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Supporting Services Mentoring Program

Supporting Services Mentoring Program. Mentoring Program Definition.

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Supporting Services Mentoring Program

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  1. Supporting Services Mentoring Program

  2. Mentoring Program Definition The Mentoring Program of MCPS provides mentors to both new employees and existing staff to help them excel in their role, direct them to training and on-the-job work experiences, and prepare them for career development opportunities.

  3. The Mentoring Program … • Is voluntary • Pairs a volunteer MCPS employee mentor with an employee who is interested in working with a mentor/coach • Helps new employees adjust to their jobs • Helps existing employees excel in their jobs

  4. The Mentoring Program … • Provides an opportunity for employees to learn about career advancement opportunities • Provides employees with guidance on useful training to work towards personal professional goals

  5. Benefits Of Mentoring Mentoring… • Fosters satisfied and productive employees • Sustains a culture of respect • Improves recruitment • Boosts retention • Increases organizational agility and capacity • Builds a professional learning community • Creates a positive work environment in a self-renewing organization

  6. An Example – A Bus Driver • Training – new driver participates in extensive driver and safety training • Tutoring – a buddy is assigned to a new driver for a two-day period to review the MCPS DOT policies and procedures; new driver drives a run • Coaching – a BRS rides along with a new driver to ensure understanding • Mentoring – an employee with supervisory and interview skills assists a bus driver who wants to apply for a BRS position

  7. How Does The Program Work? • Mentee selects mentor from the Supporting Services Mentoring Program conference folder on Outlook • Mentee initiates the contact with the mentor • Mentee reviews mentoring objectives (mentor request form) with mentor

  8. How Does The Program Work? • If both agree that prospects are positive, they schedule a meeting • They sign a Mentor – Mentee Agreement and submit copy to mentor coordinator • They may maintain official mentoring relationship for up to 12 months • If prospects are not positive, mentee seeks another mentor candidate

  9. What Kinds Of Support Should A Mentor Provide…And A Mentee Expect? • Strategize career opportunity paths within the system • Explore possibilities for new kinds of work • Suggest sources of training, coaching, and tutoring • Model successful employee practices

  10. What Kinds Of Support Should A Mentor Provide…And A Mentee Expect? • Offer tips for contributing to positive workplace environment • Recommend ways to cope with difficult situations • Provide encouragement and empathy • Direct towards resources in and out of MCPS for personal and professional counseling

  11. Mentor Basic Requirements • Be with MCPS for at least five years, be in good standing, and be willing to assume this responsibility • Have a breadth of experience, e.g., participation in MCPS committees and/or collaboration committees, volunteer activities and work experiences outside of MCPS

  12. Mentor Basic Requirements • Commit to confidentiality of content as it relates to mentor relationship • Employed by MCPS (not restricted to supporting services personnel)* * cannot be a supervisor of the mentee

  13. Mentor Skills • Communicates effectively (written and verbal) • Possesses strong interpersonal and relationship-building skills • Demonstrates professionalism • Exhibits leadership qualities

  14. Mentor Skills • Possesses high level organizational skills • Solves problems efficiently and effectively • Commits to MCPS and its stakeholders

  15. Mentor Duties • Establish a supportive relationship with the mentee • Help the mentee identify skill areas for development • Meet with the mentee for four hours a month • Maintain a mentor log and submit it online every month

  16. Mentor Duties • Suggests ways to communicate effectively with others • Promotes awareness about various positions in supporting services departments at MCPS • Provides resources and access to networking opportunities

  17. Mentee Eligibility • Have permanent status • Not in PAR or on special evaluation • Submit a mentor request form

  18. Mentee’s Responsibilities • Commit to the process and be willing to meet before and after duty hours • Be willing to act on feedback from mentor • Provide feedback on the program

  19. How Do I Get Started? • Complete mentor request form • Review mentor profiles • Select mentor and initiate contact

  20. Need More Information Contact: Monique Riddick, mentor coordinator Office of Organizational Development (301) 353 – 8556 www.montgomeryschoolsmd.org

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