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Strategic Planning and Quality. Quality Assurance Iniciatives at Spanish Universities: The Alicante University Experience. MAPB: 07 July 2010. Carolina Madeleine Quality Assurance Project Manager. Strategic Planning and Quality. Table of contents. 1. QA in the Spanish HE system

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Quality Assurance Iniciatives at Spanish Universities: The Alicante University Experience

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Quality assurance iniciatives at spanish universities the alicante university experience

Strategic Planning and Quality

Quality Assurance Iniciatives at Spanish Universities: The Alicante University Experience

MAPB: 07 July 2010

Carolina Madeleine

Quality Assurance Project Manager


Quality assurance iniciatives at spanish universities the alicante university experience

Strategic Planning and Quality

Table of contents

1. QA in the Spanish HE system

2. New assessment models

3. Trends in QA: verification and accreditation

4. QA at University of Alicante


Quality assurance iniciatives at spanish universities the alicante university experience

Strategic Planning and Quality

Spanish Higher Education System

Universities

73 universities all over Spain

(50 public – 23 private)

Public universities – 1.326.734

Private universities – 134.743

Total number of students enrolled 1.461.477


Quality assurance iniciatives at spanish universities the alicante university experience

Strategic Planning and Quality

  • 2002

    • ANECA was set up as a non-profit making public trust on 19 July, by the Ministry of Education and Science.

    • Mandatory accreditation were not developed and QA in Spain were mainly based in the University Quality Plan which since 2002 into the responsibilities of ANECA and the regional agencies


Quality assurance iniciatives at spanish universities the alicante university experience

Strategic Planning and Quality

2007

InApril 2007the Spanish University Act has been was modified

  • QA is highlighted

  • ANECA is ratified as the Spanish National Accreditation and Evaluation Agency

  • The basis for EHEA development are established

  • The frame for a full development of the European Standards and Guidelines is set up


Quality assurance iniciatives at spanish universities the alicante university experience

Strategic Planning and Quality

ANECA

REGIONAL AGENCIES

The evaluation function as well as the ones leading to certification and accreditation correspond to ANECA and the regional agencies.

Regions with regional agencies

Regions without regional agencies


Quality assurance iniciatives at spanish universities the alicante university experience

Strategic Planning and Quality

2.New assessment models


Quality assurance iniciatives at spanish universities the alicante university experience

European Higher Education Area

Strategic Planning and Quality

2.1 New programmes for internal QA

  • Universities are responsible for the quality of their offers

  • A quality culture must be stimulated inside universities as well as some processes should be developed so that they can show their compromise.

  • Cooperation of external QA agencies (ANECA and regional ones)

DOCENTIA

AUDIT


Quality assurance iniciatives at spanish universities the alicante university experience

Strategic Planning and Quality

MILESTONES of the DOCENTIA and AUDIT programmes

  • To orientate in the design of the:

    • Models and procedures for evaluating teaching staff (DOCENTIA)

    • Internal Quality Assurance Systems (IQAS) at universities (AUDIT)

Verification of the design by ANECA and the regional agencies (coordinated).

Certification of the Implemented Systems by ANECA and regional agencies (coordinated)


Quality assurance iniciatives at spanish universities the alicante university experience

Strategic Planning and Quality

DOCENTIA

Goals

  • Providing a frame of reference, a model and procedures for the evaluation of the teaching activity of the universities

  • Promoting the professional development of the university teachers

  • Promoting the process of decision making related to evaluation

  • Contributing to the necessary cultural change in the universities and to promote experience exchanges among institutions to improve the quality of teaching activity


Quality assurance iniciatives at spanish universities the alicante university experience

DOCENTIA

Criteria

  • Coherence

    • With university requirements

    • With objectives and competences of the study plan

    • With the university goals

  • Satisfaction

    • Students

    • Academic authorities

    • Other teachers

  • Teaching innovation oriented


Quality assurance iniciatives at spanish universities the alicante university experience

Strategic Planning and Quality

AUDIT

European Quality Assurance Criteria and guidelines

Quality assurance mechanisms already in place in universities

Spanish Science and Education Ministry

Guidelines

European Experiences

AUDIT Programme

Internal Quality Assurance Systems (IQAS)


Quality assurance iniciatives at spanish universities the alicante university experience

Strategic Planning and Quality

AUDIT

Goals

  • Providing orientation for the design of Internal Quality Assurance Systems in higher education schools and faculties

  • Verification of the Quality Assurance Systems design in university education

  • Certification of implemented systems


Quality assurance iniciatives at spanish universities the alicante university experience

Strategic Planning and Quality

AUDIT

Guidelines

  • Quality policy and objectives

  • Design of educational offer

  • Development of the studies and other actions addressed to the students

  • Faculty and support staff

  • Material resources and services

  • Educational outcomes

  • Public information


Quality assurance iniciatives at spanish universities the alicante university experience

Strategic Planning and Quality

3.Trends in QA verification and accreditation


Quality assurance iniciatives at spanish universities the alicante university experience

