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CMSUK Corporate Member Day Meeting of the Directors of CMSUK, CMSUK Committee Chairs & Corporate Members 14th July 2010 . AGENDA. 1. Welcome and Introductions 2. CMSUK Chair Update on CMSUK Strategy 3. CMSUK Committees – Update from the Committee Chairs

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Corporate Member Day

Meeting of the Directors

of CMSUK, CMSUK Committee Chairs & Corporate Members

14th July 2010


1. Welcome and Introductions

2. CMSUK Chair Update on CMSUK Strategy

3. CMSUK Committees – Update from the Committee Chairs

  • Standards, Research and Development

    Online portfolio

  • Education / Events

    Study Days

    Conference/AGM 2010 & CM of the Year Award

  • Website – comprehensive upgrade including demo

  • Newsletter

    4. CMSUK and other organizations


  • UKRC

  • CARF / CCM International update

    5. Update and Discussion on how to improve commercial awareness of Case Managers

    6. Review of what Corporate Members can do to support CMSUK

    7. Changes within the Industry

    8. Where do we go from here?

    10. Any Other Business

Cmsuk board

  • Lord David Hunt President

  • Carole Chantler Chair

  • Norman Cottington Honorary

  • Ian Fulton Non Exec

  • Sam Harris Director

  • Liz Haunch Director

  • Spencer McCabe Director

  • Jane Melvin Director

  • Kevin Purvis Non Exec

  • Nicole Thompson Director

  • Teresa Shaw Director

Cmsuk corporate members
CMSUK Corporate Members

  • Advantage Healthcare Group Ltd

  • Allianz

  • AXA Insurance


  • Corpore Ltd

  • FirstAssist Services Ltd

  • Health & Case Management Ltd

  • Medica Group Ltd

  • PACE Rehabilitation Ltd

  • Proclaim CARE Ltd

  • QBE European Operations Ltd

  • SALUS Occupational Health & Safety

  • Spring Rehabilitation Centres Ltd

  • The Injury Care Clinics


  • Current individual membership is just above 400

  • Current Corporate Membership is now 14 organisations

Cmsuk standards committee
CMSUK Standards Committee

  • Group members were:

  • Helen Ainsworth (HACM)

  • Carole Chantler (DWF)

  • Catherine Chapman (CHSL)

  • Jan Harrison (Chair) (HA)

  • Allison Saltrese (RTD)

Cmsuk standards research development
CMSUK Standards, Research & Development

New name – same faces…

  • Carole Chantler (DWF)

  • Catherine Chapman (CHSL)

  • Jan Harrison (Chair) (HA)

  • Allison Saltrese (RTD)

Main actions to date
Main Actions to Date

1. Reviewed and updated the original Standards

2. Encourage ethical practice after production of Code of Ethics

3. Produce CPD portfolio

4. Start discussion of educational pathways

C msuk continuing professional portfolio for case managers
CMSUK – Continuing Professional Portfolio for Case Managers

  • CPD manual template portfolio

  • Started to look at computerised/on-line versions

  • Now underway to provide on-line version for members

  • Is this a separate professional portfolio for case managers (or a bolt on to other portfolios..)

Cmsuk continuing professional development for case managers
CMSUK – Continuing Professional Development for Case Managers

  • Separate profession of case management…

  • How to prove training and development as a case manager?

  • What is suitable training/education?

  • How can it be recognised or certified?

Cmsuk a career pathway for case managers
CMSUK – A Career Pathway for Case Managers Managers

  • Formed a Steering Group with education experts to decide best way forward

  • Met and decided that it needs proper research

  • Project Brief being developed

  • Project Officer – 12 month research (funding required..)

