Cisco collaborative professional services
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Cisco Collaborative Professional Services . Noemi Carreno-Houshmand. Program Manager [email protected] 512-378-6359. May 24, 2013. AGENDA Collaborative Professional Services Program Overview Portfolio Offerings Engaging with CPS. Customer. Collaborative Professional Services.

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Cisco collaborative professional services

Cisco Collaborative Professional Services

Noemi Carreno-Houshmand

Program Manager

[email protected]

512-378-6359

May 24, 2013


Cisco collaborative professional services

AGENDA

Collaborative Professional Services

  • Program Overview

  • Portfolio Offerings

  • Engaging with CPS


Collaborative professional services

Customer

Collaborative Professional Services

  • Support partners with projects in the commercial to mid-enterprise segments

  • Develop new practice / strengthen existing capabilities

  • Planning, Design, & Optimization phases of Lifecycle

  • Portfolio of professional services sold only to qualified partners

  • Eligible to ATP, Gold, Silver & Premier partners

Partner


Collaborative professional services1

Collaborative Professional Services

  • Cisco – Partner Collaboration

    • Cisco provides: engineering expertise, smart services innovation, best practices, proprietary methodologies

    • Partner provides: intellectual capital, resources, and customer knowledge

  • SKU based - Fixed scope / price

  • Orderable in CCW *

  • Delivered to partner remotely and virtually via Cisco NCEs/CCIEs

  • Project based

  • Invoiced upon project completion *

* Exception Knowledge Services


Collaborative professional services portfolio offerings

  • ENSURING CUSTOMER

  • SUCCESS

  • FUELING BUSINESS TRANSFORMATION

Collaborative Professional Services Portfolio Offerings

1

5

4

3

2

Guidance Services

BORDERLESS NETWORKS

Development Services

COLLABORATION

Assessment Services

Knowledge Services

DATA CENTER /

VIRTUALIZATION /

CLOUD

Practice Accelerator Workshops

CLOUPIA

SAP HANA

Deployment Services


Cisco collaborative professional services

GUIDANCE SERVICES

GUIDANCE SERVICES

ASSESSMENT SERVICE

KNOWLEDGE SERVICES

DEVELOPMENT SERVICES

PRACTICE ACCELERATORS

Validate partner created documentation:

- High Level Designs

- Low Level Designs

- Network Implementation Plans

- Test Plans

Technical Findings document

Borderless Networks

Guidance

Services

Collaboration

Borderless Network Guidance Service

Identity Services Engine Guidance Service

Unified Communications Guidance Service

Video Guidance Service

Data Center Guidance Service

Data Center, Virtualization, and Cloud

** Partner Specialization required for all guidance services **


Cisco collaborative professional services

  • GUIDANCE SERVICES

  • DEVELOPMENT SERVICES

  • ASSESSMENT SERVICES

  • KNOWLEDGE SERVICES

PRACTICE ACCELERATORS

Deliver Designs and As-built documentation

- High Level Design

- Detailed Design

- Network Implementation Plans

- Test Plans

- Migration Plans

Borderless Networks

Development

Services

Collaboration

Borderless Network Development Service

Unified Communications Development Service

Video Development Service

Data Center Development Service

Private Cloud Development Service

Data Center, Virtualization, and Cloud


Cisco collaborative professional services

  • GUIDANCE SERVICES

  • DEVELOPMENTSERVICES

  • ASSESSMENT SERVICES

  • KNOWLEDGE SERVICES

PRACTICE ACCELERATORS

Intelligent validations and recommendations for network stability, optimization, performance & security:

- Discovery Tool

- Detailed Reports

- Review Discussion

- Actionable recommendations

Borderless Networks

Assesssment

Services

Collaboration

Routing & Switching Assessment

Router & LAN Switch multi-day Audit

Network Device Security Assessment

IPv6 Assessment

Identity Services Engine Readiness Assessment

Video Level Service Agreement Assessment

Unified Communications Assessment

Unified Messaging Assessment

Contact Center Assessment

Video Assessment

Data Center Assessment

Data Center, Virtualization, and Cloud


Cisco collaborative professional services

  • ASSESSMENT SERVICES

  • PRACTICE ACCELERATORS

  • DEVELOPMENT SERVICES

  • GUIDANCE SERVICES

Technical Knowledge Library

- Subscription-based experiential knowledge for Cisco solutions

- Access to proprietary knowledge portal available 24 x 7

- Accessibility via a web browser or a mobile application

- Content supports plan, build, & manage phases

Borderless Networks

Knowledge

Services

  • KNOWLEDGE SERVICES

Collaboration

Network Infrastructure Knowledge Service

Wireless Knowledge Service

Security Knowledge Service

Collaboration Knowledge Service

Data Center Knowledge Service

Total Knowledge Library (TKL)

Data Center, Virtualization, and Cloud


Comprehensive knowledge flavors

Comprehensive Knowledge Flavors

Advanced Services Best Practices

Design and implementation guides

White papers and technical tips

Video on demand (VoD) presentations and otherself-study resources

Cisco® Press titles

Available in digital format

Learnings from Solution Validation Labs

Test cases, benchmarking results, and recommendations

Case Studies from Customer Proof of Concept (CPOC) Labs

Experiential learning from CPOC Labs

IntelliShield Security feeds

Comprehensive and actionable threat and vulnerability information

CCENT/CCDA/CCNP/CCNASecurity & Voice Certification

Self-Study Guides

Certification exams test-preps

NEW


Cisco collaborative professional services

  • ASSESSMENT SERVICES

  • KNOWLEDGE SERVICES

  • DEVELOPMENT SERVICES

  • GUIDANCE SERVICES

  • Practice Accelerator Workshops

  • Cisco Provides to Partner consultative workshops to enable the establishment of a new practice:

  • Technical Selling and Consulting

  • Design/Delivery Methods

  • Project Management

  • Lab/Demo

Practice

Accelerators

  • PRACTICE ACCELERATORS

Cloud Builder Accelerator Service

Flexpod Technical Consulting Accelerator Service

Virtualization Experience Infrastructure Technical Consulting Accelerator Service

Unified Computing System Partner Lab Demonstration Accelerator Service

Data Center, Virtualization, and Cloud


Why cps

Why CPS

  • Alternative AS support model available to partners

  • Scale Professional Services

  • Expand Operational Efficiencies

  • Generate new business streams

  • Increase profit margins


Cisco collaborative professional services

CISCO SERVICES

ADVANCED SERVICES

TECHNICAL SERVICES

Cisco Brand Resale

SmartNet

SmartCare

Smartnet Total Care

Partner Branded svcs

CSSP

CSPP

PSS

1) Direct (CBR)

SOW Based

AS-T

AS-F

AS-S

Cisco-Customer

2) Collaborative Professional Services (CPS)

No SOW

AS-F

AS-S

Cisco-Partner Engagement


Cisco collaborative professional services

Thank you


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