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Request for Tender for Employment Services 2015-2020 Information Session. Overview of Presentation. The new approach to employment services Changes from the Exposure Draft Services to be tendered Purchasing arrangements. Disclaimer. Tenderers must: make independent assessments

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Request for tender for employment services 2015 2020 information session

Request for Tender for Employment Services


Information Session

Overview of presentation
Overview of Presentation

  • The new approach to employment services

  • Changes from the Exposure Draft

  • Services to be tendered

  • Purchasing arrangements


  • Tenderers must:

    • make independent assessments

    • seek independent business advice if necessary

  • This session provides information only:

    • no statement varies the RFT unless confirmed on AusTender

    • variations will be posted on the AusTender website

  • Employment services 2015
    Employment Services 2015

    • Promote stronger workforce participation by people of working age and help more job seekers move from welfare to work

    What is being purchased
    What is being purchased?

    • Services in non remote parts of Australia:

      • Employment Provider services

      • Work for the Dole Coordinators

      • New Enterprise Incentive Scheme

      • Harvest Labour Services

      • National Harvest Labour Information Service

    What has changed since the exposure draft
    What has changed since the Exposure Draft?

    • Job search requirements

    • Job seeker compliance

    • Provider partnerships and group tendering

    • Services to job seeker cohorts

    • Regional Loading

    Employment Provider Services

    Employment provider service o bjectives
    Employment Provider service objectives

    • Meet needs of employers

    • Increase job seeker activation and stronger Mutual Obligation

    • Increase job outcomes

    • Cut red tape

    Section 2.2

    51 employment regions
    51 Employment Regions

    • Access to larger pools of job seekers and employers

    • Based on Australian Bureau of Statistics areas and labour market features

    • Eligibility for regional loading

    • Coverage

    Section 7.8.1

    Employment providers
    Employment Providers

    • Employment Providers will:

      • conduct an initial interview and negotiate a Job Plan

      • assist job seekers to be work ready

      • manage job seekers so they fulfil their Mutual Obligation

      • report non-compliance to the Department of Human Services

      • refer job seekers to jobs and engage with employers

      • provide post placement support

    Chapter 2

    How job seekers access services
    How job seekers access services

    • Most job seekers will be referred by the Department of Human Services

    • Eligibility is generally based on receipt of Income Support

    • Job seekers will be classified into three Streams

      • Stream A are the most job competitive

      • Stream B require assistance to be work ready

      • Stream C have a combination of serious job and non-job issues

  • Some job seekers can volunteer

  • Change providers after 2 or 3 years

  • Sections 2.6 and 2.7

    Stronger participation incentives for job seekers u nder 30
    Stronger Participation Incentives for Job Seekers Under 30

    • Stream A and some Stream B job seekers

    • Monthly contacts with an Employment Provider to:

      • refer to jobs

      • monitor job search and Work for the Dole participation

    • Wage subsidies and relocation assistance

    • Related income support changes subject to legislation

    Section 2.5.1

    Initial interview
    Initial Interview

    • Comprehensive and face to face

    • Focus on available jobs for Stream A

    • Identify job seeker strengths and work ready strategies for Streams B and C

    Section 2.9.4

    Job plan
    Job Plan

    • Individual plan

    • Includes activities to satisfy Mutual Obligation requirements

    • Flexible, living document

    Section 2.9.5

    Employment fund
    Employment Fund

    • Pool of funds so job seekers meet the needs of employers and get and keep a job

    • $990 credit for Long Term Unemployed Wage Subsidy

    Section 2.9.7

    Additional tools
    Additional tools

    • Wage Subsidies:

      • Restart (mature age 50 years plus)

      • Youth

      • Long term unemployed people

      • Indigenous

      • Tasmanian Jobs Programme

    • Relocation Assistance

    • Job Commitment Bonus

    Sections 2.5, 2.9.9, 2.9.10 and 2.9.11

    Mutual obligation
    Mutual Obligation

    • Requirements under Social Security law

    • Attend appointments

    • Comply with Job Plan

    • Undertake job search

    • Annual Activity requirement

    Section 2.10

    Annual activity requirement
    Annual Activity requirement

    *Requirements for people aged 55-59 are subject to legislation

    Section 2.10

    Managing job seeker compliance
    Managing job seeker compliance

    • Report non-compliance to the Department of Human Services

    • The Department of Human Services will be the decision maker on all compliance matters

    Section 2.15

    Payments to providers
    Payments to Providers

    • Administration fees

    • Work for the Dole places

    • Outcome Payments

    • Mid Deed adjustment

    • Regional Loading

    Section 2.16

    Administration fees
    Administration Fees

    Section 2.16.2

    Work for the dole places
    Work for the Dole places

    Section 2.11 and Table 2.6

    Outcome payments
    Outcome payments

    • Full: Payable for cessation of income support at 4, 12 and 26 weeks of employment

    • Partial: Payable for 60 per cent reduction of income support at 4 and 12 weeks of employment

    • Verified through earnings declarations to the Department of Human Services where possible

    • Education outcome for 15-17 year olds

    Section 2.16


    • Job seekers with the right skills

    • Job seekers with the right attributes

    • Wage subsidies

    • Post placement support

    • Collaboration between Employment Providers

    Section 2.13

    Performance framework
    Performance framework

    • Indigenous Outcome Targets

    • Key Performance Indicators:

