Online reviews cannot be ignored! People have always wanted to share their experiences with businesses. It’s not hard to see why.
Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author.While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server.
Don’t Fear Negative Reviews!
Online reviews cannot be ignored! People have always wanted to share their experiences with businesses.It’s not hard to see why. Sharing your experiences – good, bad, or ugly – is fun! We want our friends, family and coworkers to get excellent service and avoid bad experiences.
In this particular case, the couple said that Prestigious Pets’ assigned pet-sitter overfed their betta fish. They saw the issue while they were away on their fishcam; however, since Prestigious Pets did not give the couple a way to contact the sitter directly, they emailed the company itself. They were frustrated afterwards and turned to Yelp.