Case management 101
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Case Management 101. Ethics and Risk Management Chad Costello, MSW Janlee Wong, MSW. NASW Code of Ethics. Service Social Justice Dignity and Worth of a Person Importance of Human Relationships Integrity Competence. Service.

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Case Management 101

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Case management 101

Case Management 101

Ethics and Risk Management

Chad Costello, MSW

Janlee Wong, MSW


Nasw code of ethics

NASW Code of Ethics

  • Service

  • Social Justice

  • Dignity and Worth of a Person

  • Importance of Human Relationships

  • Integrity

  • Competence


Service

Service

  • Social workers serve the immediate need but look beyond at the person in the environment and policy change and implementation

  • Example:

  • What are the risks?


Social justice

Social Justice

  • What are the causes of homelessness?

  • What are the injustices?

  • How can social workers address these?

  • What are the risks?


Dignity worth of the person

Dignity & Worth of the Person

  • Are some clients the most difficult?

  • What if some can't be helped?

  • How do we know?

  • What are the risks?


Integrity

Integrity

  • How can clients trust us?

  • What do we have to do?

  • Examples:

  • What are the risks?


Competence

Competence

  • What does it take to help people?

  • What are the levels of help?

  • Why does one need a professional degree, especially in social work?

  • How do you recognize when you can't help someone?

  • What are the risks?


Ethical standards responsibilities to clients

Ethical StandardsResponsibilities to Clients

  • Commitment to Clients

  • Self-Determination

  • Informed Consent

  • Competence

  • Cultural Competence and Diversity

  • Conflicts of Interest

  • Privacy & Confidentiality

  • Clients Who Lack Decision Making Capacity

  • Interruption of Services

  • Termination of Services


Social workers responsibilities broader society

Social Workers’ ResponsibilitiesBroader Society

  • Social Welfare

  • Public Participation

  • Public Emergencies

  • Social and Political Action


Case examples

Case Examples


Aca and the homeless

ACA and the Homeless

  • Many qualify for health insurance under the Affordable Care Act, but finding a place to live, not health care, is the priority.

  • Outreach campaign by the LA Dept. of Health Services

  • Enroll as many of the estimated 390,000 potentially eligible uninsured residents into Healthy Way LA

  • Outreach workers have gone to churches, schools, soup kitchens, homeless shelters and Skid Row.

  • 257,000 enrolled (2/3)


Challenges

Challenges

  • Annual renewal of Healthy Way LA

  • Sufficient number of primary care docs

  • Finding a Medical Home

  • Citizenship or residency documents


Advocacy

Advocacy

  • Housing: Affordable housing link is broken due to the defunding of Redevelopment

  • SB 391 Desaunier, “Realty Tax” failed

  • SB 5 Ammiano, “Homeless Bill of Rights” put on hold.

  • AB 652 Ammiano, “Homeless Teens Protection” Chaptered

  • AB 639, Pérez, Asking Voters Repurpose Veteran housing funds to the homeless


References

References

  • “NASW Code of Ethics” NASW 2009

  • “Current Controversies in Social Work Ethics: Case Examples” NASW 1998


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