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18. Are Users Really Stupid? On Intuitive Interface and Human Nature. Alan Kang [email protected] http://alankang.tistory.com http://twitter.com/alankang. Are users really stupid, or not?. http://www.cyberciti.biz/tips/humor-i-will-use-google-before-asking-dumb-linux-question.html.

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Are users really stupid on intuitive interface and human nature

18

Are Users Really Stupid?On Intuitive Interface and Human Nature

Alan Kang

[email protected]

http://alankang.tistory.com

http://twitter.com/alankang



http://www.cyberciti.biz/tips/humor-i-will-use-google-before-asking-dumb-linux-question.htmlhttp://www.cyberciti.biz/tips/humor-i-will-use-google-before-asking-dumb-linux-question.html


Users are stupid 215 000 results users are not stupid 115 000 results
“Users are stupid”http://www.cyberciti.biz/tips/humor-i-will-use-google-before-asking-dumb-linux-question.html215,000 results“Users are not stupid”115,000 results


Conclusion according to google users are stupid thank you any questions
Conclusion:http://www.cyberciti.biz/tips/humor-i-will-use-google-before-asking-dumb-linux-question.htmlAccording to Google, users are stupid.Thank you. Any questions?


Discussion why are they so stupid
Discussion:http://www.cyberciti.biz/tips/humor-i-will-use-google-before-asking-dumb-linux-question.htmlWhy are they so stupid?


Discussion how are they stupid
Discussion:http://www.cyberciti.biz/tips/humor-i-will-use-google-before-asking-dumb-linux-question.htmlHow are they stupid?

this stupid?

or this stupid?


Discussion how to blame users effectively art and science of blaming
Discussion:http://www.cyberciti.biz/tips/humor-i-will-use-google-before-asking-dumb-linux-question.htmlHow to blame users effectively?Art and science of blaming


They are not stupid
THEY ARE NOT STUPID.http://www.cyberciti.biz/tips/humor-i-will-use-google-before-asking-dumb-linux-question.html


Ordinary people can do extraordinary things so easily such as
Ordinary people can do extraordinary things so easily.http://www.cyberciti.biz/tips/humor-i-will-use-google-before-asking-dumb-linux-question.htmlSuch as…


Demo 1
Demo #1http://www.cyberciti.biz/tips/humor-i-will-use-google-before-asking-dumb-linux-question.html

http://www.biomotionlab.ca/Demos/BioMotionLab1.8.swf


Demo 1 we can identify a biological motion from just a few moving dots
Demo #1http://www.cyberciti.biz/tips/humor-i-will-use-google-before-asking-dumb-linux-question.htmlWe can identify a biological motion from just a few moving dots.

http://www.biomotionlab.ca/Demos/BioMotionLab1.8.swf


Demo 2
Demo #2http://www.cyberciti.biz/tips/humor-i-will-use-google-before-asking-dumb-linux-question.html

http://www.youtube.com/watch?v=WKdThJ-eGwE


Demo 2 we can even grasp intentions and social interactions from simple shapes
Demo #2http://www.cyberciti.biz/tips/humor-i-will-use-google-before-asking-dumb-linux-question.html We can even grasp intentions and social interactions from simple shapes.

http://www.youtube.com/watch?v=WKdThJ-eGwE


Demo 3
Demo #3http://www.cyberciti.biz/tips/humor-i-will-use-google-before-asking-dumb-linux-question.html

http://scienceblogs.com/cognitivedaily/landaudemo.mov


Demo 3 we can recognize faces so quickly faces seem to immune from attentional blink
Demo #3http://www.cyberciti.biz/tips/humor-i-will-use-google-before-asking-dumb-linux-question.htmlWe can recognize faces so quickly. Faces seem to immune from attentional blink.

http://scienceblogs.com/cognitivedaily/landaudemo.mov


Demo 4
Demo #4http://www.cyberciti.biz/tips/humor-i-will-use-google-before-asking-dumb-linux-question.html

http://www.youtube.com/watch?v=aFPtc8BVdJk


Demo 4 we unconsciously use visual cues to improve speech recognition
Demo #4http://www.cyberciti.biz/tips/humor-i-will-use-google-before-asking-dumb-linux-question.htmlWe unconsciously use visual cues to improve speech recognition.

http://www.youtube.com/watch?v=aFPtc8BVdJk


Demo 5
Demo #5http://www.cyberciti.biz/tips/humor-i-will-use-google-before-asking-dumb-linux-question.html

nullmodel.egloos.com/2336282


Demo 5 our brain completes invisible parts of images
Demo #5http://www.cyberciti.biz/tips/humor-i-will-use-google-before-asking-dumb-linux-question.htmlOur brain completes invisible parts of images.

nullmodel.egloos.com/2336282


15http://www.cyberciti.biz/tips/humor-i-will-use-google-before-asking-dumb-linux-question.html


18http://www.cyberciti.biz/tips/humor-i-will-use-google-before-asking-dumb-linux-question.html


We have extraordinary abilities
We have extraordinary abilities.http://www.cyberciti.biz/tips/humor-i-will-use-google-before-asking-dumb-linux-question.html


Where did you find such stupid users
Where did you find such stupid users?http://www.cyberciti.biz/tips/humor-i-will-use-google-before-asking-dumb-linux-question.html

http://www.useit.com/alertbox/20010204.html


Press any key to continue
Press any key to continue…http://www.cyberciti.biz/tips/humor-i-will-use-google-before-asking-dumb-linux-question.html

Finally, you can press ANY key!!


