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“sustaining the source and flow of life forever”. PRESENTATION TO THE PORTFOLIO COMMITTEE 2004/2005 24 MARCH 2006. ESENTATION TO THE PORTFOLIO COMMITTEE DELEGATION. AGENDA. Introduction Sedibeng Water Performance 2.1 Financial Perspective

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“sustaining the source and flow of life forever”

PRESENTATION TO THE PORTFOLIO COMMITTEE

2004/2005

24 MARCH 2006

ESENTATION TO THE PORTFOLIO COMMITTEE DELEGATION


Agenda
AGENDA

  • Introduction

  • Sedibeng Water Performance

    2.1 Financial Perspective

    2.2 Internal/Business Processes Perspective

    2.3 Customer/Stakeholder Perspective

    2.4 Human Capital Perspective

    3. Challenges

    4. Mitigating Factors and Way Forward


1 introduction
1. Introduction

  • Sedibeng Water’s long term strategies for sustainability are embedded in the Annual Report and Shareholders Compact

  • The organisation has an organisational performance management system cemented on the following balanced score card persperctives:

    - Financial


Introduction contd
Introduction Contd.

- Internal Business Processes

- Customer / Stakeholder and

- Human Capital


Introduction contd1
Introduction Contd.

These pillars have measurable key performance indicators that are reviewed on a quarterly basis. This ensures that the performance of the organisation strategic objectives are measured and realigned


Sedibeng water performance
Sedibeng WaterPerformance

2.1 Financial Perspective

Budget and Cost Management

  • Achieved a 20% cost savings

    Revenue Management

  • Decline by 7% due to water demand reduction and unpaid equitable shares


2 sedibeng water performance contd
2. Sedibeng Water Performance Contd.

Net Surplus

  • R13.8 million compared with R10.7 Millions in the Free State in the previous year

    Audits

  • Unqualified audits for Free State and Qwa-Qwa


2 sedibeng water performance contd1
2. Sedibeng Water Performance contd.

Maintenance Expenditure

  • An expenditure of 1% more than budget

    Proactive/Planned Maintenance

    Unplanned/Reactive Maintenance

    Capex

  • An amount of R14. 2million was spent


2 sedibeng water performance contd2
2. Sedibeng WaterPerformance contd.

2.2 Internal/Business Processes Perspective

Operational Performance

  • Process efficiency savings of R1.5 million

  • Water quality maintained at Class 1 except of periodic colour, iron and management concentrations.


2 sedibeng water performance contd3
2. Sedibeng Water Performance contd.

  • Water quality can be improved to meet class 1 standards 95% of the time but the cost implication will be enormous to be transferred to consumers

  • SANAS accredited laboratory


2 sedibeng water performance contd4
2. Sedibeng Water Performance contd.

Commercial Equity

  • Average BEE expenditure is 55%, and

  • Targets are measured quarterly


2 sedibeng water performance contd5
2. Sedibeng Water Performance contd.

  • Negotiation with suppliers

    - Price increase

    - Encourage establishment of and joint ventures with BEE companies


2 sedibeng water performance contd6
2. Sedibeng Water Performance contd.

Market Development

  • Signed 5 strategic support management contracts in Siyanda District

  • Seconded staff to Phumelela Municipality under Project Consolidate


2 sedibeng water performance contd7
2. Sedibeng WaterPerformance contd.

2.3 Customer/Stakeholder Perspective

Customer Satisfaction

  • Interaction with Ward Committees

  • Improved responsive time and reduction of interruptions

  • Reduction of complaints

  • Improved performance in line with SLA


2 sedibeng water performance contd8
2. Sedibeng Water Performance contd.

  • Monthly coordinating committee meetings

  • Customer satisfaction monitoring system (KPIs in place)


2 sedibeng water performance contd9
2. Sedibeng Water Performance contd.

Corporate Social Investment

  • Invested approximately R1.5 million

  • The programme concentrated on

    - Food parcels provisioning at Kestell and Intabazwe in Qwa Qwa

    - Donations to schools

    - Donations to orphanage

    - Learnership


2 sedibeng water performance contd10
2. Sedibeng Water Performance contd.

2.4 Human Resources Perspective

Training

  • ABET

  • Learnership

  • Bursaries

  • Experiential

  • Expenditure, 40% more than budget

  • Leadership, management, finance etc.


2 sedibeng water performance contd11
2. Sedibeng Water Performance contd.

Safety

  • Disabling Injury Frequency rate averaged 0.5 compared with 1.1 last year

  • All regions received 5 star NOSA ratings

    Health

  • Monitoring water quality at provincial level (FS and NC)


2 sedibeng water performance contd12
2. Sedibeng Water Performance contd.

  • Assist in water and waste water testing and analysis under Project Consolidate

  • HIV/AIDS awareness campaign and provision of ART from March 2005

    Environment

  • Monitoring discharges into wet stream


3 challenges
3. Challenges

  • Payment of subsidies and equitable shares by Water Services Authorities

  • Acknowledgement of the role of Sedibeng Water as a public entity in water service delivery

  • Section 78 Processes

  • Regionalisation of Water Boards


4 mitigating factors and way forward
4. Mitigating Factors And Way Forward

  • Improving plant efficiencies

  • Increasing area of service

  • Training and development


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