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State of Connecticut Vendor Self-Serve Accounts Payable Division Table of Contents. Introduction Signing In Navigating Through VSS Maintain Supplier Information Searching for Invoices Searching for Payments Special Scenarios Time Out Messages Glossary How to Contact Us

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State of connecticut vendor self serve accounts payable division table of contents
State of Connecticut Vendor Self-ServeAccounts Payable DivisionTable of Contents

Introduction

Signing In

Navigating Through VSS

Maintain Supplier Information

Searching for Invoices

Searching for Payments

Special Scenarios

Time Out Messages

Glossary

How to Contact Us

You may continue through the presentation slide-by-slide, or you can use the above links to go to a particular section. To return to the Table of Contents, use the scroll bar to return to Slide #1.


What is vendor self serve
What is Vendor Self-Serve?

Vendor Self-Serve (VSS) offers convenient online access to Core-CT, the State of Connecticut’s financial system, which is used by most State agencies.  As a participating VSS vendor, you will only have access to information specific to your business.


Signing into vss
Signing into VSS

The Core-CT VSS sign in page is accessed from the Office of the State Comptroller (OSC) VSS web site. 

It is recommended that you make this web site a favorite in your web browser and always access Core-CT VSS from this link.


Signing into vss1
Signing into VSS

Click the link to sign in


Signing into vss2
Signing into VSS

A case sensitive User ID and password are provided to vendors enrolled in VSS.

If you have trouble signing in, please contact the Accounts Payable Division at [email protected] or (860) 702-3400.


Signing into vss3
Signing into VSS

Enter your User ID

Enter your password

Click Sign In


Navigating through vss
Navigating Through VSS

VSS consists of three main areas, however, the navigation menu on the left of your screen contains two sections, Maintain Supplier Information and Review Payment Information.


Navigating through vss1
Navigating Through VSS

You can click the arrows in the menu bar to display the page names,

or you can click the hyperlink titles, which will open another view of the menu. From here, you can use the left-hand navigation menu or the icons.


Navigating through vss2
Navigating Through VSS

The Maintain Supplier Information section contains vendor address(es), alternate payee name(s), phone number(s), and email address(es).


Maintain supplier information

XYZ COMPANY

PO Box 123

100 Alphabet Lane

ABC Division

1099 Address

Maintain Supplier Information

The address description is used to help identify addresses. The above example shows the addresses for XYZ Company. When the description is a name, such as ABC Division, it signifies there is an alternate payee name associated with that address. A 1099 Address holds the legal name of a business and/or the owner’s name. Click on the description name to go to the address details page.


Address details page

XYZ COMPANY

ABC DIVISION

321 MAIN ST

HARTFORD

06106

ABC DIVISION

Address Details Page

In this example, ABC Division is an alternate payee name. All payments that use this address will be made payable to ABC Division rather than XYZ Company.

If you need to update any of your address information, please contact our vendor file unit by emailing [email protected] Include ‘VSS vendor information update’ in the subject line.


Navigating through vss3
Navigating Through VSS

The Review Payment Information section contains two areas, Invoices and Payments.

In the Invoices section, you can review pending and processed invoices that have been entered into the system.

The Payments section shows payment information for invoices that have been paid.


Searching for invoices
Searching for Invoices

The Invoice ID should correspond to your bill.  If you do

not provide a bill, the agency has developed a system to create an Invoice ID.  In either case, the system needs an Invoice ID.  

The system also needs an Invoice Date.  If you have provided the State with an invoice, the agency has been instructed to date-stamp the invoice upon receipt and use that date when entering the invoice into Core-CT.  For this reason, the invoice date in the system may not be the same as what you expect.  This makes the use of the date range very important. 

The Invoice Amount is also a searchable field.  This is the least recommended method of searching, due to the variables that the agency can apply when creating the voucher.  However, for certain vendors who mainly receive large grants,

this, combined with the date range, may be the

best method of searching.


Searching for invoices1

XYZ COMPANY

The From Date will default to a month from the current date

The To Date will default to today’s date

Searching for Invoices

Type over the dates to change them, or select new dates from the calendar. Searching by date only will list all invoices within that time frame. It is recommended you search within a small range, such as one month, and do not exceed one year.


Searching for invoices2
Searching for Invoices

XYZ COMPANY

You can also search by invoice number.


