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Case Management 101. Ethics and Risk Management Chad Costello, MSW Janlee Wong, MSW. NASW Code of Ethics. Service Social Justice Dignity and Worth of a Person Importance of Human Relationships Integrity Competence. Service.

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case management 101

Case Management 101

Ethics and Risk Management

Chad Costello, MSW

Janlee Wong, MSW

nasw code of ethics
NASW Code of Ethics
  • Service
  • Social Justice
  • Dignity and Worth of a Person
  • Importance of Human Relationships
  • Integrity
  • Competence
service
Service
  • Social workers serve the immediate need but look beyond at the person in the environment and policy change and implementation
  • Example:
  • What are the risks?
social justice
Social Justice
  • What are the causes of homelessness?
  • What are the injustices?
  • How can social workers address these?
  • What are the risks?
dignity worth of the person
Dignity & Worth of the Person
  • Are some clients the most difficult?
  • What if some can\'t be helped?
  • How do we know?
  • What are the risks?
integrity
Integrity
  • How can clients trust us?
  • What do we have to do?
  • Examples:
  • What are the risks?
competence
Competence
  • What does it take to help people?
  • What are the levels of help?
  • Why does one need a professional degree, especially in social work?
  • How do you recognize when you can\'t help someone?
  • What are the risks?
ethical standards responsibilities to clients
Ethical StandardsResponsibilities to Clients
  • Commitment to Clients
  • Self-Determination
  • Informed Consent
  • Competence
  • Cultural Competence and Diversity
  • Conflicts of Interest
  • Privacy & Confidentiality
  • Clients Who Lack Decision Making Capacity
  • Interruption of Services
  • Termination of Services
social workers responsibilities broader society
Social Workers’ ResponsibilitiesBroader Society
  • Social Welfare
  • Public Participation
  • Public Emergencies
  • Social and Political Action
aca and the homeless
ACA and the Homeless
  • Many qualify for health insurance under the Affordable Care Act, but finding a place to live, not health care, is the priority.
  • Outreach campaign by the LA Dept. of Health Services
  • Enroll as many of the estimated 390,000 potentially eligible uninsured residents into Healthy Way LA
  • Outreach workers have gone to churches, schools, soup kitchens, homeless shelters and Skid Row.
  • 257,000 enrolled (2/3)
challenges
Challenges
  • Annual renewal of Healthy Way LA
  • Sufficient number of primary care docs
  • Finding a Medical Home
  • Citizenship or residency documents
advocacy
Advocacy
  • Housing: Affordable housing link is broken due to the defunding of Redevelopment
  • SB 391 Desaunier, “Realty Tax” failed
  • SB 5 Ammiano, “Homeless Bill of Rights” put on hold.
  • AB 652 Ammiano, “Homeless Teens Protection” Chaptered
  • AB 639, Pérez, Asking Voters Repurpose Veteran housing funds to the homeless
references
References
  • “NASW Code of Ethics” NASW 2009
  • “Current Controversies in Social Work Ethics: Case Examples” NASW 1998
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