Recruitment P ack Project Worker (Poole Foyer)

1. Recruitment PackProject Worker (Poole Foyer)

2. Hello! I am delighted that you are interested in joining Stonewater and our Supported Housing team at Poole Foyer supporting young people towards independence. We are passionate about and committed to supporting our customers with a strengths based approach. Stonewater Supported Housing work with young people, survivors of domestic abuse and adults with mental health needs. If you have what it takes to support young people in our Foyer in Poole, helping to manage their home, get into Employment, Training or Education and build a strong foundation for their future please consider applying for this exciting role. I encourage you to visit our website www.stonewater.org to find out more about us and read on to find out more about this role and what we can offer you. If you would like to ask any questions or to arrange an informal discussion about the role please get in touch. I look forward to receiving your application. Andy Hood Supported Housing Locality Manager (South) Email andy.hood@stonewater.org

3. About Stonewater We manage around 31,500 homes in England for over 65,000 customers, including affordable properties for general rent, shared ownership and sale, alongside specialist accommodation such as retirement and supported living schemes for older and vulnerable people, young people and women fleeing domestic abuse. We have a bold house-building programme of 2,800 new homes by 2022. We plough our surplus profits into building more homes, improving our existing housing stock and investing in our customer services. With an annual turnover of around £181 million and £1.7 billion in assets, Stonewater is a strong, dynamic and well-managed social business with an A2 Moody’s investor’s credit rating and a top G1/V1 governance and viability ranking from the Regulator of Social Housing.

4. Stonewater in facts and figures £1,700,000,000 assets £181,000,000 turnover 65,000 customers 31,500 homes 2,800 new homes by 2022 600 colleagues 140 Local Authorities we work with 3 Regions 1 Stonewater

5. Our Vision and Values Our vision is for everyone to have the opportunity to have a place they call home. Our mission is to offer quality homes and services for people whose needs are not met by the open market. We have seen some fantastic achievements in the relatively short time since Stonewater was formed in January 2015.

6. Our Supported Housing Service National accommodation and community based support provision including: • Young people aged between 16 and 25 • Domestic abuse refuges • Mental health • Learning disability • Agency Managed portfolio Staff team of circa 100 permanent staff and 30 relief staff Annual turnover of circa £6million

7. “Stonewater helped me a lot – they gave me support when I needed it most” Domestic Abuse Survivor

8. “Everyone has potential, it doesn’t matter about your past or where you’ve come from. It just matters where you go.” Coach, Young People’s Service

9. About Poole Foyer A service for young people in Poole Town Centre: • Young people aged between 16 and 25. • Young Families with up to 2 children. • Empowering Young People to use their talents and strengths to find their own future.

10. Summary of the Role To work as part of a team to provide a high quality housing and support service to the residents of the Foyer and to promote a customer service culture within the service. You will be supporting residents of the Foyer using a Strengths Based approach in all aspects of maintaining their accommodation; Employment, Education and Training; to overcome any disadvantage they face; to belong and to contribute to their communities (now and in the future); and to thrive! To constantly improve standards and services and ensure service users are engaged in the running of the project. Adhere to all the relevant legislation and policies and procedures set and to assist the Project Manager to collect the necessary performance information. Please refer to full Job Description before applying.

11. What are we looking for? The successful candidate will have/be; Proven experience of working with young people within a similar role, with a knowledge of Homelessness and the impact on young people. Demonstrable experience of partnership working with specialist agencies such as mental health team, youth offending services. Working knowledge of housing and benefits advice. A natural relationship builder with the ability to motivate, influence and inspire your clients. Excellent interpersonal skills with the ability to adapt your approach depending on your audience and required outcome. The ability to work under pressure, managing multiple priorities at any one time. Methodical with highly developed organisation and prioritisation skills combined with the ability to work under pressure to tight deadlines. The ability to demonstrate a supportive approach to vulnerable young people maintaining dignity and respect. A comprehensive understanding of professional boundaries together with a high level of personal integrity The ability to demonstrate a strong commitment to Equality and Diversity and works in a manner that is inclusive. Proven experience in an area of specialism such as domestic abuse, offending, substance misuse, mental health, plus numerate and literate to GCSE standard or equivalent. IT literate and able to use basic Word and Excel. Due to the nature of the role you will be flexible in your approach. Working hours are on a 7 day rota, which would include, bank holidays, evenings, week-ends and days. Able to take part in an on call rota, providing cover to the service 24 hours a day and able to respond to the Foyer within 1 hour.

12. The Package Salary £19,763 pa. Additional payment for on-call service. Pension Scheme – up to 7% matched. Non-contractual/consolidated performance bonus scheme of up to 5% of salary after a qualifying period. 26 days annual leave plus credit for bank holidays – our schemes are staffed 365 days a year on a rota basis. Health Cash Plan - cash back on dental, optical, and other treatments like chiropractor. myChoice – 1,000 retailer discounts including holidays, airport parking, restaurants, supermarkets, high-street shops. Care First – confidential impartial 24/7 advice and counselling. Zest lifestyle website. Holiday Trading. Childcare vouchers. Cycle to Work scheme.

13. How to apply You can find the full job description along with our Safer Recruitment Application Form at https://www.stonewater.org/careers/vacancies/project-worker-young-peoples-foyer/ Please note that applications can only be considered if all the documentation is completed. Please send your application, by email to: jobs2@stonewater.org Closing date for applications: 31st August 2018 Interview: TBC Appointment to this role will be subject to a satisfactory, Disclosure and Barring Service Check (obtained by Stonewater), satisfactory references and possession of a valid Right to Work document.