Searching for invoices3
Searching for Invoices

If you enter part of an invoice ID in the From Invoice Number box and leave the To Invoice Number box blank, the system will search for all invoice ID’s equal to or greater than the invoice ID in the From box. The system evaluates characters in the following sequence – from low to high: special characters such as ‘, %, /… 0-9, A-Z, a-z.

XYZ COMPANY

So, searching for invoice number 122833 like this will produce…


Searching for invoices4
Searching for Invoices

XYZ COMPANY

…436 results. This is because it is showing all invoice numbers greater than 122833 that have ever been processed.

Click the Set filter options hyperlink to go back and modify your search criteria.


Searching for invoices5
Searching for Invoices

XYZ COMPANY

In order to limit the number of results, search by the invoice number and a date range. Searching this way produces…


Searching for invoices6
Searching for Invoices

XYZ COMPANY

… 7 invoices. Results are displayed by Invoice Date, with the most recent first.


Searching for invoices7
Searching for Invoices

XYZ COMPANY

You can click on the Invoice Number column heading link to sort results by Invoice Number. The invoice entered in the search criteria should then be listed first.

The Business Unit column indicates which agency created the voucher. If you need to contact the agency about a pending invoice, provide them with the voucher ID to assist them in locating your invoice quickly. A list of Accounts Payable contacts is available here. It is sorted by Business Unit.


Searching for invoices8
Searching for Invoices

XYZ COMPANY

If the invoice you are searching for does not have an invoice date within the dates you enter, the search will produce a list of invoices not related to the invoice number you entered. The above search yields…


Searching for invoices9
Searching for Invoices

XYZ COMPANY

Invoice number 122833 is not included because it has an invoice date of 7/22/09.


Searching for invoices10
Searching for Invoices

If you enter an invoice ID in both the From Invoice Number box and To Invoice Number box, the system will search for only exact matches.

XYZ COMPANY


Searching for invoices11

XYZ COMPANY

Searching for Invoices

From the Invoice List, you can view the details of each invoice. Click the Invoice Number hyperlink to open the Invoice Details Page


Invoice details page
Invoice Details Page

XYZ COMPANY

(Continued on next slide)


Invoice details page cont
Invoice Details Page (cont.)

If the voucher was processed and produced a payment, the Payments Made section will be populated.

The Recon Status indicates if a check has cleared. Recon means the check was cashed and cleared the State’s bank account on the Recon Date; Unrecon means the check is still outstanding. For Electronic Funds Transfer (ACH-EFT) or Wire payments, this field should not be used to determine payment status.


Invoice details page cont1
Invoice Details Page (cont.)

ACH-EFT payments should be deposited in your bank account within one business day of the payment date. If you do not receive the payment, notify the agency’s Accounts Payable contact. Find the business unit on the Invoice List Page to see which agency the payment is from. Then look up the business unit on the Accounts Payable list of contacts available here. There is also a link to the contacts list on the VSS website.

Similarly, if you need to have an outstanding check reissued, inform the agency’s Accounts Payable contact.


Invoice details page cont2
Invoice Details Page (cont.)

Clicking the reference link will open the Payment Details page, which is also accessible through the Payments section under Review Payment Information.


Payment details page
Payment Details Page

XYZ COMPANY

A pay status of paid means the voucher was processed and a payment was issued.

XYZ COMPANY

PO BOX 123

HARTFORD

06106


Payment details page1
Payment Details Page

XYZ COMPANY

If a payment is voided, the Pay Status will be Stop or Void. To see if the payment was reissued, search for the invoice number in the Review Invoices or Review Payments section.

XYZ COMPANY

PO BOX 123

HARTFORD

06106


Searching for reissues
Searching for Reissues

XYZ COMPANY

Reissued payments are created from the same voucher, so they will have the exact same invoice number.


Searching for reissues1
Searching for Reissues

XYZ COMPANY

If a voided payment was reissued, a search by invoice number will produce two (or more) results. The line with a Paid Status of Canceled is the original payment. The line with a Paid Status of Paid is the reissued payment. Both lines will have the same Invoice Date, Gross Amt, Scheduled Pay Date, and Voucher ID.

To see when the reissued payment was paid, click the hyperlink under Invoice Number.


Searching for reissues2
Searching for Reissues

XYZ COMPANY

The reissued payment was dated 8/7/10.

Since the invoice now has two payments associated with it, both will be visible in the Payment Schedule and Payments Made sections.


Looks like a reissue but is it
Looks Like a Reissue, but is it?

XYZ COMPANY

At first glance, this invoice looks like it was voided and reissued. The key distinction here is that the two lines have different Scheduled Pay Dates.