      • Efficiency

      • Effectiveness

      • Quality and Assurance

        • Quality Assurance Framework

        • Compliance Indicator

        • Service Guarantee and Service Delivery Plan

        • Business reallocation

    Section 2.18


    • Principles:

      • Continuity of employment services

      • Job seekers:

        • stay with their current provider where possible

        • referred to Employment Provider services taking into account their individual circumstances

      • Continue to support connections between employers and job seekers where possible

      • Support future arrangements

    • IT development

    Section 2.19

    Work for the dole coordinator objectives
    Work for the Dole Coordinator Objectives

    • Finding places that provide job seekers with

      • work-like experiences

      • skills that are in demand

      • relevant training

    Section 3.2

    Work for the dole coordinators
    Work for the Dole Coordinators

    • One per Employment Region

    • Secure places

    • Collaborate

    • Risk Assessment

      • Undertaken by a Competent Person

    • Media and Promotion

    Section 3.3


    • Establishment Fee

    • Six monthly Service Fee

    • Place Fee

    Section 3.5

    Performance framework1
    Performance Framework

    • Key Performance Indicators:

      • Efficiency

      • Effectiveness

      • Quality and Assurance

    • Contract reallocation

    Section 3.8

    New Enterprise Incentive Scheme

    Neis objectives
    NEIS objectives

    • Help job seekers start-up their own small business

    • Increase financial viability

    • Increase off-benefit rates

    • Cut red tape

    Section 4.2

    Neis service requirements
    NEIS Service Requirements

    • Selecting eligible job seekers to undertake NEIS Training

    • Assessing and approving business plans

    • Monitoring the performance of the business

    • Providing advice and mentor support

    Chapter 4.4

    Neis payments and contracting
    NEIS Payments and contracting

    • Up to $5580 for each participant

    • Up to three Providers per Employment Region

    • Key Performance Indicators:

      • Efficiency

      • Effectiveness

      • Quality and Assurance

    • Business Reallocation

    Sections 4.8 , 4.10 and 4.11

    Harvest Labour

    Objective of harvest labour services
    Objective of Harvest Labour Services

    • Supply labour to meet the needs of growers

    • Mobilise workers from outside a Harvest Area

    • Connect people on income support

    Section 5.2.1

    Harvest labour services
    Harvest Labour Services

    • Identify, promote and refer job seekers

    • Payments:

      • Service Fee of $53 900 per quarter

      • Placement fee of $49.50

    • Harvest Areas decided through the tender process.

    • Annual performance assessment

    Chapter 5

    Objectives of national harvest labour information service
    Objectives of National Harvest Labour Information Service

    • Develop and disseminate information about harvest related work

    Section 5.4.1

    National harvest labour information service
    National Harvest Labour Information Service

    • The Service will:

      • produce an electronic Harvest Guide

      • maintain information on the Harvest Trail website

      • deliver a free-call national telephone service

  • Single provider

  • Service Fees by competitive Tender

  • Section 5

    Employment Services 2015-2020

    Purchasing Arrangements

    Request for tender overview
    Request for Tender Overview

    • Probity

    • Purchasing Process

    • Tender Lodgement

    • Selection Criteria

    • Feedback

    Chapter 6 and 7

    Probity principles
    Probity Principles

    • Fairness and impartiality

    • Consistency and transparency

    • Encouraging competition and participation

    • Identifying and managing conflicts of interest

    • Security and confidentiality

    • Compliance with relevant legislative obligations and the Commonwealth Procurement Rules

    • Establishing and maintaining a clear audit trail.

    Section 6.1

    Purchasing process
    Purchasing Process

    • This is a Procurement

    • Commonwealth Procurement Rules apply

    • Value for money principles

    • Consideration of risk to Commonwealth

    Section 6.2

    Communication protocol
    Communication Protocol

    • Minimise risk

    • Meetings with Ministers and the Department

    • Questions about the RFT

    Appendix E

    Eligibility to tender
    Eligibility to Tender

    • Australian Government Departments

    • Group tendering

    • Competing entities

    • Collusion and improper influence

    • Conflict of interest

    Section 6.4.9


    • Current employment services providers

    • Tenderers that do not provide employment services

    Section 7.12.3

    Electronic tender lodgement
    Electronic Tender Lodgement

    • Electronic tender lodgement conditions

    • Only with AusTender (

    • Application forms

    • Corrections and additions

    • Incomplete tenders or non competitive tenders

    Section 6.5.2

    Late and non conforming tenders
    Late and non-conforming tenders

    • Tenders will be excluded if:

      • Lodged incorrectly or late

      • Not written in English

    Section 6.5

    Contracting with the department of employment
    Contracting with the Department of Employment

    • Draft Deed

    • Offer of business

    • ABN required

    • Training available

    • Indigenous Opportunities Policy

    Section 6.9

    Evaluation process
    Evaluation Process

    • Registration and Conformance checks

    • Evaluation of selection criteria

    Section 7.12.2

    Evaluation process1
    Evaluation Process

    • Preliminary Allocation of Business

    • Capacity to Deliver

    • Capacity to Contract

    • Decision by Delegate

    Section 7.12.4 to 7.12.8

    Deed offers
    Deed Offers

    • Execution of Deeds of Standing Offer

    • Gap filling

    Section 7.12.10

    Feedback and contact details
    Feedback and contact details

    • Feedback on implementation and purchasing

    • Employment Services Purchasing Hotline

      • 1300 733 514




    Key dates
    Key dates