Strategic Planning and Quality

New Spanish Legislation

  • Modification of theSpanishUniversitiesAct (April 2007)

  • New proposalonprogrammesorganization

  • Verification or ex-ante accreditation since 2008

  • Accreditation every six years

  • Quality assurance has been included as one of the criteria to be fulfil in the future verification and accreditation of new university degrees


Quality assurance iniciatives at spanish universities the alicante university experience

ACREDITATION

VERIFICATION

Implementation

ACADEMIC ASPECTS

Guidelines 1-8

EVALUATION

ACCOUNTA-BILITY

Guidelines 1-9

QUALITY ASSURANCE ASPECTS

Guideline 9

INTERNAL MONITORING UNIVERSITY

Guideline 6

DOCENTIA

TRAINING

ACREDITA

VERIFICA

AUDIT

Strategic Planning and Quality

  • Context: new legal framework

  • New organization of studies


Quality assurance iniciatives at spanish universities the alicante university experience

Strategic Planning and Quality

VERIFICATION

UNIVERSITIES

Application for official degree programmes

Evaluation

Report to the University Council

  • New Royal Decree

  • Evaluation process

Procedure

Expert panel


Quality assurance iniciatives at spanish universities the alicante university experience

Strategic Planning and Quality

4.QA at the University of Alicante


Quality assurance iniciatives at spanish universities the alicante university experience

Strategic Planning and Quality

The statute of UA, approved by the Claustro Estatuto, Art 108.3 states that, “The University will ensure the quality of education provided and its relevance to the needs of society, as well as ensure the teaching activities of its faculty”

The UA, under its Strategic Planning, has as its objectives the commitment to continuous improvement and enhancement of quality and assessment in all areas (teaching, research and management); as well as the overall operation of the institution. All this according to the criteria, directives and methodologies developed amongst others by the ENQA and the ANECA, in order to guarantee the quality of its teaching provided in the EEES.

The University must make available a Strategic Management System that will enable it to achieve its Quality objectives.


Quality assurance iniciatives at spanish universities the alicante university experience

Strategic Planning and Quality

Office of Vice President for Strategic Planification and Quality

Competences

  • Quality Assurance

  • Strategic Planning

  • European Harmonization

  • Permanent teachers training

  • Secretariat of Strategic Planning

  • Secretariat of Quality Standards

    • Quality Assurance Unit

    • Education Sciences Institute

Secretariat


Quality assurance iniciatives at spanish universities the alicante university experience

Strategic Planning and Quality

Office of Vice President for Strategic Planification and Quality

  • Design indicators for quality standards

  • Update databases for quality assessment

  • Assessment of academic staff

  • Assessment of services

  • Improvement actions

  • Implement the UA strategic plan

  • Advice in the drafting of the Sectorial Strategic Plans (SP)

  • Follow up activities for the SP

  • Collecting of relevant data for the SP

  • Promote and disseminate the SP to UA centres and departments

Secretariat of Quality Standards:

Competences

Secretariat of Strategic Planning:

Competences


Organisation chart

Organisation Chart

Strategic Planning and Quality

  • Q. Unit Director

  • Statistics technician

  • Quality specialist

  • Sociologist specialist

TECHNICAL QUALITY UNIT

ADMINISTRATION

5 managers


Quality assurance iniciatives at spanish universities the alicante university experience

ServicesAssessment

Strategic Planning and Quality

EFQM

  • Coordination and follow up of the Improvement action plans

Follow up and coordination

of the assessment process

Training of the Members of the AC

Services Self-Assessment


Quality assurance iniciatives at spanish universities the alicante university experience

The EFQM Excellence Model


Quality assurance iniciatives at spanish universities the alicante university experience

Teacher Assessment

Planning and integral management of the assessment process

Training

  • Reports

  • Expedition of individual certificates upon request

DOCENCIA


Quality assurance iniciatives at spanish universities the alicante university experience

European Higher Education Area

Other Services

  • Planning and execution of questionnaires

  • Management of the UA information system

  • Training actions related to implement QA culture within UA


Quality assurance iniciatives at spanish universities the alicante university experience

University

"Institutions should have a policy and a set of associated procedures for quality assurance and criteria for their programmes and diplomas. Likewise, they should explicitly commit themselves to the development of a culture that recognises the importance of quality and quality assurance in their work. "

Centers &

Degrees

Teaching staff

Individual


Quality assurance iniciatives at spanish universities the alicante university experience

Internal Quality

Assurance Systems

AUDIT

UNIVERSITY CENTER MUST CARRY OUT MAJOR CHANGES IN ITS MANAGEMENT IN ACCORDANCE WITH THE SYSTEMS OF INTERNAL QUALITY ASSURANCE THESE CHANGES AFFECT ALL THE STAFF OF THE CENTER

Verification

Titles

Evaluation

teaching

activities

Academic

Programmes


Thank you for your attention

Thank you for your attention

[email protected]


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