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Prevention Strategies . The Facility can prevent abuse and neglect by : Educating staff, residents and families about abuse, neglect and concerns. Observing resident staff interaction. Encouraging and supporting the reporting of suspected abuse, neglect and concerns.

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Presentation Transcript
prevention strategies
Prevention Strategies
  • The Facility can prevent abuse and neglect by :
    • Educating staff, residents and families about abuse, neglect and concerns.
    • Observing resident staff interaction.
    • Encouraging and supporting the reporting of suspected abuse, neglect and concerns.
    • Investigating ALL reports of abuse, neglect and concerns.
education
Education
  • Emphasize that ALL employees at our facility are MANDATED reporters.
  • Begin abuse and neglect education at orientation.
  • Mandatory inservice (100% compliance) on abuse and neglect education.
  • Educate families and residents on Bill of Rights, Ombudsman information and location of literature.
observation
Observation
  • Management involved in day-to-day resident/employee routine (hands-on dining, lead activities).
  • Observation audits that address procedures to include customer service.
  • Family and resident interviews-”How are things going?”
reporting
Reporting
  • Make staff feel comfortable coming forward with allegations of abuse, neglect or concerns, even in the face of peer pressure.
  • ANYONE can file a “concern” report on behalf of a resident, family or visitor.
  • All claims of abuse, neglect, and concerns are taken seriously.
  • Advise all parties on protection of retaliation and individual’s right to confidentiality.
investigating
Investigating
  • Provide for the immediate safety of the resident!-call law enforcement if criminal in nature.
  • Communicate incident to supervisor and administration immediately.
  • All persons on the floor at the time of the allegations MUST be interviewed.
    • Staff need to write statements
    • Take suspected employee(s) to a non-care area and obtain written statement(s)
    • Suspend suspected employee(s) pending outcome of the investigation.
summary
Summary
  • A-Always investigate
  • B-Be observant.
  • U-Urgent notifcation
  • S-Safety of the resident 1st
  • E-Educate, Educate, Educate
ad