1 / 11

Carla M. Lillvik Access and Distance Services Librarian Monroe C. Gutman Library

Distance Services: Libraries Without Walls Getting Started Special Libraries Association Annual Conference New York, June 2003. Carla M. Lillvik Access and Distance Services Librarian Monroe C. Gutman Library Harvard Graduate School of Education Carla_Lillvik@harvard.edu. Services Not Favors.

bedros
Download Presentation

Carla M. Lillvik Access and Distance Services Librarian Monroe C. Gutman Library

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Distance Services: Libraries Without WallsGetting StartedSpecial Libraries Association Annual ConferenceNew York, June 2003 Carla M. Lillvik Access and Distance Services Librarian Monroe C. Gutman Library Harvard Graduate School of Education Carla_Lillvik@harvard.edu

  2. Services Not Favors “I just told my [faculty advisor] how great this service is. Before, I could ask for something and someone might be nice enough to get it for me, but now I feel like I know what I’m getting for all this money I’ve been paying while living overseas.” --HGSE Doctoral Student Registered In Absentia

  3. Our Identified Distance Users…Doctoral Students Registered In Absentia • About 100 per year • Course work completed • On site for at least two years • Leave Cambridge for U.S. and international locations • Need resources in all formats • Isolated from the institution • In the most research-intensive phase of their work without physical access to the library staff and collections

  4. Equity “Library resources and services in institutions of higher education must meet the needs of all their faculty, students, and academic support staff, wherever these individuals are located…” Association of College and Research Libraries (2000) Guidelines for Distance Learning Library Services http://caspian.switchinc.org/~distlearn/guidelines

  5. Assessing Needs Survey items: • Ready Reference • Research Consultation • Electronic Resources • Instruction • Book and Article Delivery • Web Page • Contact Person

  6. Results The top three ‘essentials’ : 1. Harvard journal articles 2. Harvard books 3. Contact person

  7. Coordinating Existing Services • Document Delivery • Staff for retrieving and sending materials • Research Services • Dissertation counseling • Ask-a-Librarian • Circulation • Extended loan

  8. Exploring New Service Options • Web delivery of articles • FedEx delivery of books • Online tutorials • Live Reference • Agreements with other libraries

  9. Growing user groups • Incoming international students • Faculty on leave • Participants in professional development programs • Alumni …all ‘remote’ users

  10. Resources • ACRL Guidelines for Distance Learning Library Services • Getting Started: A Guide for New Distance Learning Librarians http://caspian.switchinc.org/~distlearn/guidelines • Off-campus listserv http://listserv.utk.edu/archives/offcamp.html

More Related