Welcome to. O ur. Marketing presentation. P resentation. We are group DeiST. Marketing presentation. Our group members are. Chapter 4 Enterprise Rent-A-Car: Measuri ng Service Quality. Questions are:.
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We are group DeiST
The alternative or instead of mail survey, they can use some other ways to communicate with their actual customer and gather customers satisfaction information. The alternative ways shows below:
Flexibility is excellent, speed of data collection is satisfactory but the company is trying to find out more alternative ways to make the information collection system faster.
Speed of data collection is satisfactory also very faster. They get this job done by their call-center.
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