No Wrong Door 2012

1. No Wrong Door 2012 Re-focusing services for families with multiple and complex needs: a whole family approach No Wrong Door 2012

2. The context: Prevention Strategy No Wrong Door 2012 • High number of Looked After Children in York • High number of children subject to a child protection plan. • Opportunity to refocus services on targeted prevention work. (Creation of LAC Support Team as well as Integrated Family Service) • Commitment needs to be from all services to co-ordinate responses to, and intervention with, children, families and adults. • Working together to prevent even 1 child becoming looked after out of area would save a minimum of 175k per year.

3. Intended aims No Wrong Door 2012 • Good outcomes for children and young people as a result of intensive support. • A reduction in the number of referrals requiring statutory intervention from social care. • Reduction in numbers of children who become looked after. • Reduction in levels of youth crime • Continuing improvements in school attendance figures • Increased capacity at statutory level for those families who need it. • Reductions in re-referral rates to statutory services. • Increased resources to re-invest in prevention.

4. The premise* Up-skill and resource children’s workforce at prevention and early intervention level in assessment and integrated working. Improved outcomes and reduction in numbers reaching statutory level Capacity to focus on high level need, CP and LAC at complex and statutory level. No Wrong Door 2012

5. Integrated Family Service Home-Start AGM • A new service bringing together the skills, experience and expertise of three teams: • Catalyst Family Intervention Project • Parent Support Advisors • Family Support Workers (CSC) • Working with: • Families with complex & multiple needs including • ‘Troubled Families’ • Working with other services using a whole family –approach.

6. Current set-up Outside Children’s Social Care Catalyst/Troubled Families Workers • Support and intervention with families with multiple and complex needs who meet Catalyst criteria • Support and intervention with families who meet Troubled Families criteria • Support to families with a CP plan as part of Core Group Outside Children’s Social Care Parent Support Advisers • Support and intervention with families with multiple and complex needs identified through attached schools. • Support to families with a CP plan as part of Core Group Within Children’s Social Care Family Support Workers • Supervision and assessment of contact for Looked After Children • Direct Work for LAC and their families • Support to families with a CP plan (case held by SW.) • Family Support to families with multiple and complex needs (case held by FSW) Outside Children’s Social Care Integrated Family Service • Support and intervention with families with multiple and complex needs. • Support And intervention with families who meet Troubled Families criteria • Support to families with a CP plan or others as part of Core Group or TAF. Within Children’s Social Care LAC Support Service • Supervision and assessment of contact for Looked After Children • Direct Work for LAC and their families Future set-up No Wrong Door 2012 6

7. Troubled Families initiative No Wrong Door 2012 • Central government initiative • ‘Troubled families’ are households who: • are involved in crime and anti‐social behaviour (ASB) • have children not in school • have an adult on out of work benefits (at least two out of the 3 criteria) and • cause high cost to the public purse • 315 in York by 2015 • Payment-by-results basis with the Government paying up to 40 per cent of a local authorities' costs when success achieved with families.

8. Tier/Level 3 Complex Family Needs • Social Care • CAMHS LAC Support Service Integrated Family Service Escalating Family Difficulties • Health Visitors/School Nurses • Children’s Centres • Youth Support Service • ESF Supporting Families • School based pastoral staff Tier/Level 2 Emerging Family Difficulties Tier/Level 1 Universal Information, advice and support for all families Pyramid of Need/Intervention Integrated Working Common assessment process No Wrong Door 2012

9. IFS Methods of Working No Wrong Door 2012 • A dedicated practitioner who works intensively with each family; • An assertive and persistent ‘whole-family’ approach; • Staying involved with a family for as long as necessary – up to 12 months; • Effective multi-agency relationships • Integrated working: Family Assessment (CAF), Lead Practitioner, Team Around the Family • Family agreement. • Use of independent Family Group Conference process for some families. • Robust exit plans to ensure ongoing support in place.

10. Integrated Family Service Manager Health professional (p/t) Integrated Family Service Practice Manager (South East) Integrated Family Service Practice Manager (West) Integrated Family Service Practice Manager (North) Integrated Family Service Practitioners x 8.8 Integrated Family Service Practitioners x 8.8 Integrated Family Service Practitioners x 8.8 IFS Structure Business Support Officer Family Group Conference Worker (p/t) Admin officer (p/t) Admin officer (p/t) Admin officer (p/t) No Wrong Door 2012

11. Proposed IFS Localities North Locality West Locality South East Locality No Wrong Door 2012

12. PATHWAY FOR ACCESS TOINTEGRATED FAMILY SERVICE FAMILY ASSESSMENT (CAF) INTEGRATED FAMILY SERVICE S47 CHILD PROECTION INVESTIGATIONS INTEGRATED YOUTH SUPPORT ASSESSMENT TEAM S17 INITIAL ASSESSMENT OR s47 CHILD PROTECTION INVESTIGATION FAMILY WITH ADDITIONAL NEEDS DAILY MEETINGMULTI AGENCY DECISION MAKING CHILDREN’S FRONT DOOR CHILREN’S CENTRES FAMILY ASSESSMENT (CAF) TROUBLED FAMILIES CHECK SCHOOLS HEALTH VISITOR CAMHS OTHERS FAMILY ASSESSMENT (CAF) No Wrong Door 2012

13. A Phased Approach No Wrong Door 2012 Phase 1 – Troubled Families team 1 at York High School - already in place. Phase 2 Catalyst Central becomes Troubled Families team 2 –September 2012 Phase 3 – Whole Integrated Family Service set up – three teams across the city. Early December 2012. Transition of staff and families throughout.