Click the Invoice Number hyperlink of the Paid invoice.


Looks like a reissue but is it1
Looks Like a Reissue, but is it?

XYZ COMPANY

The payment that looks like a reissue is actually a payment for $0 that had to be processed for accounting purposes. All of these types of payments will have a payment date on the last day of a month. The original payment was voided and not reissued to you.


Closed vouchers
Closed Vouchers

XYZ COMPANY

Sometimes it is necessary to void and close a voucher. This means that a payment was originally processed, but it was later voided and not reissued.

If you need information about why a payment was voided, contact the Accounts Payable Contact person at the agency.


Closed vouchers1
Closed Vouchers

XYZ COMPANY

The Invoice Details Page shows two payment schedules, but only one payment. Since the Payment Status is Not to be Paid, you can conclude this invoice will not produce a new payment.


Journal vouchers
Journal Vouchers

XYZ COMPANY

When doing a search, you may see some invoices that look like they were voided, but they are not really true invoices. This is an internal accounting practice we employ to correct accounting entries. They will always be for $0.00 with a Paid Status of Canceled. The Invoice Number should have a J or JV in it.

If you click the Invoice Number hyperlink to open the Invoice Details Page, you will see that the voucher did not produce a payment…


Journal vouchers1
Journal Vouchers

XYZ COMPANY


Adjustment vouchers
Adjustment Vouchers

XYZ COMPANY

This invoice is for a credit. It gets combined with another invoice to net a payment. To see which invoice it combined with, click the Reference hyperlink


Adjustment vouchers1
Adjustment Vouchers

XYZ COMPANY

XYZ COMPANY

PO BOX 123

HARTFORD

06106

The two invoices combined to create a payment of $3,486.92.


Review payment information
Review Payment Information

XYZ COMPANY

You can also search for payments by invoice number, payment reference number, or payment date. This search works a little differently than in the invoice section. It searches as “contains” instead of “greater than”. It is case sensitive.

So, searching for payments as in the above example results in…


Review payment information1
Review Payment Information

… just one payment.

XYZ COMPANY


Review payment information2
Review Payment Information

XYZ COMPANY

The From Payment Date defaults to two weeks preceding the current date

The To Payment Date defaults to the current date

As with the Invoice Section, you can also search by dates. We recommend keeping the date range as small as possible and less than one year.

You can change the date range by typing over the defaults or selecting new dates from the calendar.


Review payment information3
Review Payment Information

XYZ COMPANY

If you know the payment reference (also called the check number), you can search by that as well.


Review payment information4

XYZ COMPANY

Review Payment Information

Click the payment reference hyperlink to view the Payments Details Page (which is also accessible from the Invoice Details Page).


Payment details page2
Payment Details Page

XYZ COMPANY

XYZ COMPANY

PO BOX 123

HARTFORD

06106


Timing out
Timing Out

If you leave your browser window open, your session may expire. If you get this warning, you should not click the hyperlink.

Select the VSS web site from your favorites and sign in there.


Timing out1
Timing Out

If you forget and click the hyperlink in the warning message, you will see this screen.

Click the sign out link and go back to the VSS sign in page from your favorites.


Cookies message
Cookies Message

You may also see this message occasionally.

As with the time out screen, do not click the hyperlink. Simply select the website from your favorites again.


Glossary
Glossary

Jump to Page:

Address List

Address Details

Review Invoices Search

Invoice List

Invoice Details

Review Payments Search

Payment List

Payment Details


Address list page fields definitions
Address List Page Fields Definitions

  • Description – A short description that is used to identify a particular address.  There are three types of descriptions. 

    • Delivery Line – indicates the delivery line of an address that will be used on transactions combined with the primary vendor name. 

    • Payment Alternate Name – indicates that the address record contains an alternate payee name that will replace the primary vendor name when this address is selected in a transaction. 

    • 1099 Address – this description is used for an address to record a vendor’s legal business name if it is different from the primary vendor name.

  • Address sequence number – a system generated number that identifies a particular address record.  Use this number when contacting the OSC vendor file regarding updates to vendor information.

  • Effective Status –

    • Active – an effective status of active indicates that the address information is available for use by an agency. 

    • Inactive– address information that is not valid will be set to inactive.  Any information in the inactive address cannot be used in system transactions. 

