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Prevention Strategies. The Facility can prevent abuse and neglect by : Educating staff, residents and families about abuse, neglect and concerns. Observing resident staff interaction. Encouraging and supporting the reporting of suspected abuse, neglect and concerns.

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Prevention Strategies

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Prevention strategies

Prevention Strategies

  • The Facility can prevent abuse and neglect by :

    • Educating staff, residents and families about abuse, neglect and concerns.

    • Observing resident staff interaction.

    • Encouraging and supporting the reporting of suspected abuse, neglect and concerns.

    • Investigating ALL reports of abuse, neglect and concerns.


Education

Education

  • Emphasize that ALL employees at our facility are MANDATED reporters.

  • Begin abuse and neglect education at orientation.

  • Mandatory inservice (100% compliance) on abuse and neglect education.

  • Educate families and residents on Bill of Rights, Ombudsman information and location of literature.


Observation

Observation

  • Management involved in day-to-day resident/employee routine (hands-on dining, lead activities).

  • Observation audits that address procedures to include customer service.

  • Family and resident interviews-”How are things going?”


Reporting

Reporting

  • Make staff feel comfortable coming forward with allegations of abuse, neglect or concerns, even in the face of peer pressure.

  • ANYONE can file a “concern” report on behalf of a resident, family or visitor.

  • All claims of abuse, neglect, and concerns are taken seriously.

  • Advise all parties on protection of retaliation and individual’s right to confidentiality.


Investigating

Investigating

  • Provide for the immediate safety of the resident!-call law enforcement if criminal in nature.

  • Communicate incident to supervisor and administration immediately.

  • All persons on the floor at the time of the allegations MUST be interviewed.

    • Staff need to write statements

    • Take suspected employee(s) to a non-care area and obtain written statement(s)

    • Suspend suspected employee(s) pending outcome of the investigation.


Summary

Summary

  • A-Always investigate

  • B-Be observant.

  • U-Urgent notifcation

  • S-Safety of the resident 1st

  • E-Educate, Educate, Educate


Questions or concerns

Questions or Concerns?

  • Thank you!


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