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People skills Should Business English training provide a platform for professional development?

People skills Should Business English training provide a platform for professional development?. John Allison johnandrewallison@hotmail.com www.macmillanenglish.com/TheBusiness2.0. People skills. What Why How Samples Questions. Video. WHAT. Which skills (or lack of skills) are

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People skills Should Business English training provide a platform for professional development?

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  1. People skillsShould Business English training provide a platform for professional development? John Allison johnandrewallison@hotmail.com www.macmillanenglish.com/TheBusiness2.0

  2. People skills • What • Why • How • Samples • Questions

  3. Video WHAT • Which skills (or lack of skills) are illustrated here?

  4. Survey WHAT • Which people skills have you taught / discussed / illustrated / recently?

  5. The Business 2.0 videos WHAT • Upper intermediate 1 interviewing 2 interpersonal skills 3 presentation skills 4 coaching 5 persuading/selling 6 handling questions 7 meetings 8 negotiating • Advanced 1 counselling 2 management 3 managing change 4 assertiveness 5 active listening 6 communicating in a crisis 7 decision-making 8 leadership

  6. Pareto's “vital few” 20% of results The “Trivial Many” 80% of time 80% of results 20% of time The “Vital Few” WHY

  7. BE “Vital Few” WHY • Confidence • Communication • Topics Personal Development, Service, Supply chain, Management, Marketing and Sales, Enterprise, Finance, International Business • Skills Listening, Speaking, Reading, Writing

  8. BE “Vital Few” WHY • Communication Skills Telephoning, Meetings, Presentations, Influencing/Negotiating • People Skills Cross-cultural awareness, Interviewing, Motivating, Coaching, Counselling, Managing conflict, Delegating, Assertiveness, Managing Change, Active Listening, Communicating in a crisis, Decision-making, Leadership…

  9. Need and opportunity WHY • Need International work groups or project teams • Opportunity Natural, universal and intrinsically fascinating topic Genuine added value

  10. Video HOW

  11. Video HOW Prediction Silent viewing Jigsaw viewing Elicit analysis Compare with expert view Prosecution and defence Roleplay same or similar Video recording

  12. SAMPLES

  13. SAMPLES eWorkbook Teacher's Resource Disc

  14. SAMPLES Business Fundamentals

  15. SAMPLES eWorkbook & Teacher’s Resource Disc

  16. People skills QUESTIONS Should Business English training provide a platform for professional development? How well-equipped are teachers (pre-service and in-service) to develop people skills? Should corporate clients pay more for the added value they receive?

  17. Thank you! johnandrewallison@hotmail.com www.macmillanenglish.com/TheBusiness2.0

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