Return to Glossary


Address details page fields definitions
Address Details PageFields Definitions

  • Address 1, 2, 3 - used to indicate to the USPS (United States Postal Service) where to deliver the item. It should conform to their standards, which could include an “attention to” line at the top – not as part of the vendor name. The last address line will be the delivery address.

  • Alternate Payment Name1 and Name2 - names in which payments will be made payable. If the Alternate Payment Names are blank, a payment will be made payable to vendor name.

  • Email ID – used for dispatching purchase orders.

  • Telephone Information - lists the types of phone numbers for the company.

  • Date Change Will Take Effect - the date the address took effect.

Return to Glossary


Review invoices search page fields definitions
Review Invoices Search PageFields Definitions

  • From Invoice Number and To Invoice Number - the numbers displayed on the document that was submitted to agencies for payment, or the number assigned by the agency to identify invoice submitted. 

  • From Date - defaults to one month preceding the current date.

  • To Date - defaults to the current date.

  • From Amount and To Amount - the amount of your invoice submitted for payment. If the agency had to create multiple lines on the voucher for accounting purposes, you may have a difficult time searching this way. 

Return to Glossary


Invoice list page fields definitions
Invoice List PageFields Definitions

  • Invoice Number – This field should identify to the vendor what is being paid. This field could be a vendor invoice number or other identifying information entered by the State agency.

  • Invoice Date – Date agency received the vendor invoice. 

  • Gross Amount – The amount of the voucher before discounts or other adjustments are applied.

  • Approval Status – Refers to the status of the voucher

    • Pending- indicates a voucher has been entered in the system and is pending agency approval.

    • Approved– voucher has been approved by the agency for payment.

  • Scheduled Pay Date – The date payment is scheduled to be paid.  This date is generated by the system, may be changed by the agency, and is not a guarantee of payment.

  • Business Unit – Identifies the State Agency that created the voucher.  

  • Voucher – A system generated number that references the voucher associated with a vendor invoice. 

  • Paid Status –

    • Unselected - indicates a voucher has been entered but is not yet ready for payment.

    • Paid – The voucher has been processed.

    • Canceled – used when a payment has been voided.  For more information on a voided payment, such as re-issue date if applicable, review other results with the same invoice number.

Return to Glossary


Invoice details page fields definitions
Invoice Details PageFields Definitions

  • Invoice Number –This field should identify to the vendor what is being paid. This field could be a vendor invoice number or other identifying information entered by the State agency.

  • Invoice Date - Date agency received the vendor invoice. 

  • Scheduled Pay Date - The date payment is scheduled to be paid. This date is generated by the system, may be changed by the agency, and is not a guarantee of payment.

  • Discount End Date – The last day to process a payment in order to take advantage of a discount

  • Approval Status - Refers to the status of the voucher

    • Pending Approval- indicates a voucher has been entered in the system and is pending agency approval.

    • Approved for Payment – voucher has been approved by the agency for payment.

  • Payment Status –

    • To be Paid – voucher has not been processed yet

    • Not to be Paid – voucher was voided

    • Paid in Full – voucher was processed

      Invoice Total Box:

  • Gross Amount – the total voucher amount

  • Discount Amount – amount deducted from the voucher amount

  • Net Amount – voucher amount less the discount

Return to Glossary


Invoice details page cont fields definitions
Invoice Details Page(Cont.)Fields Definitions

*If voucher was entered with multiple lines for accounting purposes, there will be more than one line in each section*

Invoice Line Details (these fields are not filled in for all invoices):

  • Item ID – if goods were ordered from a catalog, the item ID appears here

  • Description – short description of what was ordered or services to be performed

  • Quantity – number of items ordered

  • UOM – Unit of measure

  • Unit Price – price per unit

  • Amount – voucher line amounts. The sum should total the gross amount.

    Payment Schedule:

  • Scheduled to Pay -The date payment is scheduled to be paid. This date is generated by the system, may be changed by the agency, and is not a guarantee of payment.

  • Payment Number – A unique system generated number that links the voucher to the payment. This is not a check number or payment reference number. State agency staff cannot see this number; it is only visible in VSS.

  • Gross Amt – The amount of the voucher before discounts or other adjustments are applied.

  • Currency – USD indicates US dollars

Return to Glossary


Invoice details page cont fields definitions1
Invoice Details Page (Cont.)Fields Definitions

  • Discount – For vendors with discounts offered, the system will calculate the discount amount.  If paid by discount due date, the payment will be issued with the discount applied.

  • Method – Type of payment, the most common types are check and ACH-EFT.

