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Safety & Security. 3.4 Housekeeping Security. Roles Housekeeping Plays in Security. Housekeeping employees can be part of an effective security force – particularly in guestroom areas. Staff should be trained to spot suspicious activities and unauthorized or undesirable persons.

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safety security

Safety & Security

3.4 Housekeeping Security

roles housekeeping plays in security
Roles Housekeeping Plays in Security
  • Housekeeping employees can be part of an effective security force – particularly in guestroom areas. Staff should be trained to spot suspicious activities and unauthorized or undesirable persons.
  • Suspicious activities or persons include those seen loitering, checking doors, knocking on doors, or looking nervous.
class activity
Class Activity
  • View DVD: Employee Awareness & Problem Prevention
minimize theft by guests
Minimize theft by Guests

Theft reduction strategies include:

  • Keeping track of towels distributed
  • Keeping storage rooms locked
  • Using as few monogrammed items as possible
  • Placing popular items in the gift shop
slide5

Prevent Employee Theft

Some theft reduction strategies include:

  • Detail explicit regulations
  • Screen applicants before hiring
  • Designate employee entrances and exits
  • Keep records of stolen or missing items; include the names of those who had access to the room
  • Keep all storeroom doors locked
  • Maintain good inventory control procedures
  • Conduct monthly supply inventories
a class suspect
A Class Suspect
  • Complete the following task on your own (NO TALKING!):
    • Your task is to complete the suspect description form.
3 4 assignments
3.4 Assignments
  • AYL 3.4 in textbook
  • Workbook 3.4 assignments
  • Prepare for quiz next class
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