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Management

Management. IT Governance & Management. IT Department. Information Security. Misc. Users. IT Front Office. IT Architecture. SW Development. Application Maintenance. HW & Infrastructure Maintenance. external environment. (G) IT Gov. & Management. (F) IT Front Office.

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Management

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  1. Management IT Governance & Management IT Department Information Security Misc. Users IT Front Office IT Architecture SW Development Application Maintenance HW & Infrastructure Maintenance external environment

  2. (G) IT Gov. & Management (F) IT Front Office (A) IT Architecture (S) Information Security IT Strategy Development User Support (Training, Docs) IT Architecture Planning Risk Management IT Service Planning HelpDesk – Incident Mgmt IT Architecture Updating Intrusion Detect & Prevent Cost Management Problem Management IT Architecture Informing Backup Management HR Management IT Facility Management (M) Application Maintenance (H) HW & Infr. Maintenance (D) SW Development Software Configuration Hardware Configuration IT Project Initiation Change Management Change Management IT Project Construction IT System Support & Maint. HW System Support IT Project Deliver Operation Management

  3. (G) IT Gov. & Management (F) IT Front Office (A) IT Architecture (S) Information Security IT Strategy Development User Support (Training, Docs) IT Architecture Planning Risk Management IT Service Planning HelpDesk – Incident Mgmt IT Architecture Updating Intrusion Detect & Prevent Cost Management Problem Management IT Architecture Informing Backup Management HR Management IT Facility Management (M) Application Maintenance (H) HW & Infr. Maintenance (D) SW Development Software Configuration Hardware Configuration IT Project Initiation Change Management Change Management IT Project Construction IT System Support & Maint. HW System Support IT Project Deliver described by Ambler’s Approach (ASDM)Vojta Merunka Operation Management

  4. (G) IT Gov. & Management (F) IT Front Office (A) IT Architecture (S) Information Security IT Strategy Development User Support (Training, Docs) IT Architecture Planning Risk Management IT Service Planning HelpDesk – Incident Mgmt IT Architecture Updating Intrusion Detect & Prevent Cost Management Problem Management IT Architecture Informing Backup Management HR Management IT Facility Management (M) Application Maintenance (H) HW & Infr. Maintenance (D) SW Development Software Configuration Hardware Configuration IT Project Initiation Change Management Change Management IT Project Construction IT System Support & Maint. HW System Support IT Project Deliver described by CIO Management Framework of Deloitte & Touche Operation Management

  5. (G) IT Gov. & Management (F) IT Front Office (A) IT Architecture (S) Information Security IT Strategy Development User Support (Training, Docs) IT Architecture Planning Risk Management IT Service Planning HelpDesk – Incident Mgmt IT Architecture Updating Intrusion Detect & Prevent Cost Management Problem Management IT Architecture Informing Backup Management HR Management IT Facility Management (M) Application Maintenance (H) HW & Infr. Maintenance (D) SW Development Software Configuration Hardware Configuration IT Project Initiation Change Management Change Management IT Project Construction IT System Support & Maint. HW System Support IT Project Deliver described by CMM Capability Maturity Model Operation Management

  6. (G) IT Gov. & Management (F) IT Front Office (A) IT Architecture (S) Information Security IT Strategy Development User Support (Training, Docs) IT Architecture Planning Risk Management IT Service Planning HelpDesk – Incident Mgmt IT Architecture Updating Intrusion Detect & Prevent Cost Management Problem Management IT Architecture Informing Backup Management HR Management IT Facility Management (M) Application Maintenance (H) HW & Infr. Maintenance (D) SW Development Software Configuration Hardware Configuration IT Project Initiation Change Management Change Management IT Project Construction IT System Support & Maint. HW System Support IT Project Deliver described by ITIL IT Infrastructure Library Operation Management

  7. (G) IT Gov. & Management (F) IT Front Office (A) IT Architecture (S) Information Security IT Strategy Development User Support (Training, Docs) IT Architecture Planning Risk Management IT Service Planning HelpDesk – Incident Mgmt IT Architecture Updating Intrusion Detect & Prevent Cost Management Problem Management IT Architecture Informing Backup Management HR Management IT Facility Management (M) Application Maintenance (H) HW & Infr. Maintenance (D) SW Development Software Configuration Hardware Configuration IT Project Initiation Change Management Change Management IT Project Construction IT System Support & Maint. HW System Support IT Project Deliver Operation Management described by British Standard 15000

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