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Lesson 6

Lesson 6. Review of Consumer Rights, Responsibilities and Consumer Legislation. Video Clips. Goods must be of merchantable quality Goods must be fit for the purpose Goods must be as described Your rights as a consumer. Role Play.

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Lesson 6

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  1. Lesson 6 Review of Consumer Rights, Responsibilities and Consumer Legislation

  2. Video Clips • Goods must be of merchantable quality • Goods must be fit for the purpose • Goods must be as described • Your rights as a consumer

  3. Role Play • You have a problem with your mobile phone which you purchased last week • You bring it back to the shop and inform the retailer about the fault

  4. Research Grid

  5. Review of The Consumer Sale of Goods Supply of Services Questions a consumer should ask The Consumer Forms of Redress Functions of NCA Consumer Protection Act

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