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E*Pro Technologies Voice Practices

E*Pro Technologies Voice Practices. Agenda About E*Pro Technologies Voice Practices Value Proposition Offshore Capabilities Q & A. Company Overview. Fast Facts $20M Software Group Headquarters in Woodbridge, NJ Offices in Omaha, NE and CA

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E*Pro Technologies Voice Practices

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  1. E*Pro Technologies Voice Practices

  2. Agenda • About E*Pro Technologies • Voice Practices • Value Proposition • Offshore Capabilities • Q & A

  3. Company Overview • Fast Facts • $20M Software Group • Headquarters in Woodbridge, NJ • Offices in Omaha, NE and CA • Offshore Development center in Chennai & Delhi, India • 200 employees • Focused Practices • Voice Practices • SQA Practices • BPM Practices • Business • Subject matter Experts from industry • Industry experience in Finance, Insurance, Brokerage, Mortgage, Healthcare, Lab automation, Logistics / Transportation, Call Centers. • Process Oriented Company • Culture of excellence in execution • Focus on Quality • ISO 9001 • Strong HR Focus • Excellent resource pool • Continuous skill improvement • Project Consulting • Business Process Management (BPM) • Business Intelligence (BI) • Business Activity Monitoring (BAM) • Enterprise Collaboration E*Pro Inc, 1000 Route 9 North, Woodbridge, NJ - 07095

  4. Agenda • About E*Pro Technologies • Voice Practices • Value Proposition • Offshore Capabilities • Q & A

  5. Technology Expertise • Microsoft Speech Server • SALT • VXML • Audium • Eclipse • SRGML • ASR • TTS

  6. Capabilities • Customer Support solution • HR / Recruitment Management • Speech Server, SALT,J2ee, Web Logic, Jboss, CVS, BPM • Custom Applications • CIGNA, Insurance Domain • VXML, AUDIUM, Eclipse • Custom VXML Tools • West Corporation • J2ee, Informix, VXML • VXML certification confirmation • West Corporation, Testing Services • Call Simulator, eQuality

  7. Beyond Voice • Jeevica • HR / Recruitment Management Product • J2ee, Web Logic, Jboss, CVS, BPM • Accucare • Health Care Product, deployed in ASP Model, Orion Technology • Client – Orion Technology, ASP, VB, IIS • Ketki • eLearning Product, Client: Infopro • J2me, J2ee, Voice, Video, PDA & Mobile integration • Security Solution • AuthentiDate Inc • Java Security Provider, Hibernate 3.0

  8. Agenda • About E*Pro Technologies • Voice Practices • Value Proposition • Offshore Capabilities • Q & A

  9. Value Proposition • Offshore Solution Development • Onsite Voice Practice Consulting • Testing Services • R & D Solutions

  10. Agenda • About E*Pro Technologies • Voice Practices • Value Proposition • Offshore Capabilities • Q & A

  11. Our Offshore Capability • Facility • Infrastructure to support 200 employees • Developing additional facility for 400+ employees • Dedicated US telephone numbers to project team • SALT & VXML server & software platform for VOICE Application development • Secured network, firewalls and capacity to create dedicated VPN with client network • Offshore Models • Dedicated offshore team for client / partner • Project based engagement • Time & Material engagement • Project Tools • We developed products / tools to support our development efforts • eProject - For collaborating & managing distributed project • eQuality - For collaborating & managing the testing & quality management activities • Process • ISO 9001 company with strong process focused team • SDLC processes developed specific to VOICE application development • Testing processes tailored to voice practice with tools to support the development effort • Our Strength • Delivering on time, all the time with quality • Process focused approach • Capacity to deploy & co-ordinate Onsite – Offsite teams to manage the delivery, cost and quality • Continuous learning, teaching and R&D of new technology • Voice Practice Team • Development & Project Management team with SALT & VXML technology experience • Testing team with experience in VXML conformation testing and Voice Application functional & load testing E*Pro Inc, 1000 Route 9 North, Woodbridge, NJ - 07095

  12. Aum Tech E*Pro Offshore E*Pro Onsite Software Engineers Offshore Project Mgr. Sr. Management Project / Program Mgr Sr. Management Onsite Project Mgr. Tech. Team Leaders E*Pro SA/TA Offshore Quality Mgr. SQA Team Leaders SQA Testers Offshore Projects Head GDC1 ModelTypical onsite-offshore team structure Online productivity, workflow tools to monitor progress at all stages Robust infrastructure – seamless communication processes GDC1 : Global Delivery Center

  13. Some of our Clients & Partners

  14. Testimonials E*Pro on-site, off shore combination used in our VXML Confirmation Certification project crunched the project timeline. We appreciate the long hours and extreme dedication demonstrated by the team for accomplishing this critical project. - West Corporation E*Pro team’s dedicated R&D effort and skill in learning new / emerging technologies helped us to get a challenging product ready in a record time. - Info pro E*Pro Technologies hugely contributed in implementing CIGNA voice solution on time with quality. - West Interactive E*Pro offshore development team made a significant contribution to the development of our Health Care Product. We appreciate the dedicated collaboration effort of E*Pro team. - Orion Technology

  15. Contact Us Corporate Head Quarters 1000 Rt. 9 North Suite 303 Woodbridge NJ 07095 USA Nebraska 6825 Pine Street Suite 300 A-11 Omaha NE 68106 USA Offshore Development Center 43, First Avenue Ashok Nagar Chennai - 600 083 INDIA Email: naren@eprocorp.com www.eprocorp.com Thank You

  16. Q & A

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