  • Status –

    • Unselected- indicates a voucher has been entered but is not yet ready for payment. 

    • Paid– The voucher has been paid. 

    • Canceled – This status is used when a payment has been voided.  For more information on a voided payment, such as re-issue date if applicable, review other vouchers with the same invoice number.

  • On Hold – A voucher may be put on hold by an agency for various processing reasons. This happens very rarely; please contact VSS help desk or the State Agency you do business with for additional information if you see a ‘Yes’ in this field. 

  • Wthd Hold – This field is associated with Federal reporting. It should always be ‘No’. Contact the VSS help desk if this field has a ‘Yes’.

Return to Glossary


Invoice details page cont fields definitions2
Invoice Details Page (Cont.)Fields Definitions

Payments Made:

If voucher is still pending, this section will be blank

  • Reference – Check number or payment reference number for ACH-EFT. Clicking the hyperlink will open the Payment Details Page

  • Date – Payment Date 

  • Amount – The amount of the payment. This amount may represent several combined invoices. See Payment Details for more information.

  • Recon Status – status of the payment at the bank

    • Recon - indicates the check payment cleared our bank, or was cashed.

    • Unrecon – check is outstanding, or not cashed.

    • For ACH-EFT or Wire payments, this field is irrelevant

    • A voided payment will be displayed as recon

  • Recon Date – For a check, this is the date the check cleared the State’s bank account. 

    Purchase Orders:

  • Purchase Order – the purchase order ID number, if applicable

  • PO Date – Date the PO was created

    Receipts:

    If there is a receipt associated with the invoice, this section will be populated

  • Received Date – Date goods were received at agency

  • Receipt Number – system generated ID number

Return to Glossary


Review payments search page fields definitions
Review Payments Search PageFields Definitions

  • Invoice Number- the number displayed on the document that was submitted to agencies for payment, or the number assigned by the agency to identify invoice submitted. 

  • Payment Reference Number – the system generated number assigned to each payment. For checks, this may be referred to as the check number.

  • From Date - defaults to two weeks preceding the current date

  • To Date - defaults to the current date.

Return to Glossary


Payment list page fields definitions
Payment List PageFields Definitions

  • Reference - an assigned generated number or check number. This number will display as the same number for all invoices that are combined into one payment. 

  • Invoice Number - the number displayed on the document that was submitted to agencies for payment, or the number assigned by the agency to identify invoice submitted.

  • Payment Date - the date of the payment. This date will appear on all invoices that are combined to make up this payment. 

  • Amount - the total amount of all invoices included in this payment. The amount will appear the same for all combined invoices that make up the payment.

  • Payment Status

    • Paid – The voucher has been processed.

    • Void / Stop –used when a payment has been voided.  For more information on a voided payment, such as re-issue date if applicable, review other results with the same invoice number.

Return to Glossary


Payments detail page fields definitions
Payments Detail PageFields Definitions

  • Payment Reference – Appears under Vendor Name. The check number or payment reference number for ACH-EFT

  • Invoice Number - This field should identify to the vendor what is being paid. This field could be a vendor invoice number or other identifying information entered by the State agency.

  • Payment Date - Date of payment

  • Method - Type of payment, the most common types are check and ACH-EFT.

  • Pay Status –

    • Paid – The voucher has been processed.

    • Void / Stop– used when a payment has been voided.  For more information on a voided payment, such as re-issue date if applicable, review other results with the same invoice number.

  • Amount - The amount of the payment. This amount may represent several invoices combined.  See payment advice section for more information.

  • Paid To - Who payments were made payable to

  • Address, City, State – Where payment was sent

  • From - Bank payment was drawn.

Return to Glossary


Payments detail page cont fields definitions
Payments Detail Page(Cont.)Fields Definitions

Payment Advice section:

  • Invoice - If more than one voucher was combined into a single payment, there will be multiple invoices listed here.

  • Gross Amount - The amount of each voucher

  • Discount - For vendors with discounts offered, the system will calculate the discount amount.

  • Discount Taken - If voucher is paid by the discount due date, the payment will be issued with the discount applied.

  • Paid Amount - The amount of the payment after deductions.

  • Payment Message – entered by the agency to help identify payment.

Return to Glossary


Contact us
Contact Us

If you experience any problems using Vendor Self-Serve, our help desk is available Monday – Friday, 8 AM – 4 PM.

(860) 702-3400

or

[email protected]

You may also view a list of frequently asked questions and their answers here.


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