1 / 10

Barriers to Effective Communication

Barriers to Effective Communication. Process Barriers: involve all components of the perceptual model of communication Personal Barriers: involve components of an individual’s communication competence and interpersonal dynamics between people communicating

bevis
Download Presentation

Barriers to Effective Communication

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Barriers to Effective Communication • Process Barriers: involve all components of the perceptual model of communication • Personal Barriers: involve components of an individual’s communication competence and interpersonal dynamics between people communicating • Physical Barriers: pertain to the physical distance between people communicating • Semantic Barriers: relate to the different understanding and interpretations of the words we use to communicate • For class discussion: Which of the barriers to effective communication is the most difficult to deal with? Explain.

  2. Listening Styles Results-style:Interested in the bottom line or result of a message. Reasons-style:Interested in hearing the rationale behind a message. Process-style:Likes to discuss issues in detail.

  3. TWO PRINCIPLES OF COMMUNICATION Communication is an on-going, dynamic, transactional process (Two models of Communication)

  4. Self-Concept Circle • The person I • think I am. • 2. The person others • think I am. • 3. The person others think • I think I am.

  5. Definitions Self-concept: Picture or perception of ourselves Self Esteem: Feelings we have about ourselves Self-ideal: The way we would like to be

  6. Models of Communication LINEAR MODEL S R M F TRANSACTIONAL MODEL Noise S/R R/S M/F Context/Environment

  7. TWO PRINCIPLES OF COMMUNICATION Communication is an on-going, dynamic, transactional process (Two Models of Communication) It is impossible to NOT communicate (Five Types of Communication)

  8. FIVE TYPES OF COMMUNICATION Intrapersonal Interpersonal Small Group Public Mass

  9. STAGES OF LISTENING • Hearing • Selecting • Attending • Understanding • Evaluating • Remembering • Responding

  10. TYPES OF LISTENING Listening for enjoyment Listening for information Empathic listening Critical / evaluative listening

More Related