Some users are experiencing trouble installing the iOS 10 software update by way of the Over-the-Air Software Update mechanism. The problem is not subtle if encountered, the update halts and then displays a screen similar to recovery mode, preventing the update from going further. Essentially this means the iPhone or iPad will be bricked and unusable until it can be restored or successfully updated with iTunes and a computer.
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iOS 10 OTA Update Failed: How to Fixed the Bricked iPhone/iPad
iOS 10 is officially released today and many users have jumped into the update. Unfortunately,
some of them end up with a bricked iPhone or iPad. The problem happens when users are trying to
get iOS 10 update on their devices over OTA (over-the-air software) update, they suddenly see the
black screen prompting them to connect iTunes.
Multiple iPad and iPhone models have been affected by the problem. 9.7-inch iPad Pro is made up
of the large part of the bricked iPad devices, and the model has been reported software update
trouble in the past.And other models include the iPhone 6s, iPhone 6, and iPhone SE.
So what should we do to fix the bricked iPhone/iPad? Currently, the only known method is to
connect your iDevice to iTunes on your Win/Mac computer. Here is the detail:
1. After connecting, there will be a pop-up window on iTunes saying “There is a problem with the
iPhone "iPhone" that requires it to be updated or restored.” You may choose “Update” or
2. If you choose “Update”, iTunes will continue top update your device. This could save settings
and content on your device.
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3. If you click the “Restore” button, it may erases all settings and content. And users have
reported different results after the restoring. Some of them have their device updating to iOS 10
while others say that it brings the device to iOS 9.3.5.
iTunes is a fix for many of the iOS 10 bricked iPhone/iPad, but there are still some users find
iTunes not helping with problem. Apple has published a statement to explaining the problem:
“We experienced a brief issue with the software update process, affecting a small number of users
during the first hour of availability. The problem was quickly resolved and we apologize to those
customers. Anyone who was affected should connect to iTunes to complete the update or contact
AppleCare for help.”
Although it is said that the problem has been solved, you are recommended to perform an iOS 10
update to your iPhone or iPad via iTunes. Here is the detailed guide of how to safely update your
iPhone. And if you prefer a OTA update, you might want to wait and see till more information
about this update problem is released.
Tips: To avoid any data loss, please make a full back up of your iPhone/iPad before upgrading
your device to iOS 10.
If any data loss ever happens, try to reduce the use of your iOS device and use iPhone Data
Recovery to get the lost date back.
Many users come across a iOS 10 update problem when they are trying to get iOS 10 update on
their devices over OTAupdate. It bricked their iPhone or iPad.
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