Homework

1. Homework Page 127-128, 135, 137, 139

2. Activity 1, Page 127 1. a) C b) F c) E d) D e) B f) A 2. a) IM is live, text-based communication usually between two people using computers or other devices such as cellphones. b) IM is live and much faster than e-mail. 3. a) Fax to e-mail is the ability to send a fax to a fax machine using your computer and e-mail system, or to receive a fax from a fax machine sent to the e-mail system you use on your computer. b) A computer and Internet access. You also need to register with a service provider. c) Any two advantages: You don’t have to print out the document before faxing. It can be faxed to many people simultaneously. You don’t have to purchase a fax machine.

3. Activity 2, Page 135 1. Cc is an abbreviation for carbon copy. If you add a recipient’s name to this box in a message, a copy of the message is sent to that recipient, and the recipient's name is visible to other recipients of the message. Use CC when you want to send a copy of a message to someone else. Bcc is an abbreviation for blind carbon copy. If you add a recipient’s name to this box in a message, a copy of the message is sent to that recipient, and the recipient's name is not visible to other recipients of the message. You would use BCC if you do not want the other people to see that you have sent the message to the recipient in the BCC field. Say for example you have a complaint about someone at a company. You would e-mail the complaint to the person in question, and put the person’s boss’ e-mail address in the BCC field. 2. a) Web-based e-mail or webmail is a service that allows you to access an e-mail account through a web browser from any location that has Internet access. When using ISP-based e-mail, you will access your e-mail by using software such as Microsoft Outlook and Outlook Express on the computer where your account settings have been entered. b) Advantage of web-based: You are able to read your e-mail anywhere that has Internet access.Disadvantage of web-based: You have to be online to read your e-mail. c) Google

4. 3. a) Newspaper – usernameCommunity high – site nameorg – type of organisation (non-profit organisation)za – geographical location, i.e. South Africa b) Advantages of e-mail E-mail messages can be delivered and replied to much faster (almost immediately) than traditional mail. E-mail messages can be sent any time, from anywhere in the world as long as you have an Internet connection. It is inexpensive to send and receive e-mail messages. It is versatile, as photos and other files can be attached to e-mail messages. E-mail does not harm the environment, as it cuts down on the use of paper. Disadvantages of e-mail The recipient needs access to the Internet to receive e-mail. Viruses are easily spread via e-mail attachments. There is no guarantee that the e-mail will be read until the recipients log on and check and download their e-mail. A user can receive large amounts of spam (electronic junk mail) once his or her e-mail address has been obtained by an institution wanting to advertise. 4. Re means you are replying to a message. FW means you are forwarding a received message to one or more recipients. 5. When using Reply, you are replying only to the person who sent the message to you. When you use Reply to all, you are replying to all the people who received the first message. You would only use Reply to all when the message applies to all the people to whom the first message was sent. For example, if a person sends you a message and you know it is a hoax or chain mail, then you can use reply to all to inform everyone about the hoax or chain mail. 6. a) Trueb) Falsec) Falsed) Falsee) Truef) False

5. Activity 3, Page 137 1. a) Netiquette (Internet + Etiquette) is the name given to the use of good manners and showing respect for other users when using the Internet. b) Use of capital letters which means she is shouting.It contains spelling mistakes.It contains personal information. 2. a) To avoid cyber-slacking, abuse of resources such as bandwidth, and the transgression of company rules by discussing other staff or product development. b) Yes, as the company has a right to protect its resources. c) It could be seen as an infringement of a person’s privacy and rights.

6. Written module activity, Page 139 1. It is immediate.It is more convenient. • a) Advantages of hardcopy:Not everyone might have an e-mail address, so it will make sense to send a hard copy.Disadvantage of hardcopy:The learners might not give it to their parents.It is a waste of paper. b) (i) Not everyone might have access to Facebook (ii) Better on the website because the website will probably be accessible to more people than the ones on Facebook. (iii) Advantage of SMS: It is immediate Disadvantage of SMS: Not everyone might have a cellphone 3. Mailing list: ideas are shared via e-mail (to people on the mailing list) Blog: comments are posted on a website. A mailing list would be better than a blog. Only those on the list will receive the messages via e-mail. 4. He does not need to purchase a fax machine, as he can use fax-to-email. 5. The fax is kept at the ISP until the recipient logs on and downloads the e-mail containing the fax. 6. The messages on a web-based e-mail system are stored on the provider’s e-mail server. Advantage:You are able to access your e-mails from anywhere that has Internet access. Disadvantage:You have to be online to edit and reply to the e-mail. 7. She can check to see if the message is in the sent folder. 8. a) It will cost the recipient money if they have a small Internet cap. It can take a long time to download.