Icos seminar enhancing the student experience what do students really need the ucc experience
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ICOS Seminar – “ Enhancing the student experience: what do students really need?“ The UCC Experience. Suzanne Buckley - Support Officer for International Students Tel: 021 4904725 Email: [email protected] 10 June 2010. UCC –Facts . International Student population: 14% student body

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Suzanne Buckley - Support Officer for International Students

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Icos seminar enhancing the student experience what do students really need the ucc experience

ICOS Seminar – “Enhancing the student experience: what do students really need?“The UCC Experience

Suzanne Buckley - Support Officer for International Students

Tel: 021 4904725 Email: [email protected] June 2010


Ucc facts

UCC –Facts

International Student population:

  • 14% student body

  • 2000 students

  • 98 different countries

  • Visiting students & full degree

    Structures:

  • Vice President for the Student Experience – Champion

  • Support Officer for International Student – dedicated role

  • International Education Office = a one stop shop

  • Peer Assisted Student Support - PASS co-ordinator


Context support at ucc

Context - Support at UCC


Instruments of feedback

Instruments of Feedback

  • I-Graduate International Student Barometer – 2007/2008

  • First Year Student Survey

  • Focus Groups

  • One to one meetings

  • Peer Assisted Student Supporters

  • Staff - Admin, Support &Departmental staff

  • Supervisors


What do students say

Positives

Expert Teaching/Learning

International Education Office

Sports Facilities

Clubs/Societies

Improvement

Some issues common to all students, some specific

Need to provide more on-going support

Learning styles & expectations

Isolated post graduates

Finance

Visas/Immigration

What do students say?


Ucc s response

UCC’s response


On going challenges

On going challenges

Tend to be areas outside our control:

  • Government frameworks and policies – eg visas for spouses and families, travel to conferences

  • Inconsistencies in interpretation

  • Competition from countries with more favourable immigration rules and graduate right to work options.

  • Budgets!


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