)

  • Ask questions that are appropriate to each person.

  • Treat each person as if they are the most important person involved in the decision making process.


The Group Interview

  • Solo applicant interviewed by multiple individuals (3-20) at the same time.

  • Opportunity:

    • You get to observe the group dynamics.

    • You should be able to get all of your questions answered.

  • Challenges:

    • Not letting nervousness adversely impact your interview.

    • Connecting with each person individually.


Group Interview STRATEGIES

  • Ask for a list of who will be in the group + their position/title (ahead of time if possible)

  • Ask for them to introduce themselves at the beginning (write down/ check off their name & position)

  • Make eye contact with each person as they are introduced and as they speak.

  • Be mindful of your facial expression and body language.


The Informal Interview

  • Occurs when you ‘bump into’ someone (at a conference, meeting or in a hospital)

  • Informal interviews are just as important as formal interviews.

  • Why?

    • Only ONE chance to make a FIRST impression.

    • Impressions are made with every encounter.

    • PRESENTATION is critical at every point.


Preparation for ALL types of interviews: What to have with you

  • Make a ‘cheat sheet’ with:

    • Names of physicians/ staff

    • What you know about that practice.

  • Prepare Questions

    • So you don’t forget to ask anything.

    • So you have something to fall back on.

  • Bring extra copies of your CV with you to the interview


Preparing for the interview:

  • Anticipate questions that you will be asked

  • Prepare questions that you’d like to ask

  • Be able to articulate your good points using the Value Added Concept.


What Questions Should You Ask?

  • Your questions should reflect well on you.

  • You should ask questions at the right time.

  • Your questions should be directed to the correct person.

  • Recognize that they may not be able to answer your questions immediately.


Resources: Salary & Benefits benchmarks

  • MGMA Physician Compensation & Production Survey (www.mgma.com)

  • AMGA Medical Group Compensation & Financial Survey (www.agma.com)

    FREE SITES:

  • Merritt, Hawkins & Associates -(www.merritthawkins.com)

  • Cejka Search (www.cejkasearch.com/compensation/amga_physician_compensation_survey.htm.)

  • Medical Economics (www.modernmedicine.com)


The ‘Value Added Concept’

  • What value will you add to their practice (beyond your clinical skills)?

  • What can you contribute that will help their practice grow & thrive?

  • Examples:

    • EMR/ Website development experience

    • Ability to speak Spanish/ other languages

    • Being well known/ connected in a community (i.e. ability to generate referrals)


How to Communicate on Paper or via the Internet:

  • Your CV, letters & emails create a first impression.

  • Always convey a professional image:

    • No misspellings/ grammatical errors

    • High quality paper.

    • Signed in black ink.

    • No text abbreviations (‘2’ for too, ‘gr8’, etc.)

    • Avoid being too casual.


Your Internet Presentation

  • ‘Research’ yourself:

    • Google yourself

    • Review your Facebook & other profiles.

  • Make sure that you don’t have anything posted that projects less than a professional opinion.


What to Share?

  • You want to share information about yourself that reflects positively on you.

    • Why you would be a good addition to the group.

    • Your training/ experience

    • Your personality/character

    • ‘Added Value’ you bring to the group

  • Try to achieve a balance between:

    • your positive traits; and

    • praising others (your residency program/mentors, the group, etc.)


What NOT to share?

  • NEVER speak badly about

    • Your residency program

    • Your faculty

    • Previous jobs

    • Anyone…….

  • Don’t get into your personal issues/ struggles


Polish: The final touches

  • Be appreciative of everyone’s time

  • THANK them

    • in person (at the time of the interview)

    • in writing (mail within 24 hrs)

  • Ask for business cards from each person you met with.

  • Write down pertinent details (what you learned), impressions and unresolved issues immediately when you get into your car


The Thank You Letter: If your interested in the position

  • First paragraph: express appreciation for the opportunity to meet with them

  • 2nd paragraph: Reiterate interest in the position and why you think it would be a good fit.

  • 3rd paragraph: Promise to call in a few days to see if the group has reached a decision and/or to see what the next steps will be.

  • Include your contact information in the letter.


What if you DON’T WANT the Job?

  • Write a thank you letter expressing appreciation for their time.

  • If you know the opportunity wasn’t right for you, let them know as soon as possible (You don’t need to go into details why.)

  • Try to make a decision within 2 weeks.


Phases of closing the deal:

  • Phase 1: Find out the group’s needs & expectations

  • Phase 2: Match these needs & expectations with

    your willingness & abilities to meet the

    needs

  • Phase 3: See what the group is able to offer

  • Phase 4: Negotiate the offer to the best of your

    ability

  • Phase 5: Evaluate the final offer to see if it fits your

    short & long term goals. Decide to accept,

    reject or re-negotiate.


Final Instructions:

  • If you don’t find a job by June 30th, don’t panic (because you may be even more marketable after that………)

  • If you get a job you HATE, you can always CHANGE (and most physicians DO)

  • Don’t forget to have FUN (because this is what you’ve been working for……)


Questions?????


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