icos seminar enhancing the student experience what do students really need the ucc experience
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ICOS Seminar – “ Enhancing the student experience: what do students really need?“ The UCC Experience. Suzanne Buckley - Support Officer for International Students Tel: 021 4904725 Email: [email protected] 10 June 2010. UCC –Facts . International Student population: 14% student body

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icos seminar enhancing the student experience what do students really need the ucc experience
ICOS Seminar – “Enhancing the student experience: what do students really need?“The UCC Experience

Suzanne Buckley - Support Officer for International Students

Tel: 021 4904725 Email: [email protected] June 2010

ucc facts
UCC –Facts

International Student population:

  • 14% student body
  • 2000 students
  • 98 different countries
  • Visiting students & full degree

Structures:

  • Vice President for the Student Experience – Champion
  • Support Officer for International Student – dedicated role
  • International Education Office = a one stop shop
  • Peer Assisted Student Support - PASS co-ordinator
instruments of feedback
Instruments of Feedback
  • I-Graduate International Student Barometer – 2007/2008
  • First Year Student Survey
  • Focus Groups
  • One to one meetings
  • Peer Assisted Student Supporters
  • Staff - Admin, Support &Departmental staff
  • Supervisors
what do students say
Positives

Expert Teaching/Learning

International Education Office

Sports Facilities

Clubs/Societies

Improvement

Some issues common to all students, some specific

Need to provide more on-going support

Learning styles & expectations

Isolated post graduates

Finance

Visas/Immigration

What do students say?
on going challenges
On going challenges

Tend to be areas outside our control:

  • Government frameworks and policies – eg visas for spouses and families, travel to conferences
  • Inconsistencies in interpretation
  • Competition from countries with more favourable immigration rules and graduate right to work options.
  • Budgets!
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