Education events committee members
Education \ Events Committee Members Managers

  • Samantha Harris CMSUK Director (HACM)

  • Teresea Shaw CMSUK Director (Proclaim CARE)

  • Heather Roberts CMSUK Admin

  • Joseph Hui (DWF)

  • Deborah Edwards (Spring Rehabilitation)

  • John Ainscough (Ainscough Associates)

  • Kevin Pervis (KP Associates)

  • Karen Elsmore (Shaw Trust)

  • Leanne Potts (Corpore)

  • Robin Pickard (Obair Associates)

Education events
Education \ ManagersEvents

Events 2010

  • ‘Best of the Benefits System’ Study day- 28 April 2010

  • ‘Case Management and the Personal Injury Claims Process - Essential Information and Debate’ Study day – September 23rd 2010

  • CMSUK Annual Conference / AGM ‘Back to Basics’ 11th & 12th November 2010

Education events1
Education \ Events Managers

Proposed Events 2011

  • ‘Benefits and Statutory Services Updates’

  • ‘Paediatric Case Management’

  • CMSUK Annual Conference / AGM

    Further days dependent on feedback from today & Conference 2010

Education events2
Education \ Events Managers

CMSUK Conference / AGM ‘Back to Basics’ 11th & 12th November 2010

Renaissance Hotel Manchester

As Corporate Members you are entitled to:

  • Two free day delegate places for both days of Conference

  • Delegate pack inserts free of charge

  • £700 discount off of £1200 Exhibition Stand Price

    Don’t forget to make use of these benefits of Corporate Membership.

Cmsuk website

CMSUK Website Managers

Spencer McCabe RGN, MSc

Website stats
Website Stats Managers

Rolling 12 month total = 9182

Website stats1
Website Stats Managers

Average Number of Pages per Visit 2009 = 6.51

Average Number of Pages per Visit 2010 = 7.21

Website stats2
Website Stats Managers

  • Visitors From:-

    • UK

    • US

    • Australia

    • France

    • Ireland

    • Switzerland

    • United Arab Emirates

    • Russia

    • Canada

Structure Managers

Homepage Managers

Major benefits of the new website
Major benefits of the new website! Managers

  • Improved Website Design

    • Ease of use

    • Search facilities

    • CMSUK branding

  • Freedom of content (within authority)

    • Committee engagement

    • Up to date info

    • Constant review of homepage

  • Better education for the public

  • Easier management of membership

    • Applications / renewals

    • Data security

  • Improved Search & Contact facility for Case Managers

  • Improved Newsletter

  • CPD Tool

  • Supporters / Sponsors

    • Revolving advert on homepage

    • Dedicated area for further information – contributions please!

    • Link to website

      Is there anything else that would add value?

Newsletter committee update
Newsletter Committee Update Managers

  • Online Newsletter - 2 years in August

  • 6th online issue sent in June 2010

  • Doing minimum of 4 issues per year

Newsletter committee update1
Newsletter Committee Update Managers

  • Increased content input

    Focus on ‘News’

Newsletter committee update2
Newsletter Committee Update Managers

  • Starting ‘features’ on each Corporate Member

  • First feature provided by Ian Fulton of Proclaim CARE Ltd

  • Will feature a newer member in next edition – volunteers?

Newsletter committee update3
Newsletter Committee Update Managers

  • New format with new website

  • Ideas for features or news items?

  • Ideas for a punchy name?

Cmsuk other organisations
CMSUK & other Organisations Managers

  • International update

  • Dialogue with VRA on mutual goals with a view to working together to achieve these.

  • Participant in 'supporter' group with the UKRC to work with them to ensure they are current on events and issues that affect Case Managers and rehabilitation.

  • Working with CARF to develop international Standards in Case Management

  • Have shared our Case Management Standards or Practice and Code of Ethics with the Case Management Society of the Canada and Australia as they are currently developing there own.

  • Liaising with the Certification Body in the USA to see if there is any scope to develop anything with them that would be suitable for our market.

Update and discussion on how to improve commercial awareness of case managers
Update and Discussion Managerson how to improve commercial awareness of Case Managers