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CHAPTER 2. KNOWLEDGE. WHAT IS DATA?. WHAT IS INFORMATION?. WHAT IS KNOWLEDGE?. DATA, INFORMATION AND KNOWLEDGE. DATA,INFORMATION AND KNOWLEDGE : EXAMPLE. PERSPECTIVES ON KNOWLEDGE. SUBJECTIVE VIEW OF KNOWLEDGE. OBJECTIVE VIEW OF KNOWLEDGE. TYPES OF KNOWLEDGE.

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Chapter 2

CHAPTER 2

KNOWLEDGE










Types of knowledge
TYPES OF KNOWLEDGE

  • PROCEDURAL AND DECLARATIVE KNOWLEDGE


TYPES OF KNOWLEDGE

  • TACIT AND EXPLICIT KNOWLEDGE



Types of knowledge1
TYPES OF KNOWLEDGE

  • GENERAL AND SPECIFIC KNOWLEDGE


Types of knowledge2
TYPES OF KNOWLEDGE

  • TECHNICALLY AND CONTEXTUALLY SPECIFIC KNOWLEDGE





Intellectual capital
INTELLECTUAL CAPITAL

  • Intellectual capital is knowledge that can be exploited for some money-making or other useful purpose.

  • Three types of intellectual capital :

  • Human capital : knowledge, skill and capabilities possessed by individual employees

  • Organizational capital : the institutionalized knowledge and codified experience residing in databases, manuals, culture, systems, structures, and processes.

  • Social capital : the knowledge embedded in the relationships and interactions among individuals.


Questions
QUESTIONS

  • How do the terms data and knowledge differ? Describe each term with the help of a similar example, elucidating the difference between the two.

  • Does a player in a card game use tacit or explicit knowledge? Why? Define and explain the difference between the two.

  • What is expertise? Distinguish among the three types of expertise.


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