Why do we perform so badly with some artifacts
Why do we perform so badly with some artifacts?http://www.cyberciti.biz/tips/humor-i-will-use-google-before-asking-dumb-linux-question.html


While our cognitive/physical abilities designed for natural interactions, most digital devices work somehow unintuitive manner.


Demo 6 is a computer mouse intuitive
Demo #6 interactions, most digital devices work somehow unintuitive manner.Is a computer mouse intuitive?

http://www.youtube.com/watch?v=wzRziK-kZtQ


When you move your wireless mouse upper side, the cursor on your monitor moves accordingly.Move something horizontally and the other thing, which is not related physically, moves vertically?For 45 billion years there's no such thing exists at all.


Is a conventional touch screen intuitive no demo here sorry
Is a (conventional) touch screen intuitive? your monitor moves accordingly.(No demo here, sorry)


When you touch iPhone, it gives you visual and auditory feedbacks, without tactile feedback.For 45 billion years there's no such thing exists at all.

This guy definitely don’t know about the Haptic UI…


Is a desktop metaphor intuitive no demo here sorry
Is a desktop metaphor intuitive? feedbacks, (No demo here, sorry)


#1. GUI Objects are completely free from law of physics. feedbacks, #2. Why the hell is it called DIRECT manipulation? Who did this first?

I did.

(Ben Shneiderman)


Humans(and other animals) are quite good at learning but feedbacks, not designed as an universal learning machine.


In a series of studies John Garcia gave rats some food, and then several hours later he gave them a dose of radiation that made them sick. Although the nausea occurred several hours after they ate, the rats generally learned in a single trial never to eat that type of feed - seemingly responsible for their illness - again.

http://www.amazon.com/Evolutionary-Psychology-New-Science-Mind/dp/0205483380


When Garcia paired the then several hours later he gave them a dose of radiation that made them sick. Although nausea with buzzers or light flashes, however, he could not train the rats to avoid them. In other words, rats seem to come into the world "preprogrammed" to learn some things easily, such as to avoid foods linked with nausea, but find it extraordinarily difficult to learn other things.

http://www.amazon.com/Evolutionary-Psychology-New-Science-Mind/dp/0205483380


Some things are learned easily, then several hours later he gave them a dose of radiation that made them sick. Although but others are not.Some things are more humane,but others are not.Designers are forcing users to do inhumane things.


Users are not that stupid interfaces and designers are
Users are not that stupid. then several hours later he gave them a dose of radiation that made them sick. Although Interfaces(and designers) are.


Why do users perform so badly with some artifacts especially with digital devices
Why do users perform so badly with some artifacts? then several hours later he gave them a dose of radiation that made them sick. Although especially with digital devices?


Why do users perform so badly with some artifacts especially with digital devices1
Why do users perform so badly with some artifacts, then several hours later he gave them a dose of radiation that made them sick. Although especially with digital devices?


Here s my speculation
Here’s my speculation: then several hours later he gave them a dose of radiation that made them sick. Although


As our technologies grow the range of possible artifacts and interactions enlarged greatly
As our technologies grow, then several hours later he gave them a dose of radiation that made them sick. Although the range of possible artifacts(and interactions) enlarged greatly.


As our technologies grow the range of possible artifacts and interactions enlarged greatly1
As our technologies grow, then several hours later he gave them a dose of radiation that made them sick. Although the range of possible artifacts(and interactions) enlarged greatly.


But we designers don t know our abilities and limits well enough yet
But then several hours later he gave them a dose of radiation that made them sick. Although we, designers, don't know our abilities and limits well enough yet.

?


But we designers don t know our abilities and limits well enough yet1
But then several hours later he gave them a dose of radiation that made them sick. Although we, designers, don't know our abilities and limits well enough yet.

?


But we designers don t know our abilities and limits well enough yet2
But then several hours later he gave them a dose of radiation that made them sick. Although we, designers, don't know our abilities and limits well enough yet.

?


Most artifacts based on modern technologies are unintuitive unnatural and hard to learn use
Most artifacts based on modern technologies are unintuitive/unnatural and hard to learn/use.

?




Focus on human over artifacts
Focus on Human (over Artifacts) unintuitive/unnatural

This guy definitely don’t know about UCD


We don’t know users unintuitive/unnatural User Research / Usability TestingWe need frequent feedbacks  Agile MethodsWe need some guidelines  Patterns, Heuristics, OS GuidelinesThere’re cultural differences  Sociology, Anthropology…Something is missing here.


Humane Interface: unintuitive/unnaturalAlthough users' task-related needs differ, your user population shares many common mental attributes. … interface designers can minimize their work by exploiting what is common to all humans with regard to interface-design requirements.

The Humane Interface (Addison-Wesley, 2000)


Evolutionary Psychology: unintuitive/unnaturalWhy is the mind designed the way it is - that is, what causal processes created, fashioned, or shaped the human mind into its current form?How is the human mind designed - what are its mechanisms or component parts, and how are they organized?What are the functions of the component parts and their organized structure - that is, what is the mind designed to do?How does input from the current environment, especially the social environment, interact with the design of the human mind to produce observable behavior?

http://www.amazon.com/Evolutionary-Psychology-New-Science-Mind/dp/0205483380


? unintuitive/unnatural


So what
So What? unintuitive/unnatural


Thank you
Thank you! unintuitive/unnatural


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